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Complaint against: 
Silicon Mobile Technology, Inc, 248 S. Hillview Dr., Milpitas, CA 95035
AKA: Silicon Top
 
  In our opinion, these guys are the worst criminals and crooks we've run across ever!  Their laptops are way "over priced" and from what we saw, in our opinion, their laptops are junk.  If you are computer retailer, DO NOT take them up on their bogus offer to send you a so called "DEMO" laptop "free" for 30 days, as you will find out, "it ain't FREE and it ain't a "DEMO" either.  Once they send it to you, YOU BOUGHT IT!  HOW do they do it?  Simple, they just charge your credit card or cut and paste your signature to a bank transfer form and then send you an invoice stating: "ALL SALES ARE FINAL"! after you return the laptop back to them.  A complete SCAM!!

Here's how they do it. 

Silicon Mobile Technology’s scam tactics amount to out right "FRAUD".  The last time I checked, this was against the law. It starts with a call from Silicon's sales department.  They claim to be a manufacturer of high quality, low priced laptops.  The sales call is to make it look like they want you to become a Wholesale/Reseller vender of their laptops by sending you a industry standard "credit application" so that "if" you are approved, you can then purchase wholesale from them, in order to resell their laptops to the public at retail.  Retailer's receive sales calls like this all the time.  On the credit application, you are required to list a personal or company credit card and credit card number.  Silicon Mobile also requires that you send them a "voided check".  You also must "sign" the credit application.  None of this is out of the norm for the industry, so of course everything appears absolutely normal at this point.  However, once this is done, all of the necessary pieces to de-fraud you are in place and in the hands of Silicon Mobile.

You get sales calls like this all the time where distributors want you to fill out a credit application and sell "their" products in your retail store(s).  The "catch" here is, in order to entice you to buy their laptops for resale and fill out their resale credit application, they say they are willing to ship you one of their laptops, free of charge (if returned in a specific time frame).  You are told this is a DEMO laptop for you to "test", "evaluate" their quality and display in your retail store for your customers to "see" it.  You are assured by the sales person that all you have to do is return the DEMO/EVALUATION laptop after the 30-45 day trial period and you will not be charged for it.  You are told by the sales person that once you "see" or evaluate the quality of  their laptops, you will want to stock them and sell them to your customers.  This appears to make good business sense to "look over" the manufacturer's laptops before you start buying them to stock in your store(s).  After all Silicon Mobile doesn't have the name recognition as IBM, SONY, COMPAQ, HP, etc.   So you think "OK, I can look over their laptop, return it without being charged", and go from there.  So of course you agree to them sending you this DEMO/EVALUATION laptop, returnable at no charge.  You then fill out the credit application, sign it and fax it and a copy of a voided check to Silicon Mobile.  You then sit back and wait for 2 things: 1). to receive the DEMO laptop via UPS and 2). to see if your credit application is approved by Silicon Mobile.  This will most likely take a few days and you know that.

Now, here's what happens behind your back while you are waiting.  NO CREDIT CHECK is ever performed by Silicon Mobile because they never intended to check your credit.  The same day that Silicon Mobile receives your fax, they charge your credit card for the full price of the so called DEMO laptop.  Yes, the same credit card number you put down on your credit application.  If the charge goes through, they then ship out the laptop to you like as if it was a "sale".  They then write up a bogus sales receipt and forge your signature on it.  Remember, you gave them all the necessary information to write up a complete sales receipt including a copy of your signature when you signed the credit application.  The "terms of the sale" on the sales receipt says: "ALL SALES ARE FINAL".  Of course being unaware of what Silicon Mobile did, you sign for the laptop upon delivery by UPS and the fraudulent transaction is now complete.  Yes, you are now the proud owner of a sub standard, over priced laptop.

Silicon Mobile is fraudulently selling their laptops in this manner. 

What happens from here varies from person to person and company to company.  Will you get your money back if you return the laptop?  Do you return the laptop?  Do you keep it?  Do you call your credit card company to let them know you've been scammed?  Do you demand that they credit back the charges?  Do you call Silicon Mobile to find out what the **** is going on?  At some point you will find out that your credit card was charged for the DEMO laptop and you have been scammed.  You never authorized that charge, but whether you get your money back depends on your credit card company.  The "offer" for a 30 or 45 day DEMO/EVALUATION laptop is verbal over the phone so you can’t prove what they said.  If you complain to your credit card company, Silicon Mobile will try to make it appear to your credit card company that you intended to buy the DEMO and not merely accept the DEMO unit from them for a trial period of 30 to 45 days.  This was on their website (www.superlaptop.com) that they will send you a DEMO if your application is approved, but nothing about 30 or 45 days trial period.  If you return the laptop per the verbal agreement you made with them, Silicon Mobile will still keep your money and the laptop.  Not really a particularly clever or creative scam, just one that they feel like they can circumvent the law because they know it's to expensive for any individual to fight a legal battle against them.  How many other retail venders have they scammed this way?  Figure this: Get a sales department working the phones to call all of the computer retail stores in America with the same offer and even if they only get away with it 50% of the time, that adds up to a lot of fraudulent laptop sales and a lot of money.  

