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The Fair Debt Collection Practices Act
BOOKMARKACT
TITLE VIII - DEBT COLLECTION PRACTICES [Fair Debt
Collection Practices Act]
§
801. Short Title [15 USC 1601 note]
This title may be cited as the "Fair Debt Collection
Practices Act."
§
802. Congressional findings and declarations of purpose [15
USC 1692]
(a) There is abundant evidence of the use of abusive,
deceptive, and unfair debt collection practices by many debt collectors.
Abusive debt collection practices contribute to the number of personal
bankruptcies, to marital instability, to the loss of jobs, and to
invasions of individual privacy.
(b) Existing laws and procedures for redressing these
injuries are inadequate to protect consumers.
(c) Means other than misrepresentation or other
abusive debt collection practices are available for the effective
collection of debts.
(d) Abusive debt collection practices are carried on
to a substantial extent in interstate commerce and through means and
instrumentalities of such commerce. Even where abusive debt collection
practices are purely intrastate in character, they nevertheless directly
affect interstate commerce.
(e) It is the purpose of this title to eliminate
abusive debt collection practices by debt collectors, to insure that those
debt collectors who refrain from using abusive debt collection practices
are not competitively disadvantaged, and to promote consistent State
action to protect consumers against debt collection abuses.
§
803. Definitions [15 USC 1692a]
As used in this title --
(1) The term "Commission" means the Federal Trade
Commission.
(2) The term "communication" means the conveying of
information regarding a debt directly or indirectly to any person
through any medium.
(3) The term "consumer" means any natural person
obligated or allegedly obligated to pay any debt.
(4) The term "creditor" means any person who offers
or extends credit creating a debt or to whom a debt is owed, but such
term does not include any person to the extent that he receives an
assignment or transfer of a debt in default solely for the purpose of
facilitating collection of such debt for another.
(5) The term "debt" means any obligation or alleged
obligation of a consumer to pay money arising out of a transaction in
which the money, property, insurance or services which are the subject
of the transaction are primarily for personal, family, or household
purposes, whether or not such obligation has been reduced to judgment.
(6) The term "debt collector" means any person who
uses any instrumentality of interstate commerce or the mails in any
business the principal purpose of which is the collection of any debts,
or who regularly collects or attempts to collect, directly or
indirectly, debts owed or due or asserted to be owed or due another.
Notwithstanding the exclusion provided by clause (F) of the last
sentence of this paragraph, the term includes any creditor who, in the
process of collecting his own debts, uses any name other than his own
which would indicate that a third person is collecting or attempting to
collect such debts. For the purpose of section 808(6), such term also
includes any person who uses any instrumentality of interstate commerce
or the mails in any business the principal purpose of which is the
enforcement of security interests. The term does not include --
(A) any officer or employee of a creditor while,
in the name of the creditor, collecting debts for such creditor;
(B) any person while acting as a debt collector
for another person, both of whom are related by common ownership or
affiliated by corporate control, if the person acting as a debt
collector does so only for persons to whom it is so related or
affiliated and if the principal business of such person is not the
collection of debts;
(C) any officer or employee of the United States
or any State to the extent that collecting or attempting to collect
any debt is in the performance of his official duties;
(D) any person while serving or attempting to
serve legal process on any other person in connection with the
judicial enforcement of any debt;
(E) any nonprofit organization which, at the
request of consumers, performs bona fide consumer credit counseling
and assists consumers in the liquidation of their debts by receiving
payments from such consumers and distributing such amounts to
creditors; and
(F) any person collecting or attempting to collect
any debt owed or due or asserted to be owed or due another to the
extent such activity (i) is incidental to a bona fide fiduciary
obligation or a bona fide escrow arrangement; (ii) concerns a debt
which was originated by such person; (iii) concerns a debt which was
not in default at the time it was obtained by such person; or (iv)
concerns a debt obtained by such person as a secured party in a
commercial credit transaction involving the creditor.
(7) The term "location information" means a
consumer's place of abode and his telephone number at such place, or his
place of employment.
