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bss,lcc writes:
City: Florida
EmailAddress: alsmbox@hotmail.com
Complaint:
ADVANTA -
Switched to an Advanta card - No come on interest rate of 0% ... a fixed
rate of 10.22, good for business account. On a monthly basis I call them
for my statement because they have YET to send me one. I make an
electronic payment. Well, today I get on their website, check my statement
to see if it is there, and they have doubled my interest rate to 22.5%
.....I call, and they said that back in november, my electronic payment was
a day late!!!!! Well, heck, their statements are about 8 months late.
Need to find How I expose this scam!@!!!!!!
asr
florida
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T. writes
Michigan
EmailAddress: consumersci@aol.com
Complaint:
Can any one help?
Its seems im not the only one who has made a payment late of only a few days
and had there interest rate trippled to 22 to 25 %.
I am currently looking into what can be done about this, anyone with the
same problem please feel free to email me and let me know if you have any
luck in a resolution or if i know something that can help i can email you. I
would like to expose advanta for this throught the media so everyone knows
how they business practices. |
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H
Iowa
Complaint:
Advanta had 12 month 0% agreement with me. I kept my payments up and on
time. Advanta lost my check that was sent federal express ( so I have proof
that they recieved it).
I contacted them and tried to find out where it went and what to do. They
wanted me to stop payment on the check and send a new one. I did not want to
do this since they had it and it cost me money to stop the payment.
I have been harrassed and threatend since this and want to know what can I
do about this.
They are unwilling to work with me and they have charged me with huge late
fees and interest rates.
This has been going on since may 2004 and it seems to never end. I have sent
them over $ 1,000.00 and they have me only credited for $ 400.00. This is
becaseu they have taken all of the other payments for late fees and interest
payments. |
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a m
belfast, maine 04915
Complaint:
had an advanta small business card. this card was offered to me at a
reasonable 6.33%. fortunately i read my monthly statements including current
interest rate. i noticed my dec. '04 bill posted a 13.99%. interest rate. i
called and complained and was told i was mailed a notification of increase
which i never saw. anyway i paid off my balance and cancelled this card and
my dealings with advanta forever. they are a sleazy card scammer as far as
i'm concerned and it sounds hard but anyone that works for them is as guilty
of scammery as the company that hired them. avoid this company like the
plague!!! |
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S Dunn
Port St Lucie, Fl 34984
Complaint:
Watch out for Advanta Bank Corp out of Salt Lake City (advanta.com)
after a three year history with them with a business credit line of $2500 -
in less than one year they raised the credit line to $14,500 and raised the
interest rate of 21.99 to 29.99% APR
I complained and got the rate back down to 21.99 and 22.01& but from the
statement dated in January 2004 at 22.01% to the statement dated February
2004 - it jumped to 29.99% again. I was told that was because I received a
notice of the new rate and by using the charge card I agreed to the
increase. I closed the account and I am paying off the balance as quickly as
I can. Today's statement showed an interest rate of 30.60%.
Also, at one point in time they sent checks with either an 0.00 APR or low
APR - BUT when I issued a check using the "other" color checks they had
given me, they would not honor the rate. |
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Anonymous
Complaint_against: Advanta Card
Complaint:
They called my unlisted number wanting me to give them personal information
to complete an offer they said I had applied for over the Internet (which I
had not done), and refused to verify that any of the information that was
supposedly submitted was actually on record.
I think they got my number from another company and faked the initiation of
the offer. |
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E. Alexander
Miami, FL 33132
EmailAddress:
miamibeachblues@hotmail.com
Complaint_against: ADVANTA BUSINESS CARDS
DO NOT APPLY FOR AN ADVANTA CARD - Bank Thievery - Supported and Approved by
Your Federal Government:
Having a $22,000 credit limit, we used a convenience check for $21,500.00.
We thought we were using a check valid for 0% fixed APR, maximum transaction
fee of $50.00. By accident we did not use the checks from the latest mail
offer and the check we sent in was posted two weeks after the expiration
date of the offer. THEY FUCKING RAPED US WITH THE MAXIMUM CHARGES THEY
COULD APPLY. They charged a $645.00 convenience check fee, a 22.32% annual
interest rate and a $39.00 overlimit fee. You would think $500.00 is enough
of a cushion to avoid going over the limit. I guess I was wrong. In all,
their 30 day loan cost us $1,084.00 in charges (over 5%). I called to
complain and management refused to any compromise. Their comment was, "you
should read the small print". A simple clerical error on our part caused us
over one thousand dollars extra. I am sure the Advanta banker who refused
our request for a correction to the charges gets the last laugh as he tells
his wife each!
day about how many customers he screws. ADVANTA BUSINESS CARDS WILL ROB
YOU SILLY. DO NOT USE ADVANTA BUSINESS CARDS. |
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Elliott Alexander
80 NE 13 Street
Miami, FL 33132
EmailAddress:
miamibeachblues@hotmail.com
Complaint_against: ADVANTA BUSINESS CARDS
DO NOT APPLY FOR AN ADVANTA CARD - Bank Thievery - Supported and Approved by
Your Federal Government:
Having a $22,000 credit limit, we used a convenience check for $21,500.00.
We thought we were using a check valid for 0% fixed APR, maximum transaction
fee of $50.00. By accident we did not use the checks from the latest mail
offer and the check we sent in was posted two weeks after the expiration
date of the offer. THEY FUCKING RAPED US WITH THE MAXIMUM CHARGES THEY
COULD APPLY. They charged a $645.00 convenience check fee, a 22.32% annual
interest rate and a $39.00 overlimit fee. You would think $500.00 is enough
of a cushion to avoid going over the limit. I guess I was wrong. In all,
their 30 day loan cost us $1,084.00 in charges (over 5%). I called to
complain and management refused to any compromise. Their comment was, "you
should read the small print". A simple clerical error on our part caused us
over one thousand dollars extra. I am sure the Advanta banker who refused
our request for a correction to the charges gets the last laugh as he tells
his wife each!
day about how many customers he screws. ADVANTA BUSINESS CARDS WILL ROB
YOU SILLY. DO NOT USE ADVANTA BUSINESS CARDS. |
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Daniel B
Grnd Rapids, Mi
Complaint_against: Advanta
Complaint:
Never missed a payment, never late, then out of the blue, they send a bill
with a 22.99% intrest rate (was suppose to be 6.99% for the life of the
transfer balance). I called to find out why they did that. I couldn't get a
straight answer or to talk to the manager (The girl who answered the phone
said she was the manager). I paid the balance and cancelled the card. Well
I thought they cancelled it until I found out a year later, they didn't.
Avoid this company. They are thieves |
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ZDW
EmailAddress: zdw@sbcglobal.net
Complaint_against: Advanta Bank
Complaint:
August 30, 2005
Advanta offered me a 0% transfer fee which I took advantage of. Their first
statement arrived one week after a call from their collections department.
Although I was promised accrued interest and penalties would be removed, I
find myself now paying top interest on the funds I transfered. I have yet
to receive their second statement which was purportedly mailed on July 24,
2005. I have seen operations like this in the past. If anyone reading this
has either filed a complaint against Advanta, filed a complaint with any
state or federal agency, or is considering filing such a complaint, I would
be interested in hearing from you.
Thank you. |
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S
Complaint_against: Adventa
Complaint: I initially received my Adventa Mastercard with a 9.26% interest
rate. I paid well over the monthly payment on time and never exceeded my
credit limit. On this months statement, I noticed that my new interest rate
was 17.15%. I telephoned their office and got a female employee who came
across as being stern and told me that even though my account was always
paid on time, I ran a balance, never exceeded my limits, it was determined
that my interest based on my credit results had to be adjusted to this
interest rate. When I asked for this to be reduced she became angry and told
me not to take this personally. I am sick and tired of credit card
companies and banks taking advantage of us consumers; especially after
allowing us to run up our balances. I don't mind some of the charges but to
increase interest rates like this is criminal. Where the hell is our
elected representatives and why the hell aren't they doing something about
this unfair practice. It's tim!
e we stick it to the credit card companies; either by legislation or class
action suits. This is bullshit!!!!! |
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Barbara M
EmailAddress: bridges@pcez.com
Complaint_against: Advanta Bank
Complaint: In my opinion Advanta Bank is the most unprofessional "credit
card" and/or "scam" I have ever seen. They have accused us of FRAUD due to
them making an error via telephone call giving us "permission" to write a
check with their "Advanta Checks". The check bounced and when I requested
the supervisor to listen to the phone call in which an employee gave me
permission to write a check and assured me that it was GOOD, they now are
being dishonest about the content of the phone call, and accusing me of
FRAUD for signing the check. I was told to get a subpoena if I wanted a copy
of the taped phone call that I had with the misguided employee. They have
had no problem taking two money transfers from my bank for payment, but will
not let me access the account so I can see what activity is occurring. They
also have a $3000 bill for a wire service that came from their bank (?) but
never reached the destination bank. Please explain that one. These people
are crooks and need !
to be out of business. |
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C W
Melbourne, FL
Complaint_against: Advanta Platinum Business Card
Complaint:
I am so glad I found this site before applying for the Advanta card. We
received an offer for 0% interest for 16 months for balance transfers then a
fixed 7.99% thereafter. Sounded great until I read the terms and
conditions...(Always read the terms and conditions!!!)Let me quote>
"Your rate for purchases and balance transfers (but not cash advances or
cash-related transactions) will be a fixed 7.99% APR. However, for the
balance transfers only, the rate will be an introductory 0% until March 1,
2007. See the enclosed Terms and Conditions for details of this rate
calculation, cash transaction pricing fees, payment allocation and
additional account information."
then in bold letters it says>
"All of the terms of your account (including rates) are subject to change by
us. This means that your account rates, including any introductory or
promotional rates offered, are not guaranteed; all account rates may be
increased, fixed rates may chage to variable rates, and variable rates may
change to fixed rates. We may change your account terms (including rates)
at any time for any reason."
There's more but that was the shocking part to me..."We may change your
account terms (including rates) at any time for any reason."
That's why I started searching for complaints against them and am grateful I
found what you all have posted here. What if I had transferred my $6000
balance over to them thinking I was getting 0% for 16 months and then got
hit with 25%!!! What a bunch of scum sucking bottom feeders these companies
are! |
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Anonymous
Complaint_against: Advanta
Complaint: Do not do business with this company. I paid off and closed out
my account. I had a business credit card with them - that I unfornately had
to use for equipment repairs and business expenses. Over the last 2 years
my interest rate climbed from 19 % to over 38% when I closed my account.
The more I applied over my payment amount - the more they raised my interest
rate. When I called several times to get the rate lowered I was told
although I always paid my bill on time - never went over my credit limit -
because I had a high credit balance that was the best rate they could do for
me. (I was paying them about 400.00 a month in interest why would they
lower my rate!!!!) Apparently I did not read the fine print that said if
you used your credit card they would stick you with an uheard of interest
rate that would make it impossible to ever pay off your balance thru them. |
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susan
Complaint_against: advanta
Complaint:
i was 2 days late paying advanta because an electronic payment did not get
to them on time. i called and asked a rep if there was any way to fix the
situation. she told me to pay them directly on line at that moment which i
did. essentIally paying more than gtwice the required payment. the next
statement assessed a late charge and ended my promotional rate. I asked to
appeal the situation. they said they'd let me know in 7-10 days and
didn't. I called and was told my appeal was denied and because i went into
the next billing cycle waiting for their decision. they raised my rate
again and charged even more altho my balance was less.
I have a long excellent credit history and have received much more
considerate treatment from citi cards, capital one, and chase. avoid
advanta at all costs. |
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Anonymous
Complaint_against: Advanta Credit card
Complaint: Advanta has a new policy. They are to get a quarterly credit
update on their customers.If they do not receive this they lower your limit
without notice.Then hold all payments for two weeks making your account late
and overdrawn, so fees can be accessed. They also wait and post payments
after the due date to acess more fees. NEVER GET AN ADVANTA CREDIT CARD.
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Anonymous
Florida
Complaint_against: Advanta
Complaint: Terrible customer service! We have had the Advanta card for
about 3 years and have always made payments on-line. When the card was
initially opened, I made payments through my Bank of America account. About
a year after opening the account, I changed banks (The Bank of America
account was closed). From that time forward I forwarded payments from my
new bank. I was NEVER late on a payment and always paid in excess of the
amount due. When I made the payment last month, I inadvertently hit the
Bank of America as the method of payment in the drop down box. I wasn't
aware of this until I looked at my account at a later date and realized
there was a problem. I immediately contacted Advanta. This was the first
notice I had that a mistake had been made. The individual I spoke with
reviewed my account and realized that it was an honest mistake. He then
assisted me with correcting the error and he waived the late fee that had
been applied. To ensure that a simila!
r mistake was not made, he removed the Bank of America account from my
options in the drop down box. After this was done, I received an e-mail
from Advanta, thanking me for contacting them and taking care of the
problem. This should have been the end of the problem, but apparently not
so with Advanta. They have frozen my card from use. When I called, they
informed me that my account had been targeted for using insufficient funds
to make a payment and the card couldn't be used until the new payment had
been cleared. Well, its been over a week and the money has been taken from
my bank account, but the Advanta card is still frozen. When another call
was made, they informed me it could be several weeks before I can use the
card again. These people have no common sense! I have charged thousands of
dollars on this account and have always made timely payments. Never late!
Needless to say, I'm going to close this account. If you need a dependable
credit card and customer !
service is important to you, avoid these idiots! |
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mat
Indiana
EmailAddress: matt.czarnecki@insightbb.com
Complaint_against: Advanta
Complaint:
Jan. 23 06
I am writing to clain about Advanta. Me and a friend of mine opened an
account with Advanta. They sure can sweet talk you at the shows as this
great company. Until you start putting money on it. You make payments on
time but they somehow show up late. My friend did it electronically and
still showed up late. And of course they skate around the truth. He paid
his card off. I am still working on mine because they will not work with
small business owner. I have talked everyone from the bottom to the top and
nothing. If you history gets better in the next six months "maybe we can do
something then" not. I had an interest rate that started at 0%. Climbed
into the 20's. And is currently in the 36.5% range and probably climbing
that I have made a stink. I will tell everyone that I can not to go with
there card. I know I have made mistakes in my life but this is sick. Can
never get ahead with those kinds of interest rates.
Thanks for letting me vent and many other people. |
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Anonymous
EmailAddress: Tarrysue@aol.com
Complaint_against: Merrick Bank
Complaint:
My daughter has had the worst dealings with Merrick Bank over her secured
crdit account, which she closed in October. She paid the final bill, minus
the $400 cash security which Merrick Bank held for two years against her
spending. (The account was previously a Chase secured card, but Merrick
bought these accounts: had we known how awful Merrick would prove, we would
not have continued..)
Merrick claimed that my daughter had to continue paying interest and
penalties for 60 days---until Merrick could "find" her money (they had it
interest free!). She paid $20 but that was not enough for Merrick..they have
billed and hounded her and threatened to ruin her credit rating if hse did
not continue to pay on this closed account.
I will have to go to the Banking Commission if we cannot get this bank to
stop. Attempts by mail and phone have been unavailing and personnel are rude
and mean. |
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Don
BOISE ID. 83716
EmailAddress: EDGWRKS3@AOL.COM
Complaint_against: ADVANTA
Complaint:
raised my interest rate to 33% four calls no satisfaction!
BEWARE OF ADVANTA CREDIT CARD |
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Anonymous
Santa Fe, NM
Complaint_against: Advanta Credit Card
Complaint:
With my first statement, I sent in two checks, each in its own envelope,
together in one priority mail envelope and sent it with tracking
confirmation. They processed one check, but not the other. I emailed and
asked about the second check, explaining how it was sent. The person who
replied did not read what I had written. I wrote again, repeating the info,
and asking them to confirm if the check was lost, and or destroyed. Again,
the person who replied did not read what I had written. I tried a third
time, got no where, and so sent a replacement check by FedEx, because the
due date was approaching fast.