There is recourse thanks to the way in which our laws read.  If for example you can prove to your credit card company that you never intended to buy the laptop, you may get your money back.  One point of law, and there are more, in regard to a "sale" or "sales" concerns "intent".  An example of intent would be if you drove down to a store and bought something.  Intent is demonstrated by the act of you purposely driving down to the store and not exclusive to the fact that you bought anything.  If your credit card company refuses to give you your money back, then that's where they are missing this particular point of law, if they fail to determine your "intent".  The faxed copy of their application, for example, clearly demonstrates the lack of intent on your part because is shows that they contacted you for a "different" or "other" reason than to personally sell you a laptop.  It also eliminates your "intent" to buy a laptop from them for a couple of reasons.  One, clearly by them faxing you a application to become a "reseller" demonstrates that they initiated the contact, that two, it demonstrates that your intent was to get set up on "credit terms" and not to purchase a laptop from them.  Therefore, the criteria set forth by law, clearly is not met by your "intent" to buy anything from them.  That this was not a "normal sale".   If your credit card company does NOT give you your money back, then they are not taking into consideration "how" the information needed for Silicon Mobile to commit fraud is obtained.   In dealing with your credit card company, you need to make sure you are talking to someone with a tiny bit of knowledge of law. 

 

  Complaint against:  Silicon Mobile Technology, Inc, 248 S. Hillview Dr., Milpitas, CA 95035  
  Part 1 of Complaint:
To Whom it may concern,
 
I read with interest the story posted at http://www.badcreditcards.org/Siliconmobile.htm
I have had a similar experience with this company!
 
My Computer company credit card was billed for a demonstration Laptop after filling out a Credit Application Form with SiliconTop, likewise I am unable to get my credit card company to reimburse my monies because Silicon Mobile Technologies faxed my credit card company a fraudulent sales receipt that had a forged signature upon it, with the words "All Sales Final" , I never signed this form, nor had I ever seen this form before.
 
Please could you contact the individual who posted this story, and ask if he would be interested in helping me?
 
I have contacted the Better Business Bureau in regards to this matter and they have said that they have not had any similar complaints, and I am hoping we could help each other recover our money!
 
Thank you
T, Steele.

Part 2 of Complaint:

Dear Sir,

In October 2002 my store 'Computer Corner" was approached by Silicon Mobile Technology aka SiliconTop, with an offer to resell their Laptop Computers; when they initially approached us they said we were to sell their merchandise on a consignment basis within our store.
 
I promptly filled out the merchant agreement forms they sent to us, and included a check from my business account marked "VOID" per their request and sent it back to them. A couple of days later I received a Laptop Computer from SiliconTop.
 
Although I placed the Laptop on display in the store, we were unable to find a purchaser for it, so we contacted SiliconTop via Telephone and requested a RMA number to return it to them. They faxed me a RMA form which they had typed the sentence "Laptop needs to be in original condition, and received by 10/15/02", and we returned the Laptop insured via UPS as they requested.
 
When I received my monthly Credit Card statement I noticed the following day after I had received the Laptop Computer they had charged the full RETAIL price ($1507.00) of the Laptop Computer to my Credit Card account.  I contacted SiliconTop promptly and spoke with one of their representatives who told me that "All Sales are Final" , I said I had never agreed to purchase the laptop, I had a consignment agreement with Silicontop to sell them within my store.  I still at this point believed it was a genuine mistake on their part.
 
That was until they stopped returning my calls, and I was told every time I contacted then "no one is available right now to help you" at this point I was out $1507.00 for a Laptop Computer I had already returned, and no refund was issued to me.
 
I contacted my Credit Cards "Risk Management" section and explained the situation to them, they did a chargeback in the amount of $1507.00 and suggested I change my Credit Card account number to stop any more charges being placed upon the card by SiliconTop.
 
In August the $1507.00 credited to our bank account was once again debited and returned to SiliconTop, when I contacted my Credit Card Company they told me they had no claim against SiliconTop because I had signed a sales receipt with the words "ALL SALES FINAL" upon it. 