(8) The term "State" means any State, territory, or
possession of the United States, the District of Columbia, the
Commonwealth of Puerto Rico, or any political subdivision of any of the
foregoing.
§
804. Acquisition of location information [15 USC 1692b]
Any debt collector communicating with any person other
than the consumer for the purpose of acquiring location information about
the consumer shall --
(1) identify himself, state that he is confirming or
correcting location information concerning the consumer, and, only if
expressly requested, identify his employer;
(2) not state that such consumer owes any debt;
(3) not communicate with any such person more than
once unless requested to do so by such person or unless the debt
collector reasonably believes that the earlier response of such person
is erroneous or incomplete and that such person now has correct or
complete location information;
(4) not communicate by post card;
(5) not use any language or symbol on any envelope
or in the contents of any communication effected by the mails or
telegram that indicates that the debt collector is in the debt
collection business or that the communication relates to the collection
of a debt; and
(6) after the debt collector knows the consumer is
represented by an attorney with regard to the subject debt and has
knowledge of, or can readily ascertain, such attorney's name and
address, not communicate with any person other than that attorney,
unless the attorney fails to respond within a reasonable period of time
to the communication from the debt collector.
§
805. Communication in connection with debt collection [15
USC 1692c]
(a) COMMUNICATION WITH THE CONSUMER GENERALLY.
Without the prior consent of the consumer given directly to the debt
collector or the express permission of a court of competent jurisdiction,
a debt collector may not communicate with a consumer in connection with
the collection of any debt --
(1) at any unusual time or place or a time or place
known or which should be known to be inconvenient to the consumer. In
the absence of knowledge of circumstances to the contrary, a debt
collector shall assume that the convenient time for communicating with a
consumer is after 8 o'clock antimeridian and before 9 o'clock
postmeridian, local time at the consumer's location;
(2) if the debt collector knows the consumer is
represented by an attorney with respect to such debt and has knowledge
of, or can readily ascertain, such attorney's name and address, unless
the attorney fails to respond within a reasonable period of time to a
communication from the debt collector or unless the attorney consents to
direct communication with the consumer; or
(3) at the consumer's place of employment if the
debt collector knows or has reason to know that the consumer's employer
prohibits the consumer from receiving such communication.
(b) COMMUNICATION WITH THIRD PARTIES. Except as
provided in section 804, without the prior consent of the consumer given
directly to the debt collector, or the express permission of a court of
competent jurisdiction, or as reasonably necessary to effectuate a
postjudgment judicial remedy, a debt collector may not communicate, in
connection with the collection of any debt, with any person other than a
consumer, his attorney, a consumer reporting agency if otherwise permitted
by law, the creditor, the attorney of the creditor, or the attorney of the
debt collector.
(c) CEASING COMMUNICATION. If a consumer notifies a
debt collector in writing that the consumer refuses to pay a debt or that
the consumer wishes the debt collector to cease further communication with
the consumer, the debt collector shall not communicate further with the
consumer with respect to such debt, except --
(1) to advise the consumer that the debt collector's
further efforts are being terminated;
(2) to notify the consumer that the debt collector
or creditor may invoke specified remedies which are ordinarily invoked
by such debt collector or creditor; or
(3) where applicable, to notify the consumer that
the debt collector or creditor intends to invoke a specified remedy.
If such notice from the consumer is made by mail,
notification shall be complete upon receipt.
(d) For the purpose of this section, the term
"consumer" includes the consumer's spouse, parent (if the consumer is a
minor), guardian, executor, or administrator.
§
806. Harassment or abuse [15 USC 1692d]
A debt collector may not engage in any conduct the
natural consequence of which is to harass, oppress, or abuse any person in
connection with the collection of a debt. Without limiting the general
application of the foregoing, the following conduct is a violation of this
section:
(1) The use or threat of use of violence or other
criminal means to harm the physical person, reputation, or property of
any person.
(2) The use of obscene or profane language or
language the natural consequence of which is to abuse the hearer or
reader.