A day or so later, I see that they had found the original check, and had
posted it. Then I called them, and asked them to not deposit the
replacement check. I was told they couldn't do that, but that I should do a
stop payment on the replacement check. I told them I didn't want to pay for
their mistakes, and they agreed to credit my account for the FedEx charge
($14) and the stop payment charge ($25). I just checked and there is a $14
credit, and $11 credit, and a $35 charge for the returned check! What
idiots. This is only my first statement, and I'm glad it came sooner than
later. |
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Anonymous
Complaint_against: Advanta
Complaint:
Advanta raised my APR to 21.64% after promising a low interest rate until
the balance was paid in full. This was after all my payments were posted by
the due date, I was not over my credit limit and always paid more than the
min. payment. When I called about the higher interest they would not
discuss lowering the APR unless I was willing to go through a debt reduction
plan of their choosing. No thanks Advanta!
BEWARE ~ I WOULD CLASSIFY THIS COMPANY AS LOAN SHARKS!!!! |
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Anonymous
Complaint_against: Advanta
Complaint:
Avoid Advanta, horrible customer service and Advanta's fraud procedures made
it impossible for me to use the card without my account being repeatedly
locked. (Discover and Citibank -- my other credit cards -- never treat me
like this.)
When one of my vendors tried to charge the account, Advanta deemed the
transaction "suspicious" (despite the fact that the same vendor had charged
my card four months in a row), denied the charge and locked my account. When
the vendor notified me of the decline, I called Advanta to find out what was
up. The service rep explained that transactions with certain characteristics
are denied by the computer and the account locked.
I asked to have my account flagged to preapprove certain vendors. No go
because "the computer does it." They also could not allow a transaction, but
call me to verify legitimacy (instead of denying and locking, for same
reason). No option except to let "the computer" lock my account.
At least two of my vendors' charges would continue to have characteristics
that would cause my account to be locked. Apparently each time one of those
charges was presented it would trigger the computer's wrath and my account
would be locked. When I told the rep that this wouldn't work for me, she had
no suggestions. I told her I'd be closing the account.
Fast forward a month later, after I'd opened Citibank and Discover accounts
(both of which, in my experience with personal card, have excellent fraud
protection *without* freezing my account or making excuses about the
computer), so was ready to close the Advanta account.
When I called to close the account, the "customer service" rep asked why.
After I explained, she replied (verbatim) "So you are closing the account
because we protect you from fraud?"
Their idea of fraud protection was not letting my authorized vendors make
charges to my card. |
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Lora
Lawrenceville, GA 30044
EmailAddress:
loradesignskitchens@yahoo.com
Complaint_against: Advanta Credit Card
Complaint: I got an Advanta card about one year ago. Intro rate about 7%.
A couple of months ago I noticed it had gone up to 17%. This month I looked
at my statement and it's now 33% !!! I have never been late, never past the
due date. I have read several of the complaints here that are similar to
mine. I would like to get a class action lawsuit against this company. I
called Advanta twice about the increased rates, and they just say they had a
rate increase in March that affected everyone, not just me. They will not
lower my rate. The rep says she will check with her super. to see "if they
have any programs available to lower the rate", but then she says, no, there
is none available at this time, that I should call back in about 6 to 9
months. I am afraid I will never get this card paid off. Last month I made
a $100 payment, and they kept $33 for interest. My credit limit is $2500
and I owe about $2100. Please let's do a class action lawsuit against this
compan!
y if anyone knows how. |
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Jennifer
Los Angeles
Complaint_against: Advanta
Complaint: Fraudulent charges keep posting on the account and they refuse to
adjust the account on the APR for purchases. Their customer service reps
are rude. It takes forever to get through and when you finally do, the
incompetent reps will try to persuade you that you're looking at the wrong
part of the statement when it clearly states the specific APRs associated
with its respective transaction. Advanta sucks! |
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M. Smithson
Complaint_against: Advanta
Complaint: Recently found out that I was being charged an annual fee for
Advanta's reward program when the same program is now offered with no fee.
Granted I signed up when a fee was required, but if I hadn't called and
questioned the fee, I would be getting charged the fee forever when it isn't
even required. Advanta should have voluntarily dropped the fee! |
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Buyer B Ware
Complaint_against: Advanta
Complaint:
Don't you guys know that Advanta is a conservative lender?
But only after you become a customer...............
30% interest whether you have a 700 score or not.
30% interest even if you never missed a payment, just don't miss their
notice......... |
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Robert Iannone
Kingfisher Drive
NJ 07748
EmailAddress: kelly.iannone@comcast.net
Complaint_against: Advanta
Complaint:
I called Advanta regarding trying to get a loan for my business. I
specifically explained to the rep for Advanta that I did not want my
personal credit run for this potential loan. I was told that this was not a
problem and the rep took my EIN number (I know that this is true because
when I called to complain about the inquiry, Advanta was unable to look my
application up with my SS# but had to do it with the EIN.). The rep also
said that he needed my name and DOB for the Patriot Act. I reiterated that I
did not want my personal credit run for this. Again I was told this would
not be a problem. A few days later I received an email alert that my
personal credit had an inquiry from Advanta. I called Advanta to find out
why my personal credit was run. I explained the entire situation and advised
that they should listen to the phone call since they recorded it and that
they will see that I did not authorize them to run my credit. The rep that I
spoke to said she would have a supervisor listen to the tape and get back to
me. A couple days later the rep called back and said that a supervisor
had listened to the tape and that I said it was ok. I advised the rep that
"I" would like to hear the tape of my approval. The rep said she would check
with a supervisor and get back to me. I didn't hear anything for a few
days so I decided to call back. I got a supervisor on the phone, who after I
had advised of the whole situation again and she put me on hold, came back
on the phone and advised me that ADvanta would not remove the inquiry and
that they didn't have to let me listen to the tape. I would simply
like Advanta to remove the inquiry from my personal credit as I did not
approve the inquiry. |
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Michael Rowland
EmailAddress: emjayrow@cox.net
Complaint_against: Advanta
Complaint:
They raised my rate from 7.99% (for life as stated in the original
agreement) to 17.99%...
Never late... never anything .They said that they sent me a letter notifying
me of this change ...no letter..I ASKED FOR A COPY OF THIS LETTER...
TWICE.... NO FRIGGN' LETTER Let's file a suit against these
TERRORISTS!!!!!!!!!!!
Mike R |
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Anonymous
Thousand Oaks, CA
Complaint_against: Advanta
Complaint: Signed up for what seemed a great reward card - tiered rewards
based on amount spent, plus 5% on selected dining, travel or gas. Up to 2%
cash back. Guess what, they changed their policy virtually immediately
after sign up. No more bonus 5% (don't think I ever got it). I asked to
see a record of my rewards, they won't even show up. Customer Service
couldn't even pull what my rewards rate was, and it doesn't show anywhere on
the account, or online. I wonder why they wouldn't show it... perhaps
they're hiding and changing policy - STAY AWAY!!! |
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CC
Boca Raton, FL
Complaint_against: Advanta
Complaint:
Ditto to every complaint I've read about Advanta!!!
I just closed my account with Advanta and I'm paying the balance in full.
I've had this credit card for almost 2 years, at a rate of 7.99%. In early
2006 (less than a year ago), one of my payments arrived late. It is now
nearly 12 months later and I found the interest rate on my billing statement
had been accelerated to 19.99%, yet I have been current with Advanta AND
have often paid my balances in full.
I was told the change in interest rate status was due to information
obtained from Equifax. So, I pulled a credit report and my credit is
absolutely perfect. I called Advanta to question this rate increase and they
would not give me a reason, stating that when I signed the credit card
agreement, I accepted their terms.
God help the poor folks who have large balances they are unable to pay off
immediately. This company can create a true hardship for small businesses.
AVOID ADVANTA!!! And spread the word!!!!!!!!!!! |
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Robin R
Marysville, WA 98271
EmailAddress: notsure@clearwire.net
Complaint_against: Advanta Credit cards
Complaint:
Yes today I celebrate the end of an era! I finally had time to open another
credit card account and ditch Advanta. They apparently regularly scamm
people by losing payments, not sending billing statements, or setting due
dates purposely on Friday afternoons of holiday weekends, all of which
happened to me.
Miss a payment with these guys and they will bump up your interest rate for
the forseeable future, mine was at 32%. I waited 2 years while playing their
game and finally today, upon requesting my account be closed, I am worthy of
an 8% rate.
Who knows how deep is their treachery, I shudder to think that these
incorrigible people have my most personal and financial data in their midst.
I forsee a really bad trend with these guys, be on guard. |
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Lance
Pa.
Complaint_against: Advanta Bank Corp.
Complaint: Wow, this is the second website I found that is full of Advanta
complaints. All Advanta customers should get a class action lawsuit against
this bank. And I am not paying off my balance now since I am Paying over 36
% interest. Been with them 8 years. Last four payments I made, I was
wondering why when my statemant comes in it is always the same balance or
higher. Don't pay off your cards from what I read on another site they don't
report you to credit agencies because they issue cards to illegal aliens and
fake businesses. They also rather right off bad debts instead of helping
there card holders pay smaller payments. I don't know how true it is but I
am willing to beleive it. Also they are a publicly owned company ( on the
Nasdaq stock exchange) ADVNA and ADVNB symbols. They are raising our
interest rates to pay the shareholders. This bank is a big big scam. I am
calling them to tell them I am not paying off my balance because of all the
internet complaints I have read. |
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LJC
New Hampshire
Complaint_against: Advanta Bank Corp
Complaint:
I signed up for this card because they sent me a promotion for 2.99 on
balance transfers for life. Been with them a couple of years - - and notice
that the last two bills were higher then usual. Come to discover that they
increased the "2.99% for Life" to a 10.99% rate. WHY? Because they "have a
right to review my credit report at any time and if there have been any
changes, they have the right to change my rates" But did these changes have
ANYTHING to do with my Advanta account??? NO!!! (the changes - by the way
- are that my credit limits have been higher lately due to the start-up of a
new business - - - NOT delinquent in any way... just higher amounts due - -
-) Hardly the action of a company that claims to be consumer friendly. I
closed my account. |
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Anonymous
EmailAddress: partenr@comcast.net
Complaint_against: Advanta
Complaint:
Check this out. I have been using the Advanta Business Card for our business
and paying it off each month. Running up then paying in full $1K -$2K/month,
I pay WAY early because these CC fucks are all crooks and I know it. I guess
Advanta got pissed that they weren't making money on me; I just got a
statement and my APR went from 9.9% to 45.5% NO SHIT!
I also just found out - they HAVE NOT BEEN REPORTING TO THE CREDIT BUREAUS.
I have been charging EVERYTHING every month to this card and paying in full
to build my credit score. The customer service jackass said (after putting
me on hold to get coached) "We reserve the right to report to the credit
bureaus." I bet they would have reported if I was late! Fuckin' bastards.
Why is this legal? I wish sooo much there was an attorney brave enough to
coordinate a class action against these people. |
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ImagiNet Computers
Bristol, CT 06010
EmailAddress: andy@imaginetpc,com
Complaint_against: Advanta Bank
Complaint:
DO not do any business with Advanta! I have been a loyal credit card member
for years and always paid my monthly balances in full each month. I never
carried a balance! NO INTEREST OR FEES - Ever! In July 2007 I went to pay
my bill on-line... THEIR WEB SITE WAS DOWN!!! The credit card was for my
business and with a tight schedule I always paid via their web for the ease
and convenience. The bill was due that day, I could not make the payment,
and did not have the time to call them or try later that day or maybe the
next day. I wanted to make the payment now and could not because someone at
Advanta botched a web update.
The Advanta Story from their site: "At Advanta, our focus is on small
businesses, and no one knows the needs of small business like we do. Started
in 1951 with $30 in seed money in founder Jack Alter's spare bedroom,
Advanta has grown into one of the nation's largest providers (through
Advanta Bank Corp.) of business credit cards to small businesses, without
forgetting what it is like to be a small or start-up business." OK, Yeah
right! Don't bend over anytime soon because it's 2007 and you will pay for
that seed and growing out of your ass!
When I called (now after the due date) the customer service representative
told me he was aware of the problem and told me I could make a payment today
over the phone and I did in full as always. I asked him (more than once) if
I would be charged for the phone payment and a late fee and he assured me
that our conversation would be documented and that I should not have a
problem. OK
Well, I received my next statement and I had a charge for $12.00 for a phone
payment service fee and a $39.00 late fee. I figured no problem, I would
call Advanta and they would see the notes from my last call and credit me
for their error. WEB SITE DOWN! I was told that they have credited me for
a late fee in the past and they can not and will not waive the late fee but
will remove the phone payment fee. Yippee, I wanted to jump for joy but
thought the seed I mentioned earlier might fall out and it would smell like
the BULL SHIT that Advanta has grown to be! Bogus Fees and Charges for
their web outage and forget me the small business customer "as their founder
focused on?". Advanta would rather focus on charging you fees for their
loss in interest and/or loose you as a customer. The Advanta Story - SCAM
YOU OUT OF YOUR MONEY! Advanta Customer service? NO, IT DOES NOT EXIST! No
such department. |
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Juan
Brooklyn, NY
Complaint_against: Advanta small business credit card sucks!!!
Complaint: Increase my interest rate to 28.99% because of a 1 day late
payment, 12 months later and still would not lower my rate. I cancelled it
and would never deal with them again!!!! |
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Cindy
Complaint_against: Advanta
Complaint: Beware-- Advanta credit cards for small businesses may seem to
have a great interest rate, but last month they found a way to calculate an
Average Daily Balance that was more than 20% higher than my actual balance
on any one day. I've used credit cards for over 20 years, have a great
credit rating, and have never seen that trick before. Their customer
service department just sent me a form letter about how the daily balance
(not the average daily balance) was calculated that had no clear relevance
to my question. |
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Noelle
NY, NY
Complaint_against: Advanta Card
Complaint:
Very scam-oriented company. Raised my interest rate to nearly 30% from 1
late charge and won't reduce it, like all the other posters stated, etc.
Never except any problem as their own fault.I called to get a 10-day payoff
amount. When I went to pay my card off (because I realised how money hungry
they are) the transaction was faulty because of misinformation on their
website. And, they didn't let me know until 10 days later that they had
rejected my payment (via those late and unreliable -this is on purpose-
email notifications), now they want interest fees, late fees, etc. Cannot
WAIT to get rid of them. Voted #1 I have heard. I'm sure they scam their way
onto these polls too.DO NOT SIGN UP FOR THIS CARD. You will not get a
respecting company you want to do business with, you will get a loan shark. |
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warren deyoe
EmailAddress:
overhill92000@yahoo.com
Complaint_against: Advanta
Complaint:
This is without doubt the worst of the bunch, I had a line of credit with a
reasonable rate of interest, after less than 6 months they suddenly raised
the ratr by 10% I called and they offered no reasons for the action and
would not adjust the rate so I informed them I would be leaving them. I used
my funds to pay off 10K and had a balance of
4K which I pay off at 1K a month, this seemed to set off even more,now my
interest rate increased to 28% to 30%. This will be my final months payment
9/28. I think that banks and credit card co have defrauded the american
public and should be put out of business, they are not legitimate and will
use every means of disception they can to bring in added revenue. |
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Mike
San Francisco, CA
EmailAddress: necroticdr.phil@yahoo.com
Complaint_against: Advanta
Complaint:
ADVANTA SUCKS! They are the worst Credit Card Company. Please do not be
allured into their promotional offers. It all sounds so good but they can
not back it up and their customer service is horrible.
Here is my story:
I opened an Advanta account at 0% APR for balance transfers for 15 months. I
took out the maximum I could and was making the minimum payment each month.
Well one particular month I logged onto the website like normal to pay my
bill except for the website was down and would not let me pay. I tried
logging on a few days later but the website was still down. I called Advanta
trying to make a payment but they only work 8am-5pm and after 5pm all you
get are worthless machines. The purpose of online banking is to take care of
your account after business hours, right? (Online banking with Advanta is
severely handicapped) Finally on a Saturday I was able to login and make my
payment but my payment would not go through until the next business day and
by that time the payment was one day late!
