Silicon Mobile Technology’s scam tactics are simply deceptive, unfair trade practices, lies and deceit.  They call you and attempt to make it look like they want you to become a Wholesale/Reseller vender of their laptops by sending you a standard industry credit application so that if you are approved, you can then purchase wholesale from them, in order to resell their products to the public at retail.  As part of the sales call they bait you or entice you to fill out their credit application by offering you a free of charge DEMO laptop for 30 or sometimes 45 days, to display in your retail storefront.  So, while you think that all you are doing, is getting set up with as a potential distributor, in fact their real aim is to fraudulently sell you a “so called” DEMO laptop. The offer for 30 or 45 days is verbal over the phone so you can’t prove what they said.  However, behind your back and without your knowledge, they write up an invoice that looks like a sale and gives you only 30 days to pay and states that “all sales are final”.  They then try to make it appear to your credit card company that you intended to buy the DEMO and not merely accept the DEMO unit from them for a trial period of 30 to 45 days as part of their sales pitch and that they tell you say you can return without being charged.  This is even on their website (www.superlaptop.com) that they will send you a DEMO if your application is approved, but nothing about 30 or 45 days trial period.  However, once you have the laptop, they charge you for the laptop without your authorization, and of course they “time it” so that by the time you send the laptop back per the verbal agreement, you have received your credit card statement, only then to find out that they charged you for the supposedly returnable DEMO unit.  Now they have both your money and the laptop.  I think you will agree this is a particularly creative scam.  Makes you wonder how many other retail venders have they scammed this way? Get a sales department working the phones to call all of the computer retail stores in America with the same offer and even if they only get away with it 50% of the time, that adds up to a lot of fraudulent laptop sales and a lot of money.

Dear Sir,

In October 2002 my store 'Computer Corner" was approached by Silicon
Mobile Technology aka SiliconTop, with an offer to resell their Laptop
Computers; when they initially approached us they said we were to sell
their merchandise on a consignment basis within our store.
 
I promptly filled out the merchant agreement forms they sent to us, and
included a check from my business account marked "VOID" per their
request and sent it back to them. A couple of days later I received a
Laptop Computer from SiliconTop.
 
Although I placed the Laptop on display in the store, we were unable to
find a purchaser for it, so we contacted SiliconTop via Telephone and
requested a RMA number to return it to them. They faxed me a RMA form
which they had typed the sentence "Laptop needs to be in original
condition, and received by 10/15/02", and we returned the Laptop insured
via UPS as they requested.
 
When I received my monthly Credit Card statement I noticed the following
day after I had received the Laptop Computer they had charged the full
RETAIL price ($1507.00) of the Laptop Computer to my Credit Card
account.
I contacted SiliconTop promptly and spoke with one of their
representatives who told me that "All Sales are Final" , I said I had
never agreed to purchase the laptop, I had a consignment agreement with
Silicontop to sell them within my store.
I still at this point believed it was a genuine mistake on their part.
 
That was until they stopped returning my calls, and I was told everytime
I contacted then "no one is available right now to help you" at this
point I was out $1507.00 for a Laptop Computer I had already returned,
and no refund was issued to me.
 
I contacted my Credit Cards "Risk Management" section and explained the
situation to them, they did a chargeback in the amount of $1507.00 and
suggested I change my Credit Card account number to stop any more
charges being placed upon the card by SiliconTop.
 
In August the $1507.00 credited to our bank account was once again
debited and returned to SiliconTop, when I contacted my Credit Card
Company they told me they had no claim against SiliconTop because I had
signed a sales receipt with the words "ALL SALES FINAL" upon it.

I told them I had signed no such document and requested they send us a
copy of this form, I was amazed to receive a form marked "SALES NO
CAPTURE" in the amount of $1507.00 with the words "ALL SALES FINAL" and
signed by myself!

I had not signed this form, actually I had never seen this document
before, under closer scrutiny I found that the signature on the "SALES
NO CAPTURE" form was transposed from the "Merchant Reseller" form I
signed and faxed to SiliconTop and they had used this to convince our
bank we purchased the Laptop.
 
They claimed this slip was sent to me via facsimile and that I then
signed and returned it to them, however it only has the Facsimile
headers from when they sent it to my bank, it does not show any signs of
a document exchanged by facsimile.
 
I am attempting to contact the other victim of "Silicon Mobile
Technology" fraudulent actions, I am hoping toghether we can recover our
monies!
 
I can provide documentation to support my claims, I did not receive an
email from you accepting my offer of documentation.
 
Thank you for any help you can give us on this matter,
 
T, Steele