(3) The publication of a list of consumers who
allegedly refuse to pay debts, except to a consumer reporting agency or
to persons meeting the requirements of section 603(f) or 604(3)1
of this Act.
(4) The advertisement for sale of any debt to coerce
payment of the debt.
(5) Causing a telephone to ring or engaging any
person in telephone conversation repeatedly or continuously with intent
to annoy, abuse, or harass any person at the called number.
(6) Except as provided in section 804, the placement
of telephone calls without meaningful disclosure of the caller's
identity.
§
807. False or misleading representations [15 USC 1692e]
A debt collector may not use any false, deceptive, or
misleading representation or means in connection with the collection of
any debt. Without limiting the general application of the foregoing, the
following conduct is a violation of this section:
(1) The false representation or implication that the
debt collector is vouched for, bonded by, or affiliated with the United
States or any State, including the use of any badge, uniform, or
facsimile thereof.
(2) The false representation of --
(A) the character, amount, or legal status of any
debt; or
(B) any services rendered or compensation which
may be lawfully received by any debt collector for the collection of a
debt.
(3) The false representation or implication that any
individual is an attorney or that any communication is from an attorney.
(4) The representation or implication that
nonpayment of any debt will result in the arrest or imprisonment of any
person or the seizure, garnishment, attachment, or sale of any property
or wages of any person unless such action is lawful and the debt
collector or creditor intends to take such action.
(5) The threat to take any action that cannot
legally be taken or that is not intended to be taken.
(6) The false representation or implication that a
sale, referral, or other transfer of any interest in a debt shall cause
the consumer to --
(A) lose any claim or defense to payment of the
debt; or
(B) become subject to any practice prohibited by
this title.
(7) The false representation or implication that the
consumer committed any crime or other conduct in order to disgrace the
consumer.
(8) Communicating or threatening to communicate to
any person credit information which is known or which should be known to
be false, including the failure to communicate that a disputed debt is
disputed.
(9) The use or distribution of any written
communication which simulates or is falsely represented to be a document
authorized, issued, or approved by any court, official, or agency of the
United States or any State, or which creates a false impression as to
its source, authorization, or approval.
(10) The use of any false representation or
deceptive means to collect or attempt to collect any debt or to obtain
information concerning a consumer.
(11) The failure to disclose in the initial written
communication with the consumer and, in addition, if the initial
communication with the consumer is oral, in that initial oral
communication, that the debt collector is attempting to collect a debt
and that any information obtained will be used for that purpose, and the
failure to disclose in subsequent communications that the communication
is from a debt collector, except that this paragraph shall not apply to
a formal pleading made in connection with a legal action.
(12) The false representation or implication that
accounts have been turned over to innocent purchasers for value.
(13) The false representation or implication that
documents are legal process.
(14) The use of any business, company, or
organization name other than the true name of the debt collector's
business, company, or organization.
(15) The false representation or implication that
documents are not legal process forms or do not require action by the
consumer.
(16) The false representation or implication that a
debt collector operates or is employed by a consumer reporting agency as
defined by section 603(f) of this Act.
§
808. Unfair practices [15 USC 1692f]
A debt collector may not use unfair or unconscionable
means to collect or attempt to collect any debt. Without limiting the
general application of the foregoing, the following conduct is a violation
of this section:
(1) The collection of any amount (including any
interest, fee, charge, or expense incidental to the principal
obligation) unless such amount is expressly authorized by the agreement
creating the debt or permitted by law.
(2) The acceptance by a debt collector from any
person of a check or other payment instrument postdated by more than
five days unless such person is notified in writing of the debt
collector's intent to deposit such check or instrument not more than ten
nor less than three business days prior to such deposit.
(3) The solicitation by a debt collector of any
postdated check or other postdated payment instrument for the purpose of
threatening or instituting criminal prosecution.
(4) Depositing or threatening to deposit any
postdated check or other postdated payment instrument prior to the date
on such check or instrument.
(5) Causing charges to be made to any person for
communications by concealment of the true propose of the communication.
Such charges include, but are not limited to, collect telephone calls
and telegram fees.