One day late meant that I was dropped from all their promotional offers, I
was charged a late fee and an I was charged a finance charge. I called them
on two different occasions to have them re-instate me in my promotional and
to refund the fees. Both times they said they would make a claim and get
back to me. They NEVER got back to me! I called a third time to find out the
status of my request. By this time another payment period had passed and
another finance charge was added to the bunch. I was told by one Enrique
Meadows at 18007057255 Ext 7407 that my claims had been denied and that I
was responsible for all charges. He said they tried to contact me on one
occasion, but apparently they don't know how to leave a voice mail. He was
very rude and forceful and he enjoyed his ounce of power while he paraded
around calling himself an "Account Manager," when he really was pitiful
excuse of a human working a dead-end minimum wage job to support his 3
illegitimate children.
The way it ended was that Advanta refused to re-instate me to my promotional
offer even though it was their fault that I lost it. And Advanta would not
refund my finance charges, even though they left me in limbo for two months
while they decided to deny my claim but just not tell me about it. I decided
rather than deal with minimum wage high school dropouts which Advanta hires
as customer service representatives that I would cancel my accounts with
them and that I would let the world know what a dishonest, disrespectful,
arrogant, sorry excuse for a company Advanta really is.
THE MORAL OF THE STORY IS DON'T DO BUSINESS WITH ADVANTA, UNLESS YOU ENJOY
GETTING ASS RAPED! |
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Roxanne
USA
Complaint_against: Advanta Bank Corp
Complaint:
Silly Americans. Don't you understand? It's not the fault of Advanta Bank
Corp. That is just the nature of the business. Usury (the practice of
charging interest on loans) is evil just like drugs and prostitution. Credit
card companies (especially ones like Advanta) are businesses based on an
evil profession and just like prostitution you can get burned by the side
effects of doing business with the Devil. With prostitution, you risk
getting venereal disease and with Advanta you risk losing a lot of hard
earned money or even financial ruin.
Here is what wise men have written on the subject of Charging Interest
(Usury)
Plato (Laws, v. 742) and Aristotle (Politics, I, x,xi) considered interest
as contrary to the nature of things; Aristophanes expressed his disapproval
of it, in the "Clouds" (1283 sqq.); Cato condemned it (see Cicero, "De
officiis, II, xxv), comparing it to homicide, as also did Seneca (De
beneficiis, VII, x) and Plutarch in his treatise against incurring debts. So
much for Greek and Roman writers, who, it is true, knew little of economic
science. Aristotle disapproved of the money trader's profit; and the ruinous
rates at which money was lent explain his severity. On the other hand, the
Roman and Greek laws while considering the mutuum, or loan for consumption,
as a contract gratuitous in principle, allowed a clause, stipulating for the
payment of interest, to be added to the bond. The Law of the Twelve Tables
allowed only unciarium fenus, probably one-twelfth of the capital, or 8.33
per cent. A plebiscitum, lex Ganucia, 412 a.u.c. went so far as to forbid
all interest wha!
tever, but, at a later period, the Roman law allowed interest at 1 per cent
monthly, or 12 per cent per annum. Justinian laid down as a general rule
that this maximum should be reduced by half (L. 26, I, c. De usuris, IV,
32). Chaldea allowed interest on loans (cf. Law of Hammurabi, 48 sqq.). No
absolute prohibition can be found in the Old Testament; at most, Exod.,
xxii, 25, and Deut., xxiii, 19, 20, forbid the taking of interest by one Jew
from another.
Therefore, just like a Father might warn his son never to seek the services
of a prostitute because he might get herpes or IV/AIDS, parents should also
warn their children about predatory banks (like Advanta Bank Corp, Payday
Loans, Etc.).
I have to admit that I am one of those silly Americans. I have an Advanta
Business Card. I have been a member since 2001. I have never missed a
payment or have ever been late on my payments. I owe nearly $30,000 and my
interest rate is nearly 33 percent.
I also have many other credit cards. My Bank of America card is at 9 percent
and all the others are below 20 percent. All credit card companies are
dangerous, but Advanta is down right predatory.
All I want to do is pay off my dept, but Advanta is like a chain around my
ankles. It is too late to save me from Advanta, but it makes me feel good to
warn other people.
SO HERE IS MY WARNING:
Stay away from drugs
Stay away from prostitutes
Stay away from Payday Loan Services
Never borrow money from the mafia
And never, ever open an Advanta Business Card no matter how exciting it
might seem so have your business name printed on the front of the card. |
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DD
missouri
Complaint_against: advanta credit card
Complaint: SCREW THEM I DEALT WITH THESE PEOPLE FOR 9 YEARS AND NOTHING EVER
IS THERE FAULT THEY DO NOT WORK WITH YOU ON ANYTHING. I STARTED WITH A LOW
INTEREST RATE AND THEY SCREW ME UP TO A 39.99% RATE. I CANCELLED MY CARD BUT
STILL PAYING ON IT AND MY PAYMENT IS GOING MOSTLY TO INTERST. STAY AWAY FROM
THEM. HOPE WHAT GOES AROUND COMES AROUND. |
|
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Jeff Young
Soddy Daisy, TN 37379
EmailAddress: jeffrey.a.young@us.army.mil
Complaint_against: Advanta
Complaint:
I got a small business card from Advanta with a tasty 7.99% interest rate.
A few months later, Advanta decides to up my interest rate to 13.9% for no
particular reason. Last month, I was out of state and had no access to my
bill. I sent what I thought the payment would be and it was a little
short. As soon as I realized the error (about a week later) I sent the
rest. They increased my interest rate to 30%!!!! I have outstanding
credit. I called to complain and they quickly offered to drop my rate to
22%. I sent them payment in full and cut my card up. Stay away from
Advanta!!
jeff |
|
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screwed by Advanta
Arlington VA
Complaint_against: Advanta business card
Complaint:
I applied for an advanta business card over the internet. I should
have read here first. Anyway, I have 800 plus credit scores.
I got a letter stating that equifax said I had a judgement against me
on my cr! You don't have 800 credit and a judgement!
I don't have a judgement, never have! I called got the run around from
the operator. This is one f------up company. They fabricate
excuses so they don't have to give credit. I have heard that they are
in poor financial condition so they don't have money to lend!
How funny is that, just say we don't have any money! I will go
somewhere else! Thank you Advanta for all of your BS. Close your
doors and stop advertising if you can't deliver! |
|
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Anonymous
Vandergrift, PA
Complaint_against: Advanta
Complaint: This company has repeatedly raise my interest rate claiming that
my payments are late. I am making 2 payments per month and have been for
several months. I have NEVER made a late payment. All of my other credit
cards are less than 10% while Advanta has over the past year taken my rate
from 9.9 up to over 35% without just cause. Calling them results in an
explanation of their "billing cycle" and since payments are made too far in
advance, they credit them against the previous month. This in turn makes the
next payment appear late. Utterly ridiculous. I don NOT recommend this card
to ANYONE. My credit score is over 700 and has been over 670 for the past 5
years. If they will do this to me, they'll do it to anyone and everyone.
This company should be sued! |
|
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Jennifer
Cleveland, Ohio
Complaint_against: Advanta Bank Corp
Complaint:
I applied for an Advanta small business card in February 2007. I was
approved and received the 0% for 16 months rate on balance transfers. I
transferred about $7000 to the card. From the beginning this card was
trouble. Every month the due date would change- some months it was the
10th, other months the 14th, others the 15th, and then in August it was due
on the 9th. Online payments would not post until several days after making
the online payment and, until I realized I had to specifically sign up for
e-mail notifications, there was no notification telling me that the online
payment had actually gone through.
I made all of my payments on time until August when they said I was late
making a payment. I had gone online to pay the bill (they acknowledged that
their records showed that I was online in early August shortly before the
bill was due) and I thought the payment had gone through. They insisted
that it had not. I pointed out that even their records showed that I was on
their website and I pointed out that it would be odd for me to go online
when a bill was due and NOT pay it. They simply insisted I had not made the
payment and they refused to credit back the $87 in interest and fees. I
spoke to two different representatives and a manager, but none of them would
agree to remove the fees. I then asked the customer service representative
if paying this bill late had caused me to lose my promotional 0% interest
rate. He assured me that it had not. He said I would still receive the 0%
interest until June 2008. I even talked to another customer service
representative late!
r and he also assured me that the 0% interest rate was still in effect until
June 2008.
Last month I paid the minimum payment due well before the due date and then,
on the due date, I paid off the balance in full. I received a bill this
month for about $39 in Finance Charges! I called to ask what was going on
and I was told that my promotional offer had ended in August since that
payment posted late so I was now being charged interest every month! The
"Finance Charge" was actually interest. I told the customer service
representative how puzzled I was by that since I had asked in August if the
promotional offer had ended because of the late payment and I had been
assured (TWICE) that it had not. She apologized and said her manager had
done a "courtesy adjustment" and took away the finance charge so I now have
a %0 balance. While I appreciate that, I don't understand why they couldn't
have been helpful in August when my online payment did not go through. I
also do not understand why they lied to me and told me clearly that my 0%
interest rate was still in !
effect until June 2008. I then told her I'd like to close the account. She
asked why! I guess they have to ask, but she hardly gave me time to answer
because I think she knew I had every right to be thoroughly pissed off at
them.
Note- they never sent me a letter or e-mail or any other notification that
my promotional offer had ended and I was now paying interest. Nowhere on the
online statement or account details did it say I was now paying interest.
When I called to ask, they assured me that I would not pay interest until
June 2008 when the promo offer ended. This was very sneaky and, I think,
unethical on their part.
I have other credit cards and I have never encountered such poor customer
service and unethical business practices as I suffered with Advanta. I
have, on rare occasions, paid other credit cards a day or so late or had
trouble with online payments not processing properly. I have never had a
problem getting those issues resolved or having finance charges removed.
Advanta, on the other hand, was completely inflexible and basically accused
me of lying about making the payment online. Use Citibank, Chase, or
American Express, but NEVER get a credit card from Advanta. I don't care
how good the deal looks- it won't be a good deal in the long run. |
|
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Carol Lynn
Tampa
Complaint_against: ADVANTA - Bad Credit Card
Complaint: Advanta claimed to have sent me a letter raising my rate to
30.24%. I never received the letter; I have not been late. When I called,
they had a lame excuse that my other cards had raised their rate -- a
blatant lie. In fact one had lowered my rate. ADVANTA = RIPOFF Be
forewarned small business owner. Borrow from a loan shark- ADVANTA is a
LOAN SHARK - legally. |
|
| 49 |
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ron peyton
san diego CA 92116
EmailAddress:
ronaldo@playagallery.com
Complaint_against: advanta small business card
Complaint:
Ongoing nightmare!! I applied, recieved, and decided to never use my
advanta card. Courtesy checks had been used in Salt Lake City(same
city as Advanta offices),fraudulently. I've signed papers,talked to
numerous people on the phone,they all tell me "its been taken care of ",but
I Cannot get my balance back to zero! HOURS OF MY TIME WAISTED, I
NEVER ACTIVATED THIS CARD! this is a nightmare! Do not apply! |
|
| 50 |
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|
| |
Cindy
Complaint_against: Advanta
Complaint: Beware-- Advanta credit cards for small businesses may seem to
have a great interest rate, but last month they found a way to calculate an
Average Daily Balance that was more than 20% higher than my actual balance
on any one day. I've used credit cards for over 20 years, have a great
credit rating, and have never seen that trick before. Their customer
service department just sent me a form letter about how the daily balance
(not the average daily balance) was calculated that had no clear relevance
to my question. |
|
| 51 |
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|
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Noelle
Y, NY
mplaint_against: Advanta Card
Complaint:
Very scam-oriented company. Raised my interest rate to nearly 30% from 1
late charge and won't reduce it, like all the other posters stated, etc.
Never except any problem as their own fault.
I called to get a 10-day payoff amount. When I went to pay my card off
(because I realised how money hungry they are) the transaction was faulty
because of misinformation on their website. And, they didn't let me know
until 10 days later that they had rejected my payment (via those late and
unreliable -this is on purpose- email notifications), now they want interest
fees, late fees, etc. Cannot WAIT to get rid of them. Voted #1 I have heard.
I'm sure they scam their way onto these polls too.
DO NOT SIGN UP FOR THIS CARD. You will not get a respecting company you want
to do business with, you will get a loan shark. |
|
| 52 |
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|
| |
warren deyoe
EmailAddress:
overhill92000@yahoo.com
Complaint_against: Advanta
Complaint:
This is without doubt the worst of the bunch, I had a line of credit with a
reasonable rate of interest, after less than 6 months they suddenly raised
the ratr by 10% I called and they offered no reasons for the action and
would not adjust the rate so I informed them I would be leaving them. I used
my funds to pay off 10K and had a balance of
4K which I pay off at 1K a month, this seemed to set off even more,now my
interest rate increased to 28% to 30%. This will be my final months payment
9/28. I think that banks and credit card co have defrauded the american
public and should be put out of business, they are not legitimate and will
use every means of disception they can to bring in added revenue. |
|
| 53 |
 |
|
| |
Bill Katz
Palo Alto, CA 94304
EmailAddress: billkatz@gmail.com
Complaint_against: Advanta Card
Complaint:
We signed up for a 7.99% Advanta business credit card. Within a few months
of taking out a $25k cash advance at that rate, we were notified of an
account modification that, in the words of a customer service rep, was "a
slight change to our lending guidelines since your account was
established." That slight change was a massive increase from 7.99% to
18.99%.
The letter was dated Feb 29, 2008 (date of letter, not receipt) and the new
rate was effective March 20, 2008. The March 20 change was conveniently 5
days before the end of the billing cycle so that Advanta could take
advantage of the billing clause that "any change in APR becomes effective as
of the first day in the billing cycle..."
Note that this increase in interest was NOT tied to any late payment. This
was verified by a customer service rep.
After receiving the letter, I scraped up enough money and paid the balance
in full (with an additional $200 paid by a merchant rebate) two days before
the March 20, 2008 change. But because I did not send a signed written
notice that I rejected the modified account terms, Advanta billed me finance
charges for the previous month on the cash balance.
I am so incensed by the massive escalation of interest, the short notice and
retroactive finance charges. Obviously predatory practices. I formally
told them I would be contesting the $79 left on my balance and to close my
account.
We can only imagine how many people they rip off this way. It seems clear
to us, they've automated this way of doing business to fleece people who
don't rapidly respond to their unethical business practices.
In an e-mail, the customer service rep wrote that the change occured because
"Advanta reviews lending guidelines on a regular basis to ensure that they
are in line with industry standards and the changing economy." Except they
are still advertising the 7.99% rate on their website and mailings. Who do
they think they're kidding.
Other ways they fleece customers: "Cash Back Rewards" that aren't credited
to your account but sent as cutout checks in sheets of paper behind regular
account statements. They realize people, particular ones with online
accounts and software, won't open or even notice the checks. So these "void
within 90 days" checks will go unused. More profit for Advanta! The
envelopes containing these checks won't have any unusual markings and just
says "Statement Enclosed." But envelopes that have cash advance checks and
other ways to get you in debt have "Inside: Important Information About Your
Account" on the envelope. Do you see a pattern here? |
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DDRUMMER
NE, AZ
Complaint_against: Advanta Business Cards
Complaint: We opened an Advanta Business Mastercard in 2006 with as 7.99%
APR. Used the card as necessary rather than tapping our line of credit with
our bank which has a 9.99% APR. In 2007 and without cause they raised their
APR to 12.99%. I opened my statement on March 27th in preparation of making
an online payment as of March 20, 2008 billing cycle the interest was raised
to 23.99% without notice.I sent a message through their email system
complaining about the rate increase. Received a trite response saying that I
was notified by mail prior to the increase. On March 29, 2008 said letter
arrived saying that I had until March 20 to close my Advanta Account of be
subject to the new APR! After doing some online research I found that this
is an apparent ongoing scam perpetrated by Advanta. They lure small
businesses with low interest and APRs then when the balance reaches a
certain point they increase the interest rates with the explanation: "Advanta
reviews lending guidelin!es on a regular basis to ensure that they are in
line with industry standards and the changing economy." I have always made
my payment on time. I have never missed a payment. My FICO was 728 when I
opened the account but dropped to 698 with the addition of the high credit
limit Advanta card. I was seriously injured last week. I planned to make my
payment on the 14th but now I am going to take advantage of the Credit Saver
benefits that I have been paying even though I asked that it be discontinued
on 4 separate occasions. My physician says that I will not be able to work
for at least a month. That should be sufficient time for my bank to issue a
cashier's check to Advanta. |
|
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Cheryl
Illinois
EmailAddress: ipf@mtco.com
Complaint_against: ADVANTA CREDIT CARD
Complaint:
Rates went from 7.9% fixed to 16.99% on statement. NEVER late and always
paid more than minimum amount. Called today and asked ADVANTA for the
reason. States reasons are propriatary. They said they sent out a letter in
December about the change. We never did get it! They said it was still on my
statement. If anyone would like to see the email
I rec'd from advanta on my question, I will email it to you. Also, aid
that I felt a consumer should have a right to know otherwise how can it be
disputed? They informed me they did have the right to do this and he will
send me a copy of section 12 under the amendment of terms. Must pay
attention to those numbers at the bottom of the their statement because they
did change from 7.9 to to 16.99 from Dec. to Jan. Our mistake. I asked for
them to please put a large, distinquishable notice on all future statements
for customers so it is easily noticable. Sadly, the opt out time is over.