I told them I had signed no such document and requested they send us a copy of this form, I was amazed to receive a form marked "SALES NO CAPTURE" in the amount of $1507.00 with the words "ALL SALES FINAL" and signed by myself!

I had not signed this form, actually I had never seen this document before, under closer scrutiny I found that the signature on the "SALES NO CAPTURE" form was transposed from the "Merchant Reseller" form I signed and faxed to SiliconTop and they had used this to convince our bank we purchased the Laptop.
 
They claimed this slip was sent to me via facsimile and that I then signed and returned it to them, however it only has the Facsimile
headers from when they sent it to my bank, it does not show any signs of a document exchanged by facsimile.
 
I am attempting to contact the other victim of "Silicon Mobile Technology" fraudulent actions, I am hoping together we can recover our
monies!
 
I can provide documentation to support my claims, I did not receive an email from you accepting my offer of documentation.
 
Thank you for any help you can give us on this matter,
 
T, Steele

Complaint against:  Silicon Mobile Technology, Inc, 248 S. Hillview Dr., Milpitas, CA 95035  
  Adam C

Complaint:  silicontop laptops

I use to be the store manager for a computer store, I use to get a call from silicontop about once a month for 1-2 years about getting a DEMO unit in my store for 30 days, well I ALWAYS told them NO because the laptop was way over priced. Well after I quit my boss started doing all the buying for the stores. He got contacted and made the mistake of getting one(June/July 2004). The laptop came in and sat on the shelf for 60 days before they called and asked when we were going to send it back. Well since we had not had ANYBODY want to buy this over priced laptop we told them to give us the info and we would send it back. Two days latter they called and got a tracking number for the return. About 2 weeks latter we get a call from the bank because checks start bouncing. Come to find out that the same day that they got the tracking number they charged the bank for the laptop. well we got that reversed, 1-2 weeks later they charged the account again.. Reversed. 1-2 week later the!
y charged 4 payments of $500... 1-2 weeks later they some how go a hold of his personal bank account number and also charged it four $500 withdraws. We have had over 50 checks bounce because of the scam, and have had to cancel ALL bank accounts at that bank and get 2 Credit Cards replaced. I know for a fact that they just called the store today (12-21-04) and from the sounds of it they had him on speaker phone so they could record the call and use it against the store as well. I know that the owner has been in talks with BBB and this lawyer about this but don't know a hole lot more about it..

Simply put same scam different way of doing it now.
 
Complaint against:   
  madsenpc
EmailAddress: madsenpc84701@yahoo.com

Complaint:

I would like to join there group.  Silicon Mobile is still out there frauding people.  I would like to here from anyone who has bee a victim
of Silicon Mobile.  I have new information on him now.  I godchild still out there or anyone else who has been a victim of Silicon Mobile.
 
Complaint against: 
Silicon Mobile Technology, Inc, 248 S. Hillview Dr., Milpitas, CA 95035
AKA: Silicon Top
 
  compu-wizzard
536 church st. n.
concord, nc
Phone: 28025
EmailAddress: compuwizzard@vnet.net

Complaint: this is about silicon mobile, same deal , i am a small computer retailer in concord, nc and was contacted by david at silicon mobile, he wanted me to sell his computers in my store front and pay after they were sold or in 45 days. he asked for a cancelled check to send laptop, so i faxed a copy of a company check. i got the laptop in 5 days. i could not sell the overpriced computer, so i called david, in which he answered the phone by a different company name, i told him that i could not sell the machine so he said i could have 15 more days, i told him that i am selling dells for $699 so to try to sell his crap at cost ,$1298.00 was impossible, so i wanted to return, he said that i couldn't cause it was too long and past the 30 days, which he said he would give me 15 more days, so he  sent fedex to pick up machine, which i sent back like he asked, well 2 days later i find a draft withdrawn from my account for $1298.00 without my signature not required. then i called!
d and asked him where my money was, well he doesn't call back , he faxes me a letter to say that the computer was not in the original box, it was a box inside of a box, that was on the outside of the box that the computer was in, then he claims there's some fees of $260 for restocking and fedex, and that he wanted the original outside box ,and claimed that i didn't send the case that it came with, mean while i bought 8 laptop cases from him several moths ago, so that was the case i sent with the computer, instead of taking the $260 out of the $1298.00 that he fraudulently took from me he thinks my dumb ass is gonna send him another check, this has cost me so much grief that i had to change my checking account so he cant use it again, this is what help i got from my bank. this company is a fraud and they have several different names that they go by, he also sells herbs.which i think he smoked too much of. i hope that some day someone can do something( like the government) to a__ __ holes like this. i don't know about you but this is a lot of money and I work very hard for my money and some people are honest and some ain't(silicon mobile tech inc.)i hope he rots in hell for ripping people off god bless the little man.if you have been ripped by this guy call me at 704-786-0508 and maybe we can all get together and get this bastard!!!!!!!!!!!!!!also i was never told all sales were final.i did what this man asked and still got screwed, i should have kept the computer, but that tells you how honest i am. i did what he asked and got screwed 2xs, but this is a very valuable lesson!!!! me the dumb ass!!!!
 