(6) Taking or threatening to take any nonjudicial
action to effect dispossession or disablement of property if --
(A) there is no present right to possession of the
property claimed as collateral through an enforceable security
interest;
(B) there is no present intention to take
possession of the property; or
(C) the property is exempt by law from such
dispossession or disablement.
(7) Communicating with a consumer regarding a debt
by post card.
(8) Using any language or symbol, other than the
debt collector's address, on any envelope when communicating with a
consumer by use of the mails or by telegram, except that a debt
collector may use his business name if such name does not indicate that
he is in the debt collection business.
§
809. Validation of debts [15 USC 1692g]
(a) Within five days after the initial communication
with a consumer in connection with the collection of any debt, a debt
collector shall, unless the following information is contained in the
initial communication or the consumer has paid the debt, send the consumer
a written notice containing --
(1) the amount of the debt;
(2) the name of the creditor to whom the debt is
owed;
(3) a statement that unless the consumer, within
thirty days after receipt of the notice, disputes the validity of the
debt, or any portion thereof, the debt will be assumed to be valid by
the debt collector;
(4) a statement that if the consumer notifies the
debt collector in writing within the thirty-day period that the debt, or
any portion thereof, is disputed, the debt collector will obtain
verification of the debt or a copy of a judgment against the consumer
and a copy of such verification or judgment will be mailed to the
consumer by the debt collector; and
(5) a statement that, upon the consumer's written
request within the thirty-day period, the debt collector will provide
the consumer with the name and address of the original creditor, if
different from the current creditor.
(b) If the consumer notifies the debt collector in
writing within the thirty-day period described in subsection (a) that the
debt, or any portion thereof, is disputed, or that the consumer requests
the name and address of the original creditor, the debt collector shall
cease collection of the debt, or any disputed portion thereof, until the
debt collector obtains verification of the debt or any copy of a judgment,
or the name and address of the original creditor, and a copy of such
verification or judgment, or name and address of the original creditor, is
mailed to the consumer by the debt collector.
(c) The failure of a consumer to dispute the validity
of a debt under this section may not be construed by any court as an
admission of liability by the consumer.
§
810. Multiple debts [15 USC 1692h]
If any consumer owes multiple debts and makes any
single payment to any debt collector with respect to such debts, such debt
collector may not apply such payment to any debt which is disputed by the
consumer and, where applicable, shall apply such payment in accordance
with the consumer's directions.
§
811. Legal actions by debt collectors [15 USC 1692i]
(a) Any debt collector who brings any legal action on
a debt against any consumer shall --
(1) in the case of an action to enforce an interest
in real property securing the consumer's obligation, bring such action
only in a judicial district or similar legal entity in which such real
property is located; or
(2) in the case of an action not described in
paragraph (1), bring such action only in the judicial district or
similar legal entity --
(A) in which such consumer signed the contract
sued upon; or
(B) in which such consumer resides at the
commencement of the action.
(b) Nothing in this title shall be construed to
authorize the bringing of legal actions by debt collectors.
§
812. Furnishing certain deceptive forms [15 USC 1692j]
(a) It is unlawful to design, compile, and furnish any
form knowing that such form would be used to create the false belief in a
consumer that a person other than the creditor of such consumer is
participating in the collection of or in an attempt to collect a debt such
consumer allegedly owes such creditor, when in fact such person is not so
participating.
(b) Any person who violates this section shall be
liable to the same extent and in the same manner as a debt collector is
liable under section 813 for failure to comply with a provision of this
title.
§
813. Civil liability [15 USC 1692k]
(a) Except as otherwise provided by this section, any
debt collector who fails to comply with any provision of this title with
respect to any person is liable to such person in an amount equal to the
sum of --
(1) any actual damage sustained by such person as a
result of such failure;
(2) (A) in the case of any action by an individual,
such additional damages as the court may allow, but not exceeding
$1,000; or
(B) in the case of a class action, (i) such amount
for each named plaintiff as could be recovered under subparagraph (A),
and (ii) such amount as the court may allow for all other class
members, without regard to a minimum individual recovery, not to
exceed the lesser of $500,000 or 1 per centum of the net worth of the
debt collector; and
(3) in the case of any successful action to enforce
the foregoing liability, the costs of the action, together with a
reasonable attorney's fee as determined by the court. On a finding by
the court that an action under this section was brought in bad faith and
for the purpose of harassment, the court may award to the defendant
attorney's fees reasonable in relation to the work expended and costs.