Let me know if anyone else would like to pursue some other options in
dealing with this company. I am very upset about this. I will be writing
multiple letters on this to the proper authorities/law makers. I told
them how credit cards are affecting people not just finanically but
emotionally and physically. I was in tears. Then at the end of it the one
supervisor ironically told me to "have a good day." |
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| 56 |
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annoymousSOCAL
Complaint_against: Advanta Business
Complaint:
Went from 1.9% borrowing over 10 grand we were late on payment by 3
days so they went from 1.9%APR to 29.99% freaking ridiculous at least
couldve gave me a call? seriously this company is ripping so many people
off its awful. the feds should research into them to stop there horrible
service. |
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| 57 |
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Scott
Montana
Complaint_against: Advanta
Complaint: Avanta has got to be one of the worst credit card companys out
there. We had been making on-time payments for 3 years and without any
notice at all, they raised our rate from 7.99% to 25.99%. When I called the
service reps, they said they could "help me" through several options. They
could lower it to 14.99% or they could set it back to 7.99% and cancel the
account. We have great credit and have had no bad credit history of any
sort. What a bunch of jerks. Whoever is on the board of Advanta should be
kicked in the teeth for their ridiculous behavior. Take this advice. Do
not get Advanta! Do not go to advanta's website, do not use Advanta. They
suck. Alright, I've got my ranting out. But surely there are going to be
more lemmings who get an Advanta card and get the royal ass kicking from
this company. |
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| 58 |
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Marlene Williams
Fayetteville NC 28312
EmailAddress: Marlene@myfam.com
Complaint_against: Advanta
Complaint:
I was given a 2.99 promotion for the life of the loan if I made a balance
transfer. I paid almost double my payment. My payments are not due until the
12th of the month. But I send my payment out on the 26th of the previous
month, and my bank mails it out automatically every month. That's more than
2 full weeks for them to get my payment. So for the month of March in 2007,
I was outraged to see a late payment fee. I called the company the same day
asking why they took over two weeks to post my check. The person on the
phone apologized and said that I would be refunded my late payment fee's. So
I think that everything is okay, until I get my next statement, which has
gone from 2.99% to 11.99%. I called the company and they said that it would
be taken care of. I get my next statement and it has not been fixed. So I
call again, and they tell me that I need to get a statement from my bank
stating when they sent it out and fax it to them . So that's just what I
did. They said th!
ey never received it. So I sent it again. I get a letter from them denying
my request for reimbursement and my 2.99% reinstate. When I call back I talk
to the manager's manager, who tells me that if I get my bank to say in
writing that it was their mistake that they would reinstate my 2.99 interest
rate. So I argued that it was not the banks fault but theirs for posting it
late. I reminded them that the check was mailed on the 26th of Feb., and was
not cashed until the 13th of March. One day after my payment was due. They
told me that I would have to speak to the people that made the final
decision on my case. When I talked to these people, they said that they had
made their decision and that it was final. I moved my money to another
company but lost about 1500.00 in interest payments. And I'm still losing
because I now have an interest rate of 4.99% and 7.99%. I have excellent
credit so I won't have to pay high interest rates. But it doesn't seem to
matter.
I want to sue but I don't know who I need to go through. |
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| 59 |
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Sheryl
Marseilles, Illinois 61341
EmailAddress: ipf@mtco.com
Complaint_against: Advanta Credit Card
Complaint:
Never late and always paid over minimum each month! Advanta raised my rates
from "7.9% fixed thereafter" as advertised on brochure to 16.99%! States
they sent out notice in mail in Dec. Never rec'd one. Called Advanta and
they stated cannot give reason for increase and this was based on
information that is "propriatary?" I call it ILLEGAL. Was advised to read
the fine print under the terms and conditions of the agreement where they
can raise their rates at any time for any reason. PLEASE BEWARE OF THIS
COMPANY! They will not even give you the courtesy of a reason for what they
did, instead they will just do it. To Advanta, I'm not done with you
yet. Next, a complaint to the Attorney General, my local Representative and
the FTC for false and misleading advertising to consumers. Never was late
and always paid well over minimum payment and look what still happened.
BEWARE! Don't let them get away with this. Write letters and be active and
vocal with our lawmakers on this. Let me know if there is anyone else or
other regulating body that I can write to please. Thanks. |
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| 60 |
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Jean
Medford, NJ 08055
Complaint_against: Advanta
Complaint:
I started out with 3.9% on a balance transfer. I made all of my payments on
time! After a few months I noticed that it was at 29.99%. When I called
they said that 3 of my payments had been late and once that happens this is
the rate. I was told that my payments had been 2 days late. I know they
were sent in plenty of time, so what is to stop them from keeping the
payments a little longer before depositing them? I paid my balance off IN
FULL way before the date due. I get a new statement with a finance charge
of $48.96. When I called again, they said that was finance charges due.
That they start to charge them before the next bill is even paid and that if
I paid my balance off in full EVERY month they would not charge them as a
courtesy. But, since I did not always pay in full they wouldn't do anything
about this charge.
When you see a balance due by a certain date, don't you think that if you
pay it in full by that date there aren't any other charges? This card is
basically a scam and they will find any way they can to get your % higher,
and nickel and dime you our of as much as they can.
STAY AWAY FROM THIS CARD!!! |
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| 61 |
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| Kathleen Kerwin |
| Reno, NV 89523 |
| Complaint_against: Advanta Bank Corp - Credit
Card fraud |
Complaint: I applied for a credit card from Advanta with a
zero interest rate for 12 months. Dec 2007 I paid my bill in full
and on time. Jan 2008 I received a notice from Advanta that $90 was
overdue. I contacted customer representatives who refused to
acknowledge that the payment had been made. The overdue charge
triggered late fees and increased my interest rate which is
currently 29.99% In Feb 2008 I provided my bank records of payment
made to Advanta. They answered my letter with nonsense and never
acknowledged my bank records showing the payments were paid in full
and on time. It was apparent they had no intention of addressing the
issue of my bank records because then they would have had to
acknowledge that the payments were in fact paid on time. It was very
apparent to me that Advanta customer service representatives were
not incompetent but were actively engaged in the illegal conduct of
the company, that is manufacturing late fees to increase interest
rates. I contacted the FTC (Fair Credit Billing Act), FDIC
(Regulation Z), BBB, and locally the Nevada Attorney General's
office. The FDIC added my complaint to the list of issues to be
reviewed during their next audit of Advanta. The Utah BBB added my
complaint to their list of 228 complaints against this company. I am
in the process of writing a Federal Complaint against Advanta Bank
Corp which will be posted online late May or early June 2008.
Kathleen Kerwin |
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| 62 |
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| Myke |
Pennsylvania
Complaint_against: Advanta Platinum Plus Business Card
Complaint: I opened my account over two years ago
with a 6.99% rate. Late last year they raised the rate to 16.99%.
Then i open this months statment & see they've raised it again to
34.99%!!!!! My credit score is 760 & had not made any purchases that
would make my interest rate rise.All my bills are paid on time & I
usually pay double the min amount due. When i contacted the company,
they claimed it was to adjust for the economy....what a crock !!! I
should say...what a bunch of CROOKS. Fortunaltly i have the cash to
pay it in full & tell them where they can put my next statment. |
|
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| 63 |
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| Dave Morton |
| Complaint_against: Advanta |
| Complaint: I that all these other folks pretty
much exemplifies the tactics of Advanta. A very unpleasant
experience with this Advanta Co. It is hard to believe with what
they get away with! |
|
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| 64 |
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| L Pittman |
Alexandria, VA 22306
moxiesocks@yahoo.com
Complaint_against: AdvantaComplaint: DO NOT
GET THIS CARD! When I started my small business, I need some kind of
credit for initial purchases. I did some research, and thought the
research I did was credible.. a website for small business owners
that touted Advanta as being a good card for small business owners.
I could have gotten a line of credit at my bank (and should have!),
but the bank's rate was higher so I went with Advanta at 7.99%. The
first year and a half was great. I paid my bills on time every time.
I never went over my limit. I thought if I paid on time and followed
all the rules (and even most often paid ! way more than that minimum
payment) I would be able to keep that rate. I was so wrong! In
January of this year, they jumped the rate to 16.99%. When asked
why, they said because they "reevaluated" my credit risk and based
on that raised my rates. Ok, my credit is very good! I just checked
it last week, as I regularly check my credit to make sure it is
correct! My credit is probably even a higher score than when I got
the card from Advanta originally as none of my other cards have a
balance and closed an account on another after paying it off. In
May, they raised my rate AGAIN to 34.99%! What in the hell happened
between January and May of the same year? NOTHING! They use bogus
reasons to raise your credit rate, and if you call them on it, they
fall back on the "your agreements states we can do this at any time
for any reason." So they WILL do it.. eventually, and BECAUSE THEY
CAN. They are scam artists, like theives who lie in wait.. lulling
the customer into a sense of s! ecurity that they are good guys..
and then they will raise your rates to those of a loan shark.
|
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| 65 |
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| L.McBride |
90277
cubuffalo91@yahoo.com
Complaint_against: Advanta Credit Fraud Company
Complaint: Well, I guess I am going to sound like a
broken record here since my story has already been posted about 100
times on this site (and others, I'm sure), but these guys are an
ABSOLUTE FRAUD and A SCAM! Like everyone else, I was attracted to
the low 7.99% APR for my business card. Then, unexplicably it went
to 16.74%. Now I opened my May statement and IT HAS MORE THAN
DOUBLED to 34.99%!! OUTRAGEOUS!! I have never had EVEN ONE late
payment to this or any other credit card company, and my credit
score is over 780!! I called them and the rep said I could "opt out"
of the high! er rate by faxing a letter saying I don't accept this
new rate. I followed his instructions, but judging by all of the
other posts here, somehow I don't think it is going to be that easy.
We'll see. In the meantime, I cut up my card and applied for a new
card from Discover to transfer the balance. I will not give these
despicable crooks even one more penny of my business!! To do this to
responsible, hard working customers who always pay on time is just
pathetic, especially in these financial times! How do these guys get
away with this ABSOLUTE ROBBERY?? I will be filing complaints with
the California AG, the FTC and anyone else who can stop these
monsters from VISCIOUSLY SCREWING PEOPLE!! |
|
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| 66 |
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|
bill g |
|
hanove ma. 02339
spectraelectric@aol.com
complaint_against: advanta
complaint: these people are rude
before you think about getting there card ( beware) they will and do
raise your rate up to 33 % when you open at 7.99 as they did to me .
these asses told me my credit changed and my rate went from 7.99 to
23.00 for no reason my credit is and always been perfect they
could.nt even tell how it changed aftr and got my bill to 17,000
them it went up im paying it off in full thank god i can but im sure
most cant so buyer beware of cards let this low rate its a scam
come/on do yourself a a good deed and go somewhere else bill g in
ma.. |
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| 67 |
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| Anonymous |
NY
Complaint_against: Advanta Bank Corp.
Complaint: Excellent credit and timely payments are spurned by
Advanta - They will nail you after years of a trouble-free credit
relationship. After 2 1/2 years at 7.99% during which they profited
from interest on a moderate balance, well below the credit line,
they "notify" you on line 60 of 100+ line notice, printed in 5pt
type on the tear-off sheet with some convenience checks, that the
rate on the entire balance will adjust based on an "index" rate of
over 16%. "Adjust to what?" you might ask. The amount is not even
stated but a phone call leads to the answer of 23%. You've got 9
business days to close the account ! in writing (including transit
time in the mail). If you were so irresponsible to be on vacation
when this arrived, or so ambitious as to be away on business, too
bad - they've got you for the 23%. Contact your legislators and let
them know that their positions depend on them protecting people from
this kind of predation. |
|
|
| 68 |
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| Anonymous |
Rhode Island
Complaint_against: AdvantaComplaint: May
2008. This company is a rip-off. Gave me a business card with
$22,000 limit and 7.99% interest, which I used for about 2 years,
then last month they increased interest rate to 24.99%! Balance was
never over limit (way under as a matter of fact), never had a late
payment, and always paid more than minimum. When I called, they said
a notice had been sent about increasing the interest rate and that
it was increased due to a review of my credit file. They refused to
disclose what exactly the negative info was - I'm sure because it's
a bull**** line anyway....my credit is excellent. Well I've just
paid off the ! balance in full today and will close this account.
THIS COMPANY SCAMS ITS CUSTOMERS. |
|
|
| 69 |
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| RJR |
San Luis Obispo, CA
Complaint_against: Advanta Bank Corp.
Complaint: A recent increase from 16% to 34.99%, a nearly usurious
rate. To see that APR on a statement is a shock, particularly with
A-1 credit history, no late payments ever, etc etc. I asked the CS
rep on the phone the reason for the increase? "The company just
decided to increase its fees." If you received the Advanta letter of
April 15, 2008, (nice timing...), you must respond in writing by
June 5, reject the increase and close the account. However you must
pay off the balance and maintain minimum payments until paid off at
the old APR. Send your rejection letter to Advanta Bank Corp.
Include the account number, a statment that you are the authorized
signer for the account, a statement that you reject the "offer" and
to close the account. I would also require them to report the
account as "CLOSED BY CONSUMER" to any credit agencies to whom they
contribute information. Hopefully, corporate behavior like this will
get whacked. |
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|
| 70 |
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| Anonymous |
boston, ma
Complaint_against: advanta cardComplaint:
Advanta card company is a loan shark that pray on people. They are
purely evil, looters who steal in the light of day and have no sense
of ethics what so ever. Stay away from these thieves!! WATCH you
backs. |
|
|
| 71 |
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| ron s |
san jose ca
bayrent@aol.com
Complaint_against: ADVANTA CARDComplaint:
www4.fdic.gov/STARSMAIL/index.asp HEY ALL HERE IS THE WEB SITE TO
FILE COMPLAINT AGAINST THE FKN RIPOFF ADVANTA CARD THEY HAVE A "ADVANTA"
SPEICIALIST ON DUTY TO HELP THOSE WHO HAVE BEEN RIPPOFF BY THIS
SHITTY COMPANY PLEASE EMAIL ME IF YOU HAVE ANY QUESTIONS AND LETS
HOPE WE CAN SAVE MORE SOULS FROM THE FKN RIPOFF ADVANTA CARD RON S
THE ADVANTA CARD IS NOTHING BUT A FKN SCAM THE HAD MY RATE AT 8.9
FOR ABOUT 7 MOS AND THEN ONE DAY I LOOK AT MY STATEMENT THE RATE
JUMPED TO 19.9%.I CALL THE AHOLES AND SPOKE TO THIS AHOLE NAMED CORY
WHO SAID HE "UNDERSTOOD" MY FUSTRATION (SOME THING THE TEACH THEM IN
BULLSHIT SCHOOL) BUT COULD NOT DO ANYTHING ABOUT IT .I CHECKED MY
OWN CREDIT REPORT AND NOTHING HAD CHANGED BUT FOR SOME BULLSHIT
REASON THEY SOUGHT TO RAISE IT TO 19.9 THE ARE ALL LYING ASSHOLES AT
THE COMPANY AND I HOP THIS EMAIL KEEPS REASONABLE PEOPLE FROM
GETTING SUCKED IN TO THEIR BULLSHIT.I AM SO FKN PISSED I CAN HARDLY
TYPE SO IF THERE ARE SPELLING MISTAKES WELL RON S |
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| 72 |
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|
| |
| Anonymous |
|
| Complaint_against: Advanta
Complaint: Apparently, one of the few agencies that
has oversight re Advanta is the FDIC. Because Advanta issues
"business cards" there are virtually no laws governing Advanta.