Complaint against: 
Silicon Mobile Technology, Inc, 248 S. Hillview Dr., Milpitas, CA 95035
AKA: Silicon Top
 
  CompuSave Inc
ND
EmailAddress: fraud_division@compusave.net

Complaint: We, too, were scammed along with so many others.  In our case it was a few hundred dollars that we were unable to recapture!  This company forges documents, changes signed documents with 'white out', and FRAUDULANTLY charges credit cards!!  Since our incident, I've had callers state they have even gotten hold of their checking account numbers some how and have STOLEN money from them.  COUNT US IN ON ANY LAW SUITES AGAINST THESE GUYS!!!  They need to be SHUT DOWN and federally charged with fraud and theft!!  Keep us and all those have fallen victim informed.  Sincerely, CompuSave Inc.
 
Complaint against: 
Silicon Mobile Technology, Inc, 248 S. Hillview Dr., Milpitas, CA 95035
AKA: Silicon Top
 
  They got us too. We need to band together and get these SOBs.  Some how we need to plan it so they don't get away.  Can anyone come up with a scheme to nab these guys before they run out of the country.  Seems to me these guys could get put away for a long time if we can just nab them.  Count me in!!!!

Sincerely,
F. Young

 
Complaint against: 
Silicon Mobile Technology, Inc, 248 S. Hillview Dr., Milpitas, CA 95035
AKA: Silicon Top
 
  April

Complaint:
Silcon Mobile Tech did everything mentioned above and more. We stopped payment on our company check to resolve our problem. This guy had our bank account # THEY have been cashing checks in the amount of $699 per month for 15 mos. BEWARE BE AFRAID!!
SILCON MOBILE TECHNOLOGIES IS A TOTAL CRIMINAL SCAM.
From a small computer company.

Email Recieved 2/6/05

Hello There,
For anyone wanting to get together for Silicon Mobile Tech issues, please include our company.
I sent in a complaint but haven’t seen it posted yet.

Not only did this company scam us, but outright STOLE. When we actually got our money back (We stopped payment on a check – we had refused to give any CC info to him). He has been cashing auto-checks at a California bank MONTHLY in the amounts of 599 and 699 from our account. I had baby #3 this past year and haven’t kept a close eye on things. (yes I am firing myself) He has done this for over a year. UNREAL!

Keep us in “any” loop,
Thanks!

April Vittone
InSync Computers Inc
421 833 4700

 
Complaint against: 
Silicon Mobile Technology, Inc, 248 S. Hillview Dr., Milpitas, CA 95035
AKA: Silicon Top
 
  Dave Knows Me
EmailAddress: law@nb.net

Complaint:
So like the rest of you here, I run a small computer company. Not only do we have to worry about computer prices dropping but also A**Holes like this. I got scamed but little by little finding out who and where this guy is. I will post everthing that I find out about him and his operation as we go along. If we all work together we can get him. Silicon Mobile Tech is gone and was setup as Superlaptops this company is also gone. But he is still cashing forged checks and billing our cards. Name Dave Jan out of Cal. if you know more please let me know.

P.S
Together we will find him and take him down. Please contact me so I can give the additional info to the Police
 
Complaint against: 
Silicon Mobile Technology, Inc, 248 S. Hillview Dr., Milpitas, CA 95035
AKA: Silicon Top
 
  CompuSave Inc
Grand Forks, ND 58203
EmailAddress: fraud_division@compusave.net

Complaint:
We posted the complaint above but want to STRONGLY ADVISE all those affected to immediately call there local FBI headquarters and explain in detail the fraud that Silicon Mobile Technology has been committing!!  We have just got off the phone with our local FBI Agent and he will be forwarding info to the FBI Office closest to Milpitas, CA.  EVERYBODY CONTACT THEIR FBI AGENT CLOSEST TO THEM AND DO THE SAME!!  MAKE SURE TO TELL THEM ABOUT ALL THE OTHERS NATIONWIDE DOING THE SAME!