(b) In determining the amount of liability in any
action under subsection (a), the court shall consider, among other
relevant factors --
(1) in any individual action under subsection
(a)(2)(A), the frequency and persistence of noncompliance by the debt
collector, the nature of such noncompliance, and the extent to which
such noncompliance was intentional; or
(2) in any class action under subsection (a)(2)(B),
the frequency and persistence of noncompliance by the debt collector,
the nature of such noncompliance, the resources of the debt collector,
the number of persons adversely affected, and the extent to which the
debt collector's noncompliance was intentional.
(c) A debt collector may not be held liable in any
action brought under this title if the debt collector shows by a
preponderance of evidence that the violation was not intentional and
resulted from a bona fide error notwithstanding the maintenance of
procedures reasonably adapted to avoid any such error.
(d) An action to enforce any liability created by this
title may be brought in any appropriate United States district court
without regard to the amount in controversy, or in any other court of
competent jurisdiction, within one year from the date on which the
violation occurs.
(e) No provision of this section imposing any
liability shall apply to any act done or omitted in good faith in
conformity with any advisory opinion of the Commission, notwithstanding
that after such act or omission has occurred, such opinion is amended,
rescinded, or determined by judicial or other authority to be invalid for
any reason.
§
814. Administrative enforcement [15 USC 1692l]
(a) Compliance with this title shall be enforced by
the Commission, except to the extend that enforcement of the requirements
imposed under this title is specifically committed to another agency under
subsection (b). For purpose of the exercise by the Commission of its
functions and powers under the Federal Trade Commission Act, a violation
of this title shall be deemed an unfair or deceptive act or practice in
violation of that Act. All of the functions and powers of the Commission
under the Federal Trade Commission Act are available to the Commission to
enforce compliance by any person with this title, irrespective of whether
that person is engaged in commerce or meets any other jurisdictional tests
in the Federal Trade Commission Act, including the power to enforce the
provisions of this title in the same manner as if the violation had been a
violation of a Federal Trade Commission trade regulation rule.
(b) Compliance with any requirements imposed under
this title shall be enforced under --
(1) section 8 of the Federal Deposit Insurance Act,
in the case of --
(A) national banks, by the Comptroller of the
Currency;
(B) member banks of the Federal Reserve System
(other than national banks), by the Federal Reserve Board; and
(C) banks the deposits or accounts of which are
insured by the Federal Deposit Insurance Corporation (other than
members of the Federal Reserve System), by the Board of Directors of
the Federal Deposit Insurance Corporation;
(2) section 5(d) of the Home Owners Loan Act of
1933, section 407 of the National Housing Act, and sections 6(i) and 17
of the Federal Home Loan Bank Act, by the Federal Home Loan Bank Board
(acting directing or through the Federal Savings and Loan Insurance
Corporation), in the case of any institution subject to any of those
provisions;
(3) the Federal Credit Union Act, by the
Administrator of the National Credit Union Administration with respect
to any Federal credit union;
(4) subtitle IV of Title 49, by the Interstate
Commerce Commission with respect to any common carrier subject to such
subtitle;
(5) the Federal Aviation Act of 1958, by the
Secretary of Transportation with respect to any air carrier or any
foreign air carrier subject to that Act; and
(6) the Packers and Stockyards Act, 1921 (except as
provided in section 406 of that Act), by the Secretary of Agriculture
with respect to any activities subject to that Act.
(c) For the purpose of the exercise by any agency
referred to in subsection (b) of its powers under any Act referred to in
that subsection, a violation of any requirement imposed under this title
shall be deemed to be a violation of a requirement imposed under that Act.