However, Advanta is subject to "practice" audit by the FDIC. The
more complaints FDIC receives the more questions asked at audit. As
well, these FDIC complaint files are being used by the Banking
Commitee. FAX a written complaint detailing your circumstances re
Advanta to FDIC |
|
|
| 73 |
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|
| |
| Anonymous |
|
| Complaint_against: Advanta Card
Complaint: RUDE, ARROGANT we don't give a f--k
attitude RIP-OFF credit card Bank THAT STATES OPENLY WE DON'T HAVE
TO TELL YOU WHY WE JACKED YOUR RATE FROM 9.99 TO 34.99% WHILE
STATING AT THE SAME TIME YOUR PAYMENT HISTORY IS FLAWLESS. They
solicited me for months begging me to accept one of their business
cards. Have a FLAWLESS credit history across the board from the 3
major reporting agencies for as long as they report (10 year
history), a credit score in the stratosphere, 8% FIXED interest
rates on most of my cards and sufficient credit card limit's
elsewhere to buy a home using Visa/MasterCard. Must agree, from the
previous postings I got suckered too by these scum bags. For those
more pro-active suggest you google Banking Committee and let him
know your experience with Advanta. |
|
|
| 74 |
 |
|
| |
| Karen - Save The Orphaned Pets |
| Complaint_against: Advanta Corporation
Complaint: I have a small non-profit animal welfare
organization. I chose the Advanta card because we needed
accessability to funds for emergency veterinary services for the
animals in our care. Advanta had a great offer of 0% for the first
year.....unless you were late with a payment. No problem or so I
thought. They do not have the modern niceities such as timely
billing NOR do they have automatic bill payment. You can make
payments online (I mean after all it IS 2008) but they do not do
reminders, they do not send bills out in a timely fashion and if you
are like me...having a job, running a non-pro! fit organization and
a household....well they will just bank on the fact that you will be
day late somewhere along the line and they refuse to make it easy
for you to avoid being late.....how else could they possibly justify
hiking your rate to 34.5%??? When I called to dispute, the customer
service rep simply told me..."everyone's rate has increased &
there's nothing I can do" well I don't care about them....I'm
running a non-profit business for God sake!! I cancelled the
account. Let the buyer beware....if you get lured into a card with
Advanta for your small business, you will be out of business in no
time flat. |
|
|
| 75 |
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| |
| Denise Andrews |
Cleveland Ohio 44144
sheardesign@rockisland.com
Complaint_against: Advanta Credit Card.
Complaint: For ablsolutely no reason Advanta Credit Card changed all
of my agreed % rate of 0 % for balance transfers for 1 yr and 7%
after that and for all purchases and turned to charging me 29% for
no reason.My loan is a 6000 loan so that is subastancial amount of
money. They said they could not tell me why and said they sent me
two letters that stated that they would change my credit if I did
not reply. I save everything and read it and they never sent me
anything, I did not receive this paperwork. Beware of this
company... After calling India and being connected t! o someone I
could not understand their english I asked for a supervisor who
could speak good english because I thought I misunderstood them. I
immediatly purchased my free credit report that cost $1.00 (Free) My
credit score is 691 that is very good and not a blemish on it not a
complaint. This does not seem legal or fair. If anyone knows a way
to check on this or have had a similar incident please email me at
sheardesign@sbcglobal.net I am going to the news media and anywhere
I can to spread the news.... |
|
|
| 76 |
 |
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| |
| Frederick Zimmermann |
San Diego, CA 92104
monogram1@gmail.com
Complaint_against:
Advanta BankComplaint: My auto pay from my
bank to Advanta was set up to pay the card early enough in the month
to ASSURE payment each month to insure the 4.99% for the life of the
loan for about seven thousand dollars. The 15th payment was received
a day before they printed their statements and was credited to the
previous month kicking me out of the low interest deal up to 19.1%
My banks rotation for monthly payments should have been "monthly"
when I selected "every 4 weeks." Do NOT make this mistake as your
payment dates will change slightly. I caught this fortunately and
will only hav! e to pay DIS-Advanta one month interest ($20 to
$110). Certainly I was in the "wrong" but any reasonable bank would
see this as a clerical error and they would see my credit score of
over 800 and my perfect credit history with them not to mention my
income. They denied me any and all attempts to give them my
business. I told them I would not do business with such a rigid firm
and that their behavior was reprehensible and as close to criminal
as could be. I called Chase and they offered me a better interest
rate of $2.99 and a cieling on the loan cost fee of $75. This
brought my interest back down to $17 per month and got the nasty
DIS-Advanta JERKS off my back. The lesson learned here is always
have another card that you TRUST. Work with a company who you KNOW
is sensible and can EARN and KEEP your business. Advanta Bank is
clearly a cesspool of idiots and personally I am happy to be back
with Chase... One caveat however. Chase is no "angel" they want to
rip you a ! new financial tear in your pocket as fast as the next
guy but they lis ten to reasonable requests and they have reversed
fees and penalties for me in the past with a sensible excuse or
honest mistake explicative. Rigidity sucks. DO NOT work with or give
your business to ADVANTA Bank. If you do make sure you avail
yourself of auto-pay through them. Allow them to draft the payments
(a small fee applies I believe). But the ultimate reason for not
doing business with Advant from this consumers stand point is how
utterly cruel they were when they knew "they had me." They care more
about money than people, morally correct behavior and compassionate
understanding. That is why NOBODY SHOULD DO BUSINESS WITH THEM. |
|
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| 77 |
 |
|
| |
| Jordan |
Redondo Beach
Complaint_against: Advanta Business Cards
Complaint: Paid everything on time and never missed a payment. They
raised my rate from 7.9 to 19.9%. They explained it off as internal
changes in handling customers, some s like that. It was great for 2
years, now a hassle as I try to transfer out of it. |
|
|
| 78 |
 |
|
| |
| David |
33713
Complaint_against: Advanta Business Card - Raised rate - No reason
Complaint: Took advantage of the o% transfer & opened
an account. Two years later, out of the blue, they raised my rate to
24.99%. I never missed a payment & my credit scores were at 750.
They had no reason to make this change. I quickly paid off the
balance & wrote them a letter telling them to go to hell. I will
never do business with them for the remainder of my life. |
|
|
| 79 |
 |
|
| |
| John |
Pennsylvania
Complaint_against: AdvantaComplaint: Had
their card for three years with increasing credit limits. Six months
or so ago the reformulated the way the figure interest rates and
mine shot up to 34.99%. I called and asked them to lower the rate
and they said to pay for six months and they would look at reducing
the rate then. I asked if their was anything else I could do and I
was told I could cancel the card and pay off the balance at the old
rate of 27.99%. I cancelled the card but the rate remained 34.99% I
again called and was told to just pay the card off. So I did. Not a
reputable company. Avoid at all costs. |
|
|
| 80 |
 |
|
| |
| Bob Claunch |
Diamondhead, MS 39525
bobvan@cableone.net
Complaint_against: Advanta Credit card
Complaint: I had paid my Advanta Card and all others
in full. I then decided to consolidate my business expenses from new
activities and decided to use my Advanta card because I called them
on the phone and was promised a low rate either .98% or 1.98%. I
used my existing card and first call them on the phone to see what
rate I could get. They agreed and paid the advance to pay my bills.
I kept waiting to get a statement so that I could pay my bill and
set up an auto pay account. The statement never came so I called to
find out what had happened. I was told that they did not have ! an
auto pay account set up yet but it would be soon. I finally got a
bill and was assessed a late fee which they removed but they
announced that they never gave me they lower rate and because of the
problem with my payments that ny interest rate was now approximately
24%. This took place over a six month period and so I paid off my
account in total but was billed for high interest which I also paid.
They showed that my account was $0 but the next month I was billed
for $42 which was interest on some unspecified amount of money over
some unspecified period of time. I don't know what to do at this
point. I just know that I am dealing with an unscrupulas company and
feel that we should have some protection under the law. If we just
let i9t go we are leaving them to prey on the public. At least I can
warn others to stay away from them. I have an excellent credit
rating by the way. Bob Claunch |
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| 81 |
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| |
| Frank |
Utah
Complaint_against: Advanta BankComplaint:
Advanta Bank
just raised my rates from 12.67% to 34.99% on a Business Platinum
Card...overnight! I have never been even a single day late on any
payment to ANYONE in the past 10 years. My credit score is
"Excellent" and I have always paid substantially more than the
minimum on every one of my accounts. Advanta ALWAYS received their
payments at least a week before the due date. When I called to find
out why they were screwing me, the rude customer service rep would
only say that my account was one of many that had been "re-priced"
as a result of Advanta "changing their lending policies." I would
call it usury. I c! ut up the card and immediately closed the
account. I've written to my congressman, senators, and the Utah
State Attorney General about Advanta's Bait and Switch business
practices. |
|
|
| 82 |
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|
| |
| MM |
| Complaint_against: Advanta
Complaint: Typical form Advanta, now that I read the
complaints here. Business card start at around 9%, never late,
floating a balance, and get hit randomly at 29%. What a joke. |
|
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| 83 |
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| N. |
Flagstaff, AZ 86004
grumpynat@yahoo.com
complaint_against: Advanta Bank
Complaint: After having surgery and losing my job, I
enrolled in Advanta's hardship program which removed my interest and
lowered my payment for six months. After 5 months and another
surgery, I contacted Advanta to get an extension. I had to fill out
another hardship request and 4 weeks letter I got a denial letter
stating that I was denied with no reason listed. I called Advanta to
find out what the problem was and to tell them my financial
situation was no better than 6 months ago and no other reason.
Subsequently, for the past 5 days I have repeatedly emailed and
called Advanta and haven't had any replies at all - very typical of
their customer disservice department. Just prior to enrolling in the
hardship program I was also getting 10 phone calls per day on my
unlisted cell phone which I use as my business number, and these
calls began at 8 am. When they want something, they are very adament,
but if the tables are turned, watch out. Very belligerant and rude.
I will never do business with Advanta again. |
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| 84 |
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| Angela |
luv_lyf@yahoo.com
Complaint_against: Advanta Platinum Business Card
Complaint: I just wanted to add my complaint about
Advanta while I am still steamed. I have had Advanta for one year
and I am currently in the process of canceling card with them. I
thought that they were great at first. I got money back from them
and they had a much lower interest rate than other cards. I should
have known though from the beginning that they were not a company
that you could trust when they did not give me the 0% apr that was
advertised when I applied and was accepted. I was willing to
overlook this though, but now I wish I canceled when they went back
on their word then bec! ause over the course of one year they
changed my interest rates 4 times. Never in my life have I ever had
a credit card that changes their rates so many times and so
drastically in one year. My interest rate went from 7% to 35% in a 4
month period. I asked for an explanation and to see if there was
anything they could do, but all they told me is that there are
several factors that the credit analysis department looks at and
they couldn't tell me for sure what had made the interest rate go up
so drastically. Then they told me there was nothing they could do
right now but I could call back in 90 days and see if they had a
lower rate then. NINETY DAYS, that's a long time to have a 35% apr.
They changed my interest rate 4 times in 4 months I am sure they
could change it again without a problem but their customer service
department SUCKS! I have great credit, pay my bills on time, and I
have never had such a horrendous experience with a credit card
company in my life. ST! AY AWAY FROM ADVANTA! |
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| 85 |
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| Brendan |
Gilbert AZ 85233
fogarbre@msn.com
Complaint_against: Advanta Bank Credit Card
Complaint: My wife established this account to help her with her
small business. Note the word SMALL business. She has had the
account in excess of a year. She has been managing her business well
and has not used the credit card over the last 5 months. Yesterday
(7/21/2008) she gets a letter advising her that the account has be
closed due to ...get this...lack of activity! So you run a SMALL
business well and do not live off the credit and the account gets
closed! No wonder this economy is in the tank, there is nobody at
home!! DO NOT USE ADVANTA BANK FOR ANYTHING. I will get on every
blog site, website, e-mail campaign, etc. to get this point across.
Enough is enough! |
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| 86 |
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| Kevin |
Elyria, Ohio
kshepherd@oh.rr.com
Complaint_against: ADVANTAComplaint: ROBBED
BY ADVANTA I have been a loyal customer of Advanta for over 1 year.
Unfortunately, my wife makes all my payments for me. We have always
paid more than the minimum payment. ($200 instead of $40) After
reviewing my Advanta statements for the past 12 months i realized
that I started out at 9.9% apr., after 4 billing cycles the rate
went up to 16.99%. When I received my statement for the June, 2008
the rate was 34.99% When I called to complain about the rate I was
told by a supervisor (TRAVIS supervisor ID TD1) that because the
economy is in such bad shape that they had to raise the to make more
money and that they did not have to notify me in advance. I was told
there is a subsection in Article 12 of the original credit card
agreement that allows them to raise the rate at any time and there
is nothing anyone can do about it. TAKE CAUTION PEOPLE, ADVANTA WILL
TAKE YOUR MONEY. I FEEL VIOLATED, THIS IS NO DIFFERENT THAN SOMEONE
ROBBING MONEY RIGHT OUT OF YOUR WALLET. THE ONLY EXCEPTION, THEY USE
A PEN INSTEAD OF A GUN. |
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| 87 |
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| |
Anonymous
Complaint_against: Advanta
Complaint: We currently have credit cards with many
different companies and after a bad experience with Advanta quite a
few years ago we decided to give them another chance. They were
holding steady at 7.99% for a few years, so we decided to transfer
our higher rate balances. A few months later we find that they
jacked our interest rate up to 23.99% TRIPLE the previous interest
rate. They couldn't even provided even a lame excuse as to why (no
late payment, etc.) except that they had "reviewed their portfolio
of accounts". After a serious complaint they agreed to reducet the
rate to 16.99%--still more than DOUBLE the previous rate. We imm!
idiately paid off the balance and will no longer do business with
the LOAN SHARKS when there is actual customer service available
elsewhere. |
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| 88 |
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| Bob Gallagher |
OHIO
Complaint_against: ADVANTA BUSINESS CARD
Complaint: DECEPTIVE AND BAD BUSINESS PRACTICES!!!! HAVE HAD CARD
FOR 2 WEEKS SHY OF 1 YEAR, HAD FIXED 9.99...RECEIVED CONVENIENCE
CHECKS AND ALMOST RIPPED UP, UNTIL I SAW "CHANGE OF TERMS ON BACK".
STARTED READING AND HOW SHOCKED I WAS TO FIND THAT IN 6 BUSINESS
DAYS THEY WERE GOING TO CHANGE MY RATE TO 19.99 AT THE MINIMUM!! I
HAVE NEVER PAID LATE (ALWAYS ON TIME)AND HAD PAID $350-$750 PER
MONTH ON THE ACCOUNT (WHEN MINIMUM WAS ONLY $15). ALL I CAN SAY IS
THE WAY THE INFORMATION WAS HIDDEN, THE LIMITED NUMBER OF DAYS TO
RESPOND BY MAIL...THEY TRIED TO GET ME, BUT THANKFUL I READ THE FINE
PRINT. I WILL BE SENDING THE CERTIFIED LETTER TO NOT ACCEPT THE
TERMS AND CLOSING THE ACCOUNT BY PHONE (BUT OF COURSE THEY SAID THAT
WOULD NOT BE ENOUGH) SO I WILL SPEND THE MONEY TO MAKE SURE I HAVE
PROOF....BUT IF THEY TRIED TO CON ME THIS WAY....WE'LL SEE WHAT
HAPPENS. STAY AWAY!!!!!!!!!! |
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| 89 |
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| AML |
Paso Robles, CA 93446
anna@fcbb.com
Complaint_against: AdvantaComplaint:
Advanta definitely appears to be a predatory lender. I have their
Platinum Businesscard with cash back. The rate is okay at 7.99% for
purchases. We shall see what the rate is being adjusted to... I made
my June payment on the 27th for more than the minimum. I also
attempted to get ahead the bill and accrued interest by making my
July payment on July 1st. The problem is their billing cycle--for
me, at least--ends on the 3rd, so they lumped the July payment in
with the June payment and I did not catch it. Here's the fun part.