Let's make them accountable for their Fraudulant Activities!!

Sincerely,
CompuSave Inc.
 
Complaint against: 
Silicon Mobile Technology, Inc, 248 S. Hillview Dr., Milpitas, CA 95035
AKA: Silicon Top
 
  Diane Craig
702 N. 1st Ave c
Yakima, WA 98902
Phone: 509-576-8370
EmailAddress: dcraig@incommand.com

Complaint: This is a complaint about Silicon Mobile Technologies and David Jan.  We are also a small company who has had $6817 withdrawn from our business bank account between May 2004 and Sept 2004 at $1399 and $1310 pops. There was absolutely NO product involved!.  I believe they got our bank account information from a purchase we made from Silicon Top over 4 years earlier! My attempts to talk to anyone there were futile as they were evasive telling me David would need to take care of it.  So I went to Network solutions and got David Jan's number from a whois on superlaptops.com.  He said he was David Jan in perfect english until I told him what it was about.  Then he suddenly could not understand English.  I threatened to "get" him somehow and he responded by taking down his website and domain, turning off his cell etc.  The company suddenly vanished.  Bank of America has done jack shit for me under Reg E and I had $528 in overdraft charges after the first withdrawal!  I am more than willing to be part of any class action suit to go after these guys!
 
Complaint against: 
i-cruise credit card at www.icruise.com
 
  Suzy Russo
305 West Service Rod
Hartford CT 06120

Complaint:
i-cruise credit card at www.icruise.com

this credit card company scamed me out of $800.00
Jason who works for them and booked my cruise told me that I could redeem my points whenever I wanted and they would be credited to my credit card. However when the time came-their story changed and now I can only get them towards an outstanding balance on a cruise which I had to have paid off 90 days prior to my cruise. So I am out $800 because their employee gave false informatio. This company was very rude and did not try in the least to help me even though it was due to their employee telling me wrong information. I will not let this go because I wouldn't have even booked the cruise with this company if iI WASN'T GETTING $800 OFF.
 
Complaint against: 
Silicon Mobile Technology, Inc, 248 S. Hillview Dr., Milpitas, CA 95035
AKA: Silicon Top
 
  Envescent, LLC
4201 Wilson Blvd.
Arlington, VA 22203
Phone: 703-486-0200
EmailAddress: envescent@gmail.com

Complaint: This guy has been calling and e-mailing me constantly.  He claimed the Demo laptop was "free" at first, then he wanted me to fill out a credit app.  I thought this all smelled fishy so I searched his company name on Google.com and this site popped up first.  Glad to see the community is aware of this guy's hijinx.  Right now I think he's trying to pull his next round of scams.. has anyone reported this guy to FTC, FBI, BBB or local authorities yet?  I should hope so...
 
Complaint against: 
Silicon Mobile Technology, Inc, 248 S. Hillview Dr., Milpitas, CA 95035
AKA: Silicon Top
 
  J Harrison
Complaint_against: Silcon Mobile

Complaint: I to had a very similar problem. Not only was the same pitch made to me, but they also ran my credit card for chargesover a weeks time as to not alert me  to the charges. I filed a complaint with my bank along with filing fraud charges with th e sherifs dept. and was able to get a refund very quickly.
 
Complaint against: 
Silicon Mobile Technology, Inc, 248 S. Hillview Dr., Milpitas, CA 95035
AKA: Silicon Top
 
  Micah Miessner (ACTS INC)
3403 Minnesota Drive
Anchorage, AK 99503
Phone: 9072765945
EmailAddress: micah@alaskacomputer.com

Complaint_against: Silicon Mobile / Silicon Top

Complaint: SILICON MOBILE IS THE WORST COMPANY EVER. mine was the same style thing. they charged me the 1298 i beleive. for my company. it's bogus. then they had to get a bank account number or something along those lines. anyways they ended up forging (or copying the owners handwriting) onto a check and said it was ours. we tried telling them that we didn't want the flipping thing. so he said ok send it back and we will cancel the charge but it will still cost you a certain amount of restocking fee. it was rediculous. all of this they didn't tell us was even in the cards. they had told us that we would have a 90 day demo. it cost too much for us to hold onto, so we were going to send it back when we discovered 1) the charge to the account 2) the low cost cheap equipment 3) and the amount of english our rep spoke David Jan. all in all they ripped us off 3 or 4 times but weren't able to find out about this till after the final "forced Purchase" anyways i read your post and had to respond.
 
     
     
     
     
     
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