In addition to its powers under any provision of law specifically referred
to in subsection (b), each of the agencies referred to in that subsection
may exercise, for the purpose of enforcing compliance with any requirement
imposed under this title any other authority conferred on it by law,
except as provided in subsection (d).
(d) Neither the Commission nor any other agency
referred to in subsection (b) may promulgate trade regulation rules or
other regulations with respect to the collection of debts by debt
collectors as defined in this title.
§
815. Reports to Congress by the Commission [15 USC 1692m]
(a) Not later than one year after the effective date
of this title and at one-year intervals thereafter, the Commission shall
make reports to the Congress concerning the administration of its
functions under this title, including such recommendations as the
Commission deems necessary or appropriate. In addition, each report of the
Commission shall include its assessment of the extent to which compliance
with this title is being achieved and a summary of the enforcement actions
taken by the Commission under section 814 of this title.
(b) In the exercise of its functions under this title,
the Commission may obtain upon request the views of any other Federal
agency which exercises enforcement functions under section 814 of this
title.
§
816. Relation to State laws [15 USC 1692n]
This title does not annul, alter, or affect, or exempt
any person subject to the provisions of this title from complying with the
laws of any State with respect to debt collection practices, except to the
extent that those laws are inconsistent with any provision of this title,
and then only to the extent of the inconsistency. For purposes of this
section, a State law is not inconsistent with this title if the protection
such law affords any consumer is greater than the protection provided by
this title.
§
817. Exemption for State regulation [15 USC 1692o]
The Commission shall by regulation exempt from the
requirements of this title any class of debt collection practices within
any State if the Commission determines that under the law of that State
that class of debt collection practices is subject to requirements
substantially similar to those imposed by this title, and that there is
adequate provision for enforcement.
§
818. Effective date [15 USC 1692 note]
This title takes effect upon the expiration of six
months after the date of its enactment, but section 809 shall apply only
with respect to debts for which the initial attempt to collect occurs
after such effective date.
Approved September 20, 1977
ENDNOTES
1. So in
original; however, should read "604(a)(3)."
LEGISLATIVE HISTORY:
Public Law 95-109 [H.R. 5294]
HOUSE REPORT No. 95-131 (Comm. on Banking, Finance,
and Urban Affairs).
SENATE REPORT No. 95-382 (Comm. on Banking, Housing,
and Urban Affairs).
CONGRESSIONAL RECORD, Vol. 123 (1977):
Apr. 4, considered and passed House.
Aug. 5, considered and passed Senate, amended.
Sept. 8, House agreed to Senate amendment.
WEEKLY COMPILATION OF PRESIDENTIAL DOCUMENTS, Vol. 13,
No. 39:
Sept. 20, Presidential statement.
AMENDMENTS:
SECTION 621, SUBSECTIONS (b)(3), (b)(4) and (b)(5)
were amended to transfer certain administrative enforcement
responsibilities, pursuant to Pub. L. 95-473, § 3(b), Oct.
17, 1978. 92 Stat. 166; Pub. L. 95-630, Title V. § 501,
November 10, 1978, 92 Stat. 3680; Pub. L. 98-443, § 9(h),
Oct. 4, 1984, 98 Stat. 708.
SECTION 803, SUBSECTION (6), defining "debt
collector," was amended to repeal the attorney at law exemption at former
Section (6)(F) and to redesignate Section 803(6)(G) pursuant to Pub. L.
99-361, July 9, 1986, 100 Stat. 768. For legislative history, see
H.R. 237, HOUSE REPORT No. 99-405 (Comm. on Banking, Finance and Urban
Affairs). CONGRESSIONAL RECORD: Vol. 131 (1985): Dec. 2, considered and
passed House. Vol. 132 (1986): June 26, considered and passed Senate.
SECTION 807, SUBSECTION (11), was amended to affect
when debt collectors must state (a) that they are attempting to collect a
debt and (b) that information obtained will be used for that purpose,
pursuant to Pub. L. 104-208 § 2305, 110 Stat. 3009 (Sept. 30, 1996).
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