Advanta began calling us at home and work every 20-30 minutes on
August 5. I also received an email from them notifying me of my
"late" payment. I set up the payment on their web site, but because
I did it after 3 p.m. ET, it was not processed until Aug. 6. August
6th, 2008, the calls commenced at 7 a.m. PT, and continued every
5-20 minutes at home and work. Considering I was no more than two
days out of their billing cycle, I would say this is extreme
harassment! I am closing the account and do not intend to have any
more dealings with this company. |
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| 90 |
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| Chuck |
NY
Complaint_against: AdvantaComplaint: I have
been a customer of Advanta Bank Corp. for years. I was given a great
rate on a business credit card--2.99%. I parked a balance there and
used the line as a line of credit. In April, 2008, I got a call from
their rep that I didn't make the minimum payment that month. The
reason that didn't was that I never got a statement that month. They
are using this as an excuse to cancel my rate and are trying to
charge me 20.74%! They have no actual proof that I did or did not
receive that statement, and are using ridiculous logic to justify
their bait and switch tactics. I have calculated the interest due
based upon two balances that I had @ 2.99 and 6.99% APR's, sent them
what I consider to be my final check, and have told them to get
lost. I will sue them in NY court if they don't back off or ruin my
credit. If anyone else has had this problem with them, let's file a
class action suit and sue their butts! Chuck experthire@aol.com |
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| 91 |
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| Chris |
Napa, CA
Complaint_against: Advanta BankComplaint:
BEWARE ADVANTA BANK. DO NOT Apply for a Small Business Credit Card
Account. My "Platinum Business Card" opening rate of 7.99% was
tripled to 24.99% two years afterwards. No specific reasons were
given other than "we're adjusting our rates based on a number of
things, including the economy". They currently borrow funds at 2%!
I've consistently paid 2-3 times the minimum, and never used more
than 75% of the available balance. My personal credit score is over
750. I paid half of the balance that day, the other half next month,
and will simply close the account and advocate heavily against
Advanta. I immediately filed on-line complaints with the FDIC & the
Federal Reserve. Will be also be advocating with the California
State Attorney General's Office and any other oversight
organizations that I can think of. STAY AWAY from ADVANTA BANK -
VERY BAD NEWS for even the most credit worthy. |
|
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| 92 |
 |
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| Over the Edge |
Florida
Complaint_against: AdvantaComplaint: I just
got jammed to 34.9%. They waited until I used this card to purchase
computer equipment for my biz, and then when they saw they had me-
secured the noose. No late payments, and paid more than minimum. I
also spoke with a Travis, whom I asked what was the max APR they
could charge - "Could this go to 50%?". I was told to look up the
law in Utah (as he didn't know), told to seek legal advise, or the
best one "can't you transfer the balance anywhere else?".
(unfortunately for me, I can't). They beg you to get and use their
card, then do everything in their power to make you default. My min.
payment went up $50 per month. This may be a - stick a knife in her
she's done, for me. I blame our govt that allows this crap to happen
without reprisal, as well as these greedy corporate thieves!!
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| 93 |
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| Terry |
Jersey City NJ 07302
info@ryanartanddesign.com
Complaint_against: AdvantaComplaint: My
business has had this card for a couple of years, and have always
paid it on time, usually much more than the minimum due. (example:
the past two months, the minimum due was $400, but I paid $1000). I
think I've even made two large payments in one month. Anyway, this
past year, I went back to school, in addition to running my company,
and have been very busy. I was late on two payments, and I have just
noticed that since May, they have been charging me 29.9% interest.
Do you believe it? That is the most outrageous interest rate I have
ever heard of. I am transferring the balance t! o my Bank of America
account, and cutting up their card. I'm sure they don't care about
losing my business (apparently), but just thought I would give other
people a "heads-up" about them. |
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| 94 |
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| ron s |
san jose ca
EmailAddress: BAYRENT@AOL.COM
Complaint_against: advantaComplaint: FOR
ALL OF YOU WHO GOT FUCKED BY THE SHITTY RIPOFF CARD THERE IS HOPE!!
THEY JACKED MY RATE FROM 7.9 TO 22% ONLY BECAUSE THEY COULD THE
BASTARDS SAID IN SO MANY WORDS.THEY TOLD ME I MISSED THE "FINE
PRINT" BOUT OPTING OUT HOWEVER IF YOU TALK TO THEM NEVER NEVER GIVE
THEM YOUR ADDRESS EVER THAT IS HOW THEY FUCKED ME. ANY WAY I CALLED
THE STATES ATT. GENERAL IN CA I WROTE TO THE FDIC AND LOW AND BEHOLD
THEY CALLED ME ALL KISSY ASSY SAYING THEY WOULD ALLOW ME TO GO BACK
TO THE 7.9 RATE IF I CLOSED OUT MY ACCOUNT. I DID NOT HAVE TO PAY IT
ALL OFF I WILL BE MAKING PAYMENTS AT THE OLD RATES A 12500 LOAN AT
7.9 WAY BETTER THAN 22% AGAIN FOR THOSE OF YOU GETTING FUCKED BY
THESE ASSHOLE HARASS HARASS HARASS . DON'T GIVE UP WRITE THE FDIC
THEY HAVE AN ADVANTA 'SPECIALIST' TO DEAL WITH THE FUCKING RIPOFF
COMPANY!!WOW DO I SEEM ANGRY LOL I FKN AM!!! REALLY SO THE ONLY WAY
TO BEAT THE BASTARDS IS TO MAKE AS MUCH TROUBLE FOR THEM AS YOU CAN
GOOD LUCK ALL ONE VERY VERY ANGRY PISSED OF XCLIENT OH YEAH AND
ADVANTA CARD GO FUCK YOURSELFS BOY DO I FEEL BETTER LOL |
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| 95 |
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| Anonymous |
Colorado Springs CO 80903
mrhandy2001@yahoo.com
Complaint_against: Advanta BankComplaint:
Thievery is too kind a word for these unethical busines practices.
They would rather rape those who actually pay then penalize those
who do not. The average guy who is complying is getting the shaft
while those others merely file bankruptcy and have the balances
charged off. Of all of the credit card companies I am familiar with,
Advanta is clearly the worst. Did business with them several years
ago and one would hve thought that they had learned a lesson.
Instead, gave them a second chance and have regretted it every
single day. Moral of the story, Never remarry your Ex-wife!!! They
jack up the interest rates under penalty pricing and although your
other credit cards are less than 17% they claim it is based on the
average of your portfolio. I'm sorry oh brainless one, my portfolio
has one card at 17% and the rest are less. You must have been absent
from school they day your math teacher covered averages. If your
want results, stop communicating with the customer no-service
representatives and file your complaints with the following: Better
Business Bureau (state and national) Federal Trade Commission
(unethical misleading advertising practices) Comptroller of the
Federal Currency (credit cards policies) Federal Reserve Bank
(interest rates) If people were to send a boatload of complaints
about Advanta to these agencies Advanta and their legal teams would
start telling people that change is necessary. Simply because the
shot gun effect a million times over would send up red-flags and the
questions would drive people nuts!!! |
|
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| 96 |
 |
|
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| John |
Chicago, IL 60661
john@fanning.cc
Complaint_against: Advanta CardComplaint: I
applied for this card and kept it solely in case I had a cash flow
problem and needed a short term loan. Well, that day came and I
called Advanta to see how much I could write a credit check for.
They told me in their recording that I had a zero balance and a
credit limit of $5k. The recording said I could charge up to $5k or
write a credit check for $5k. So that's what I did. Then their
statement came and there was a $39.00 charge for going over my
credit limit of $5k. I called them and they refunded the $39. fee.
Then my next statement came showing the credit and showing that it
was! charged again. So I called back and told them to take it off
the statement and they said no. This is FRAUD. You cannot tell a
customer that they are permitted to write a check for a specific
amount and then charge them a penalty for doing just that! This is
FRAUD! I paid off my account in full and told them to cancel it. I
suggest to everyone that they should never do business with Advanta.
They are despicable. They knowingly and willfully steal money from
customers through fraudulent schemes. |
|
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| 97 |
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|
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| Rchard Eisenberg |
Lyndhurst Ohio 44124
rikfelo@yahoo.com
Complaint_against: Advanta Bank Corp.
Complaint: Feel a little bit better that I am not only one screwed
by Advanta.My rate was doubled out of the blue. Same story as
others. We "reviewed" in May and sent letter in June. (letter did
not happen) Could not tell me why my rate raised specifically as
their process is "proprietary" and can't be revealed. My guess is
that Advanta cash flow is down so they are beating up those of us
who pay faithfully every month. Interestingly, I am being charged 6
points more than is legal in Ohio but, because Advanta is based in
Utah it can charge the higher rate. I think folks in Utah sh! ould
talk to their legislators about stopping being a haven for usurious
banks. I intend to print thwese pages and show them to my
congressman. |
|
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| 98 |
 |
|
| |
| J |
TX
Complaint_against: Advanta Business Cards
Complaint: I have a small business account with Advanta. I have a
great credit score, pay over the limit each month - sometimes pay a
couple of thousand on the card each month - and keep a balance of
around $10,000. My interest rate was 7.99% fixed. I looked at my
statement this month, and it's 16.99%! I called to question it. I
was told that my account had been reviewed in January, that the
interest rate was raised and that I had been notified. (I hadn't). I
was told that I was a poor credit risk, that the economy was bad,
that they had reviewed my credit records, that there were no other
interest rates available - th! e list of excuses went on an on. (I
have a great job - excellent credit - and in my personal accounts, I
pay no more than 6% a month for my credit card fees!) I went through
a supervisor and was quite rudely told that there were no other
interest rates available. However, I found the 7.99% rate advertised
online. I called back. Yes, it was available for NEW CUSTOMERS ONLY
- and they should count on it being changed after a few months.
Needless to say - I'm cancelling this card. I've already applied for
another. |
|
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| 99 |
 |
|
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| Jack |
Buena Park, CA
jakatak@gmail.com
Complaint_against: Advanta Credit Card
Complaint: Let me tell you about my experience with Advanta Credit
Card Company. I loved them for 4 years. Doubled paid my bill a week
early. I had two cards with them. One was 7.9 fixed and the other
8.9 fixed. I was so happy and they always were there for me
until....... They decided to raise my interest rate on the one card
to 16.9% and the other card 21%. They never sent me a letter which
by law they are supposed to. I completely lost it. I was so fuming
when I realized they double and almost tripled my interest for no
reason whatsoever. So I screamed at their customer service person on
how I was a great customer, and that I was a credit card company's
dream client. At the END of the call the customer service lady said
she would bring my first card down to 8.9% and the other one down to
9.9%. I then screamed at her and said, "WHY DIDN'T YOU JUST BUMP IT
UP TO THAT IN THE FIRST PLACE!!!" What are they trying to do, see
how much money they can steal from you without you knowing???? Then
to top it off, I come home and find out my wife ordered some stupid
TV product called Awesome Auger. She didn't buy one, she bought TWO
of them. I walked in the door and told her to cancel the order. I
already got an Awesome Auger from someone as a gift and it ain't
awesome at all. So she canceled the order..... so we thought. Well,
it seems they charged us $60 for this stupid device and sent it to
us anyway. They also charged us $64 TO SHIP THIS PIECE OF
GARBAGE!!!!! $64!!!! YES. I DID NOT TYPE THE SHIPPING WRONG. $64. $4
MORE THAN THE COST OF THE LOUSY PIECE OF JUNK. So we went to our
lovely Advanta Credit Card company and we put it in dispute. We went
back and forth with dispute letters explaining how we canceled the
day we bought it and we want our money back. Every penny! Advanta
finally writes us and says: "Under MasterCard regulations the
merchant has provided sufficient documentation to support the
transaction they billed to your account........ Your best recourse
is to continue to pursue this issue directly with The Awesome
Auger." Are you kidding me? That's it? Oh, no that is not it! Here
is my next course of action. Starting monday morning I will be
calling the corporate office at 215.657.4000 and I will be speaking
with the following people: Dennis Alter Chairman & CEO William A.
Rosoff Vice Chairman & President Philip M. Browne sVP and CFO I
probably will only get to speak to their assistants, but that is
okay. Because they are going to get to know me better than their own
mothers. Everyday I am going to start my day with a cup of coffee
and a phone call to all three of them. I am going to speak with them
through the holidays. I will call their voicemail when they are not
in the office and continue to leave messages asking for them to
credit my account $131.50. That's right. It will be the hardest
$131.50 I have ever earned and it will be worth it. To be
continued........ |
|
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| 100 |
 |
|
| |
| Richard Strand |
Paw Paw, MI 49079
richstrand@yahoo.com
Complaint_against: Advanta Bank Corp
Complaint: I also have an Advanta Business card which had an
interest rate of 7.99% and when I opened my bill today I found the
rate had jumped to 25.49%. I called them and got the sameresponse as
others. Your credit score is based on credit history, payment
history, account balances, number of other accounts ect. ect. I
explained to the lady that I have great credit, never late always
pay more then the minimum payment ect, she said that the economy is
also bad. I asked if that meant that others not paying their bill
was why my interest rate trippled and she said that could be so!
mething they consider. I got nowhere talking to them and will file a
complaint with the Better Business Bureau. I would like to also find
a way to do more. Any lawyers want to go after them, let me know,
I'd be glad to join in... |
|
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| 101 |
 |
|
| |
| Paula |
Nashua NH
Complaint_against: Advanta Credit Card
Complaint: My interest rate just jumped from 7.99% to 24.99%. I have
asked for the reason why and was told it is a variety of resaons and
that they cannot supply the information. I demanded a summary and
told me one did not exist. Is there anything at all that can be
done?!? I have made all of my payments on time and have no company
credit issues. This is such a scam!!!!! |
|
|
| 102 |
 |
|
| |
| David Millenheft |
Ventura,CA 93003
damhotpepper@yahoo.com
Complaint_against:
AdvantaComplaint:
Advanta credit card is the worst company I have ever come across.
They changed my interest rate to 35% and I did not have a late
payment. My account was in perfect standing. |
|
|
| 103 |
 |
|
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| Jenny |
California
Complaint_against: Advanta Credit Card
Complaint: Hi folks. We used Advanta for our business over a
several-year period. They have, unilaterally, raised our interest
rate to 35%. I called today and they said they could not lower the
interest rate at this time. Right. It is unbelievable and so we are
paying this card off asap and cancelling the card. DO NOT ACCEPT AN
ADVANTA CARD -- these folks are as crooked as it gets. Really quite
unbelievable... |
|
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| 104 |
 |
|
| |
| Ripped Off |
Grand rapids, MI
Complaint_against: AdvantaComplaint: I
received my credit card statement and my 7.99% interest rate
increased to 20.49%. I called to have this error corrected and was
told that I was sent a letter two months ago stating that I needed
to decline the increase. No letter was ever sent or received. I got
the run around when I asked them to reverse it, and ultimately
received a letter stating that my request was denied. Beware of the
scam!!! |
|
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| 105 |
 |
|
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| Kat |
Annapolis Maryland 21401
Complaint_against: Advanta Credit Card
Complaint: I've had a business credit card with them for 8 years.
I've never been late, I always pay more then the minimum due. Over
the years THEY have raised my limit to 48,000. I just got my bill
and the rate went from 21% to 35.5%!!! I have NEVER in my life seen
a credit card interest that high. I called, spoke to someone who
barely spoke English, asked why it was raised, she did not know,
asked it to be lowered, she said no. I canceled the card on the spot
and will pay it off in full. Stay away from this credit card
company. They are nothing short of crooks and I don't know how they
get away with this. The next industry to fall will be the CC
companies...it's all about greed. |
|
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| 106 |
 |
|
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| RB |
Westland MI 48185
bobblackmer@driveyourpassion.com
Complaint_against: AdvantaComplaint: Opened
Advanta account in 1997. Used the card with various of Advanta's
promotional offers. Overnight Advanta raised the rate on about 30K
to 34.99 in August 2008 (effectively 46% APR!!). So finance charge
went from $150/month to over $1100/mo. They call everyday from India
and harrass. I tried to work it out--sent in payment with a letter
on the usury laws. I don't know how they can do this--and would
expect some consumer advocacy agency to intervene. So far nothing.
|
|
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| 107 |
 |
|
| |
| Jon |
Jacksonville, FL
Complaint_against: ADVANTA
Complaint: The only way to stop these people is to
keep publishing their behavior and email this complaint page to
everyone you know - eventually the email will get around. They
bumped us to 37% even though we paid on time and have A+ credit and
less than 10% of our limit. We are looking into legal action and
will post again if any avenue is available. |
|
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| 108 |
 |
|
| |
| Anonymous |
Albuq NM
rsn2007@comcast.net
Complaint_against: Advanta Credit Card
Complaint: Stay away from this card I also was
scammed at 7.9% I've had the card for about a year and have always
paid on time for no apparent reason my interest rate was jacked up
to 25% they said they sent me a letter like if that was suppose to
make it OK for them to rip me off. It's a darn shame these companies
are not governed in anyway and are allowed to take advantage hence
the name of the consumer. |
|
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| 109 |
 |
|
| |
| Ray Reed |
Las Vegas, NV 89113
rayreed00@yahoo.com
Complaint_against: Advanta business card
Complaint: Ok they got me too. Had the card for 4 months @ 7.99% and
todays statement arrived showing interest rate 25.39%. No late
payments and credit score of 790 last check. Interest rate jumped
from $125 a month to $359 a month. Will call tomorrow but expect the
same BS as everyone else. If different I will post again. I will
transfer the full balance to Wells Fargo Business card and eat the
transfer fee which will be less than continuing that 25.39% rate.
What a horrible business model. Their stock ticker is ADVNA and
ADVNB and I posted under moehonker on those ticker symbols on !
yahoo finance message boards with this link. 9/2/08 BOL all, Ray |
|
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| 110 |
 |
|
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| LCB |
GA
Complaint_against: Advanta credit card
Complaint: Read all the complaints below and above mine is the same.
PLEASE STAY AWAY FROM ADVANTA. And file complaint with Utah BBB and
your home state. I have never done this before but felt I had to
against Advanta they should be put under the jail and all ther rude
employees with them I dont know how they sleep at night. If your
thinking about getting a credit card look somewhere else. STAY AWAY
FROM ADVANTA!!!! STAY AWAY FROM ADVANTA!!!! |
|
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| 111 |
 |
|
| |
| Guy Phillips |
AZ
mrguyhp@gmail.com
Complaint_against: AdvantaComplaint: I had
an advanta business card for over a year with 7.99 fixed interest.
Alway paid early and more than the minumum. Next thing know, I get a
notice saying my interest is going to 35%. I don't think so. I've
got over an 800 FICO score other more reliable cards were falling
over them selves to get me to transfer my balance so of course I
did. Advanta Bank is the lowest of the low and feed off of small
business that can not afford to or don't have the credit to transfer
a balance when they decide to rape them. Avoid Advanta bank at all
cost. |
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| 112 |
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| Gregg Miller |
Michigan
gregg.e.miller@gmail.com
Complaint_against: AdvantaComplaint: I was
a loyal customer for years I even made triple the minimum payments
on balences and paid the acount off in full once before. I started
with $5,000 limit @ 5.99 %. I closed my account today because over
the years they increased my credit line to $20,000 and my interest
rate to 35%. I was never 30 days late once in 4 years. They a rude
on the phone and I would recommend every one to not do bussiness
with them. What they do should be illegal. Before I cancelled they
were trying to charge me $202.00 in interest a month on a 7k balence.
I should have found this site years ago and left Adva! nta. |
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| 113 |
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| outraged |
San Diego, CA 92117
Complaint_against: Advanta Credit Card Company
Complaint: I've had a business account with Advanta
for over two years. I was never late once. Last month I noticed that
my rate had been increased from the promotional rate of 7.99% to
20.39%!!!!!!!!!!!!! I called immediately. The man who answered said
"Well you were late." I asked when they received my payment, he said
it posted on 8/13/08. I asked how could it be late, if the due date
wasn't until 8/16/08? "Well, there does seem to be a mistake" he
said. When I asked him to correct my rate he said "You were sent a
letter last month to inform you that your rate was to be increased".
When I asked why, he said they review all accounts periodically and
determined that my rate should increase - he gave no other
explanation, even though I tried to get him to be more specific. I
told the man I would cancel my account but he didn't seem to care. I
looked at at the fine print attached to the convenience checks that
were sent, it specifically said "Any introductory or promotional
rate applicable to your account will remain in effect according to
its terms so long as you make all payments when due and do not go
over your credit limit, and your account remains open and in good
standing." Well, it seems that Advanta is breaking their agreement.
Isn't that against the law? What recourse do we small business
owners have against a company like this? Today I called back again
to speak to another representative named Hope. Again I asked why it
was determined that my rate should increase. I have excellent credit
scores and have always paid on time. Her response was "Our
evaluation considers many factors - including the economy - we
consider some card holders a higher risk for defaulting and
therefore raise the rates." GIVE ME A X%$#^* BREAK - WHAT MORE DO
THEY WANT THAN A "VALUED CLIENT" WITH AN EXCELLENT CREDIT RATING
THAT HAS NEVER BEEN LATE ONCE? Someone has to get this company's
practices to the attention of the media and the government!! THIS IS
CONSUMER RIP-OFF!!! Needless to say I transfered my balance to
another company (at a better rate than Advanta's promotional rate,
by the way) and closed my account. When I closed my account the
agent didn't even apologize and said "we'll send you a letter to
that affect". I hope the word gets out to NEVER OPEN AN ACCOUNT WITH
ADVANTA CARD!! |
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| 114 |
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| Ex-Advanta Card Holder |
| Complaint_against: Advanta
Bank Corp Complaint: I had a 7.99% fixed
rate and one week ago received a letter explaining change of status
to my account - now 22.99%!!!!! Not for future purchases, for
existing balance!!! Like many other reviews here I have good credit,
always pay more than double the minimum payment required and have
never been late. I called for explanation and got the same run
around mentioned prior to this review - basically NO specific
reason. I told them I though it was illegal to change the terms to
existing balance – that it can only apply to future use… I was told
“no, that’s why we offer the option to opt out”. Okay fine - I
elected to "opt out" of this change of agreement, meaning they will
not increase my APR but my available credit is not accessible and if
I use the card it will show that I agree to new terms. Again, no
problem - I write the opt out letter, and send to the dedicated fax
number they gave me (since the new terms go into affect Sept 2 and I
only received the letter August 30, 2008 I needed to expedite
quickly)... I would Fed Ex or send certified mail but of course they
only offer PO Box. So I fax the opt out letter on Monday 8/25/08
received a confirmation page on my end that it went through - I've
called every day (including Monday) to confirm they received it. The
first call I was told it takes 24 hrs... I call the next day and am
told it could take up to 48 hrs... I call the next day they say it
takes 48-72 hrs... and I called today (3.5 business days later) and
they still don’t have it in there system!!! I can see this is going
to end up in court. They are crazy if they think I'm paying 22+% on
my existing balance. Thankfully I have detailed records of all my
follow-up calls and the confirmation fax. If this does go to suit I
should demand payment for all the time I’ve spent on this ordeal.
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| 115 |
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| X-Advanta |
CA
Complaint_against: Advanta BankCorp
Complaint: I had a 7.99% fixed rate and one week ago received a
letter explaining change of status to my account - now 22.99%!!!!!
Not for future purchases, for existing balance!!! Like many other
reviews here I have good credit, always pay more than double the
minimum payment required and have never been late. I called for
explanation and got the same run around mentioned prior to this
review - basically NO specific reason. I told them I though it was
illegal to change the terms to existing balance – that it can only
apply to future use… I was told “no, that’s why we offer the option
to opt out”. Okay fine - I elected to "opt out" of this change of
agreement, meaning they will not increase my APR but my available
credit is not accessible and if I use the card it will show that I
agree to new terms. Again, no problem - I write the opt out letter,
and send to the dedicated fax number they gave me (since the new
terms go into affect Sept 2 and I only received the letter August
30, 2008 I needed to expedite quickly)... I would Fed Ex or send
certified mail but of course they only offer PO Box. So I fax the
opt out letter on Monday 8/25/08 received a confirmation page on my
end that it went through - I've called every day (including Monday)
to confirm they received it. The first call I was told it takes 24
hrs... I call the next day and am told it could take up to 48 hrs...
I call the next day they say it takes 48-72 hrs... and I called
today (3.5 business days later) and they still don’t have it in
there system!!! I can see this is going to end up in court. They are
crazy if they think I'm paying 22+% on my existing balance.
Thankfully I have detailed records of all my follow-up calls and the
confirmation fax. If this does go to suit I should demand payment
for all the time I’ve spent on this ordeal. |
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| 116 |
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| Sam |
Salem, OR
alternafamily@yahoo.com
Complaint_against: ADVANTAComplaint:
ADVANTA used to be good, now it's a total scam. They moved the
payments for each month up to the month before and didn't notify me.
Since my bills were on autopay one was technically late. My interest
rate went from 3.9% to 31% because of their mistake. How can they
make a June's bill due in May? Repeated calls to customer service
tells me they are aware of this type of thing and it's their
standard business practice to rip people off and it's how they take
back teh prootional interest rates. One customer service rep
pretended to be a lawyer until I asked for her State Bar ID. One
even said she was the vice president of ADVANTA and that was a lie.
NO accountability and no morals and no ethics. Notice the record
quarterly dividends they are paying out to stock holders??? They
can't afford to reimburse mistakes that are their fault. - BAD
COMPANY with BAD LEADERSHIP BAD BAD BAD RACIST PEOPLE WHO WILL LIE
AND SAY ANYTHIGN TO GET YOU OFF THE PHONE. DO NOT TRUST THEM AND
READ THE INFO THEY SEND YOU. They conduct business illegally and
need a class action lawsuit NOW!!!!! |
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| 117 |
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| JoJo |
Fort Lauderdale, FL 33317
baynicfla@aol.com
Complaint_against: AdvantaComplaint: Have
had the Advanta Platinum Business Card for over 7 years with a fixed
rate of 7.99%. I recieved my Sept 08 statement today and noticed an
increase in APR. I called Advanta and was informed "thousands" of
Advanta Bank Corp customers have had their APR's "repriced" upwards,
to as high as 30.99%. I have never been late on this card, or any
credit card for that matter, and my APR increased to 20.99%. I
contacted Advanta (3 seperate times) and each time was told this is
the rate and cannot be lowered. My only option was to close the
account (not accept terms) and the balance would be! at the new APR
of 20.99%. I have since closed the account and transferred the
balance to a low rate, paydown on another card. This is happening
with major cards in the industry, however it may be short lived as
the Fed. Reserve is proposing legislation to stop these tactics of
raising rates without warrant and the many other tasteless practices
these credit card companies have been imposing on consumers for
years. Relief (or maybe retribution) may be in sight. |
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| 118 |
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| PRS |
San Jose, CA
Complaint_against: ADVANTAComplaint: I
responded to an offer from Advanta for a Platinum MC Business Card;
their stated terms were 0% interest and 0%/$0 transfer fee for 12
months on balance transfers and fixed rate of 7.99% thereafter on
any remaining balance from the transfer and for all new purchases...
2 months after initiating a balance transfer with the card, they
sent me a notice changing my fixed rate to a variable. when I call,
they told me that my new variable rate was only 3.99% for new
purchases so I thought all was ok... 2 months after using the card
for purchases, my rate was increased from 3.99% to 7.99% and after
another 2 months it increased from 7.99% to 25.39% for purchases and
35.39% for cash advances. when I called, I was told the terms of my
agreement allowed them to change my interest rate whenever they
liked to whatever rate they wanted without any explaination so I
immediately closed the account and paid them in full. My FICO credit
score is >750, NEVER, NEVER ANYTHING UNPAID OR PAID LATE EVEN ONE
TIME, EVER!...owe very little, usually pay in full monthly and when
I do not I pay CONSIDERABLY more than any required minimum and
ALWAYS pay early and online so that I can track receipt. Judging by
my experience, I do not think this bank is honest and needless to
say, I certainly do not recommend them... |
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| 119 |
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| ripped off |
| Complaint_against: Advanta
Complaint: In one month, Advanta raised my credit
card interest rate to 34%! I might as well have borrowed money from
the mob! They got my business by offering me an 8% rate. I used this
card more than my others because of that rate. Now, I can't afford
the minimum payments, which are more than double those on other
cards with the same balance! This is a disgusting practice. I can't
believe it's even legal. Whatever happened to consumer protection in
this country? |
|
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| 120 |
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| Kris |
backtrack2pb@yahoo.com
Complaint_against: Advanta BankComplaint: I
had an account with Advanta that became deliquent. They sent me a
settlement offer and after calling Advanta I accepted and made a
payment per the representative's (Jacklyn Stallon -I hope it is
spelled right) directions using Western Union. The payment was
confirmed by Western Union but when I contacted Advanta to finish
paying off the account per the settlement offer I found out they had
moved the account to their litigation department!!!! They told me
they had recieved the payment but it was a day late, even though it
was sent via THEIR DIRECTIONS using Western Union Quick Collect.
Since then ! they refused to honor the origional offer and I am
still "negotiating" with with. DO NOT DO BUSINESS WITH ADVANTA!!!!
Kris |
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| 121 |
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| jct |
beaverton, oregon
jt081101@yahoo.com
Complaint_against: advantaComplaint:
Horrible customer service. I am never able to reach a representative
because the office always seems to be closed. They are closed at
8:00 PM EST. I live on the west coast. I tried to make a bank wire
transfer payment but because the Advanta office was closed I was
late on my payment.I always make an entire payment of the total
balance to avoid any finance charge. The representative refused to
waive this charge although their poor service and their lack of
automated wire transfer capability made it impossible for me to make
a payment. I will NEVER use this card again!!! I decided to cancel
it t! oday. The best card is AMEX for business owners. They have
excellent 24 hour customer service. |
|
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| 122 |
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| Twice Burned |
Seattle, WA
Complaint_against: Advanta
Complaint: Re: Advanta Bank Corp of Draper (Salt Lake
City), UT; Advanta Business Cards Advanta is the classic "predatory
lender." Great offers, then a huge APR hike if you slip once, or
maybe even if you don't. No point in recounting my tales, it's all
of a piece. For those considering opening an account, or currently
fighting with Advanta, some hard won advice: 1) Avoid the Bangalore
Brigade. To get a telephone "Account Manager" who is actually able,
and possibly willing, to help you (there are some!) as early in the
day as possible and DO NOT hit any keys or say anything, just wait
out the prompts. 2) To close the account, you can initiate it by
telephone BUT THEN cut the card in half and send it certified mail,
signature requested to the address in your account agreement 3) Upon
opening an account DO NOT WAIT for the first statement in the mail!
Immediately set up automatic (eft) payment for the minimum monthly
amount to be deducted from your bank account. This may be at or at another site. Keep trying, and calling phone
support, until you find the right site and set this up. THEN
continue making mailed or by-phone payments untill you see two
months' worth of eft payments have been taken from your bank
account. If unsure of payment due date or minimum due, you can get
this information as an automated report when calling their 800#.
Better make two payments in a month than have them claim none at
all. 4) Mailed opt-out notices. This has been a favorite trick of
theirs for 10+ years. They claim they mailed you a change of terms
raising your APR from a low rate to 20+% and you could have kept the
original rate had you responded by denying the change, or closing
the account. Did they mail this to you, really? Was it one little
sheet among many in the monthly bill? The Federal regulatory
agencies will calll it a dispute of fact and decline to intervene.
5) Advanta is hard as nails when it comes to their APR rates. They
WILL raise them by hook or by crook and they WILL NOT reduce them
again regardless of any case you advance. Other banks want your good
will. Advanta does not. As a lender of last resort, they are fatal.
Once your APR is jumped, you must pay off or balance transfer from
another account QUICKLY. Even if you do not default, the rate hike
may trigger a hike by your other accounts. forcing you into a
general default. 6) Forget about "why." The phone reps are not told
why by the higher ups, and the higher ups know what they are doing
and feel no need to admit it to you. You will be read boilerplate
statements should you complain or ask "why." 7) Advanta Bank Corp
(Business Cards) is regulated by the Federal Deposit Insurance Corp.
Other Advanta products may be regulated by the Office of the
Comptroller of the Currency. If un sure, start at this helpful page: For Business Cards go to : to file an online complaint. You will probably get no help BUT with
reform legislation in the works, trial lawyer's a-prowlin', and
statistics being kept, it is important to give this ruthless bank a
little poke in the eye, and go on record with the details of your
complaint. |
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| 123 |
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| miriam weinstein |
fairfax, ca 94978
mw@sageworks.net
Complaint_against: advantaComplaint:
fraudulent. call office of the thrift with your concerns. they have
jacked my rate from 3% to 10% to 25%. they claim late payments, but
do not send confirmations when you schedule a payment so you have
proof. i went on line and couldn't find anything at all to indicate
that i had a payment scheduled. so, how can i prove anything? i just
called them up and they told me i made a payment today, which would
post at midnight tonight - but i made the payment yesterday. when i
asked to speak to a superviser he said, oh she was wrong. she even
gave me today's date and the time i theoretically made the payment.
and of course, if live in California or on the west coast, you have
to make your payment by NOON which is absurd. total rip off company.
pay it off or stop paying them, that's what i say. |
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| 124 |
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| G.T. |
Portland, OR 97225
Complaint_against:
Advanta
Complaint: Always paid on time. Started at 7.99%
and just got an increase to 25%. Never late, not maxed out. Credit
Score is 800. Called and ask for an explanation and they said it is
proprietory. THIS SHOULD BE ILLEGAL. OUR DO NOTHING CONGRESS NEEDS
TO STOP THIS! Where are Attorneys and the ACLU when consumers are
being screwed. |
|
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| 125 |
 |
|
| |
| Shelley |
| Complaint_against: Advanta Bank Corp.
Complaint: Raised interest rate by over 300% in
retaliation to a balance transfer of some of my balance |
|
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| 126 |
 |
|
| |
| Robin Jean |
Bakersfield
Complaint_against: AdvantaComplaint: I had
an Advanta Credit Card for a while without any problems. Then I
decided to pay it OFF IN FULL! Shortly after paying it off I wanted
to buy a new appliance for my home. When I applied for credit I was
denied. I requested a copy of my credit report to see WHY FOR THE
FIRST IME IN MY LIFE I WAS DENIED CREDIT! It turned out that Advanta
had sent a statement with a late fee to some unknown address and by
now that late fee was $300.00's plus interest. I called Advanta and
explained to them that I had never lived at the address that they
were sending the statement to, that I owned my home and had been
living! there for many years. I spent a considerable amount of my
time trying to straighten this out. I came to the conclusion that
ADVANTA DOES NOT HAVE A DEPARTMENT FOR FIXING THERE MISTAKES!!! If
they happen to make an error they just sell off the credit card to
someone else with no records. By the time I gave up on trying to get
someone to fix this error my card had been passed around to at least
3 other companies none of which has the original record of Advanta's
error. It's been several years now and my Experian Credit Report
still has the incorrect address that Advanta sent that statement to.
What I learned was this; be very careful as to which credit card
companies you use. If they make a mistake, you are expected to pay
with your hard earned money for there error, and if you don't pay
for there mistake they can ruin your credit. If your going to use
ADVANTA you'd better pray that they don't make a mistake on you card
or you could be PAYING for it years later! |
|
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| 127 |
 |
|
| |
Anonymous
Oregon |
| Complaint_against: Advanta Business Credit Card
Complaint: This credit card company is a rip off!! I
received my statement and they jacked up my fixed interest rate of
9.99% to 25.08%. Where the hell that number come from? I have
excellent credit and no derogatory info. on any of the credit
agencies. I was late on payment by 2 days in Feb. 2008 and made that
payment by phone. I have always paid more than the min. amount to be
paid. I called twice today to talk to a customer representative. The
first sounded like he was from India or something. Couldn't
understand a word he said. I called later in the day and spoke with
someone who actually spoke english I could understand but could give
me no answer why my rate went up. I told them that if they did not
lower my rate I would cancel this card and never do business with
them or any other affiliaton related to this hidious corporation.
Never has this ever happened to me and I could just spit nails...I
am so furious. They could care less. How do these leeches sleep at
night. |
|
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| 128 |
 |
|
| |
| Violated |
nalabug1@msn.com
Complaint_against:
Advanta Business CreditComplaint: We
started out 4 months ago at 7.9% interest then I went online to
check next payment due date and they had hiked our rate up to 30%.
We were never late, never over limit, credit score over 700. When we
contacted them they said it had to do with "utilization review" and
they would not lower it. Now we are scrambleing to try and pay the
suckers off. They are a fraudualant company set up to take "advanta"ge
of persons and businesses. Where are the police they need to be
arresting these people? |
|
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| 129 |
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| P A Brimage |
Bedford TX 76021
pat@cigarit.com
Complaint_against: Advanta Business Cards
Complaint: DO NOT APPLY FOR ADVANTA...HIGHLY UNETHICAL BUSINESS
PRACTICE...UTILIZES BAIT AND SWITCH...INCREASED INTEREST RATES BY
400%+ IN LESS THAN 5 MONTHS...WHERE IS THE ATTORNEY GENERAL'S OFFICE
IN THIS MATTER...IT SHOULD BE PUBLICIZED WIDELY AS THE PUBLIC SCAM
THAT IT IS! Applied for and recd Advanta for my business because of
7.99% interest on purchases and 0% on balance transfers; had Advanta
account for FOUR months...paid EARLY and MADE PAYMENT 4 TIMES
GREATER THAN THE MINIMUM MONTHLY REQUIRED each of the 4 months...the
interest rate has jumped in 2 increments over months 4 and 5 to
25.08% on purchases and 35.08% on transfers. When I questioned this
action, I was told the increase was based on a monthly review of our
credit profile which is blatantly untrue because NO CREDIT INQUIRIES
ARE ON OUR ACCOUNT SUBSEQUENT TO THE INITIAL INQUIRY for credit
approval. |
|
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| 130 |
 |
|
| |
| Mike Mountain |
Glenside Pa 19038
MikeMountain@comcast.net
Complaint_against: Advanta Platinum BusinessCard
Complaint: I too have a very good credit score (750),
and have never paid late or paid just the minimum. Advanta statement
arrived today and the rate is 25.08%??? It was 7.99%, when I asked
when it was changed, I was told I was sent a disclosure in July (I
did not receive any disclosure) and when I asked that the rate be
lowered, I was told that was the lowest rate I could get-talk about
bait and switch, I will complain to the Attorney General of the
state of Pennsylvania. My current balance is $2000, and I am going
to pay it NOW, I told the person I spoke with on th! e phone ('Shaniqua')
that I wanted the account CLOSED-these people are reprehensible, and
do not do business with Advanta Bank, they are a RIP-OFF!!! |
|
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| 131 |
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|
| |
| Daniel |
So, Ca, 92131
daniel@pcmedicsd.com
Complaint_against: Advanta Credit card
Complaint: Wow major rip off. My interest rate
went from 7.99 to 25 in an instant with no real explanation.
Canceled card and paid off. No help from customer service to get my
rate down again. |
|
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| 132 |
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|
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| RON S |
SAN JOSE CA
Complaint_against: advantaComplaint: TO ALL
OF YOU WHO HAVE BEEN RIPPED OF BY THE FKN ADVANTA CARD I URGE YOU TO
CALL THE FDIC AND REGISTER A COMPLAINT. THEY HAVE A ADVANTA RIPPOFF
CARD SPECIALIST!! THESE GUYS WERE ABLE TO MAKE FKN ADVANTA RIPOFF
CARD REDUCE MY RATE BACK TO THE 7.9% IF I CLOSED MY ACCT.I WAS ONLY
TO HAPPY TO CALL ADVANTA AND TELL THE TO STICK THEIR CARD AS FAR UP
THEIR ASSES AS POSS..I CANNOT TELL YOU HOW OR WHY THEY RAISED MY
RATE FROM 7.9 TO 22% BUT THEN AGAIN THEY CANT EITHER!! I TALKED TO A
FEW OF THE RUDE FKN MORONS WORKING THERE AND GOT NOTHING BUT BULLSHT
ANS THE BEST BEING WE UNDERSTAND BUT THERE IS NOTHING WE CAN DO LOL
THEY ! TEACH THEM WELL IN BULLSHT SCHOOL ANY WAY FOR ALL OF YOU
RIPPED OFF BY BY THE FKN RIPOFF CARD CALL THE FDIC WRITE THEM AND
DONT GIVE UP!! IT A PAIN IN THE ASS BUT IF I BEAT THE BASTARDS AT
FKN RIPOFF ADVANTA YOU CAN TO !!! GOOD LUCK |
|
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| 133 |
 |
|
| |
Anonymous
Mississippi |
redrover38138@gmail.com
Complaint_against: Advanta Credit Card
Complaint: I sure wish I had researched Advanta before I applied for
their 0% interest rate business card. DON'T EVEN THINK ABOUT OPENING
AN ACCOUNT WITH THEM! I submitted my electronic payment early and it
did not go through due to technical problems (them or me?). I was
never late on any card before. Anyway, I was promised by "James"
(sure, I could barely understand his poor English through his thick
foreign accent} that all the extra charges --- late fee, interest)
would be removed within 2 business days per his "manager" as a "one
time courtesy". Of course, this was not done. I am closing thi! s
account and will NEVER NEVER DO BUSINESS WITH THEM AGAIN. I am
sending a notice to all 3 credit reporting agencies regarding this
unprofessional "company". Please do the same if you were scammed by
them as well. When the class action lawsuit is filed, I hope my name
will be at the top!! |
|
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| 134 |
 |
|
| |
| Tony |
Massachusetts
Complaint_against: ADVANTAComplaint:
Advanta raised my rate to 30% !! from 7.9% after 2 years... called
customer service and they gave me the run around. Stay clear of
Advanta |
|
|
| 135 |
 |
|
| |
| Chris Passon |
Orlando, FL
ccpasson@gmail.com
Complaint_against: Advanta Credit Card
Complaint: ALL ADVANTA CARD HOLDERS-BEWARE!!WHO CAN I COMPLAIN TO
ABOUT THIS HORRIBLE INTEREST RATE INCREASE!!! After a ten year
relationship with Advanta and NEVER a late payment and NEVER a late
fee, they raied my interest rate from 12% to 30% IN ONE MONTH. No
warning, no notice, no nothing!! I called thinking it was some type
of error and they insisted that this was ordinary procedure. Is
there ANYTHING THAT CAN BE DONE?? IS THIS LEGAL?? |
|
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| 136 |
 |
|
| |
| Rocky Gahn |
Blue Ridge, Georgia 30513
rocky30513@tds.net
Complaint_against: Advanta Bank Corp.
Complaint: I have had an Advanta business card for several years and
had occassional problems with service. However, last month the
interest rate jumped from 15.49 to 35.08. Thinking the rate was an
innocent mistake, I contacted Advanta and asked for a correction to
the account. I was informed the rate would not change and that I
could apply at some time in the future for a reduction. My answer
was to pay off and close the account. I will be contacting the
Better Business Bureau in Utah to complain about the very tactics
that have caused the meltdown in the financial markets and n!
ecessitated our taxpayer money being used for a bailout. STAY AWAY
FROM ADVANTA BANK CORP.!!!!!!!!!!!!!!!! |
|
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| 137 |
 |
|
| |
| Lynn |
Asheville, NC
lyndymac@charter.net
Complaint_against: Advanta Small Business Credit Card
Complaint: Two years ago we applied for an Advanta
Small Business Credit Card. They gave us 0% on transfers for 15
months and then 7.99% thereafter. It took us a year, but we finally
paid off the credit card and after that was able to pay it off on a
monthly basis. I guess they didn't like not getting ANY interest out
of us. I have never missed a payment or made a late payment and have
always paid way over the minimum due. I have excellent personal
credit, too. I got a statement from them a couple of weeks ago that
our finance charge was going up to 22.99% and that was an adjustable
rate! When I contacted them I got some rigamarole about the economy,
blah, blah, blah. We have shelved our Advanta Credit Cards. I'm not
going to cancel them because that can look bad on a credit report,
but we are certainly not ever going to use them again. |
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| 138 |
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| S. Horn |
Emeryville Ca. 94608
thesusan@mac.com
Complaint_against: AdvantaComplaint: I made
all my payments on time on my 0% interest card. I made my payments
on line, but once the payment wasn't processed and I couldn't get a
confirmation number. I called to check if the payment was processed
and couldn't get through to any one. I called again and my payment
was confirmed, but one day late! I was told that the late charge
would be reversed which it was, but there was a small finance charge
of $1.54. I continued to make payments on time, but I was now being
charged interest of 22%. When I called to complain I was told I lost
the 0% interst rate because I made a late payment! I closed the
account and encounterd even more charges and problems. What can be
done? |
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| 139 |
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| Mad as Hell |
IN
sandbdesign@yahoo.com
Complaint_against: Advanta Business Card
Complaint: Yes I have a very bad taste in my mouth from all the
cussing i am doing because of this RIP OFF company. I have had the
account for over a yr, 3 months ago they raised my rate from 12.9 to
21.9, i have never been late, always paid more than required...and
smack they raised my account to 35 friggin %. I sent the fax they
requested telling them i would not except that rate, was told they
would reduce it back after recieving it, the did recieve it and then
denied it. The lame excuse was because of my personal and business
credit report. I HAVE NOT BEEN LATE ON ANYTHING PERSONAL OR BUSINES!
S... so what the hell are they trying to pull. This is bullshit. I
have told them, i wont pay a damn thing on it unless they reduce
that rate. They refuse.... well so be it, i refuse to pay it then,
In fact i believe they are doing this shit to all of the customers,
and then they will probably go out of business when they have bled
us dry.I honestly think they are doing this to end up having the
Gov. bail them out in the long run. I REFUSE TO MAKE ANOTHER
PAYMENT< I WILL CLOSE THE SMALL BUSINESS BEFORE THEY GET ANOTHER
CENT. BBB better jump on thier ass before this gets farther out of
controll. SO WHAT WILL THEY DO IF WE ALL JUST STOP PAYING THEM
ANYTHING....GIVE US ALL A BAD WRAP ON OUR CREDIT SCORES??? SO
WHAT...IF YOU ASK ME WE ARE ALL GETTING SCREWED OVER BY THE 3 CREDIT
REPORTING AGENCIES ANYWAY. WHO GAVE THEM THE RIGHT TO USE OUR SSN TO
BEGIN WITH. THERE MUST BE A LAW AGAINST THAT TOO. |
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| 140 |
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| Lisa Thompson |
Chelsea, MA 02150
Lt3365@yahoo.com
Complaint_against: Advanta Bank Corp
Complaint: AVOID ADVANTA BANK CORP. I have had my business card for
three years. Always paid my payment on time and over the minimum
payment. I receive my statement and my rate has jumped from 10.99%
to 30.08%. When I called to discuss this matter I was told that it
was due to my credit rating changing. I was told to call back in a
couple of months to see if anything has changed with my rating. NO
THANKS. I will pay this credit card down and never do business with
these loan sharks ever. I am also writing a letter to my Senator,
Congressman and anyone else who will listen. I don't know how they
get away with these predatory lending scams. THEY NEED TO BE
EXPOSED!!! |
|
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| 141 |
 |
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| -sam |
Bozeman, Montana
Complaint_against: AdvantaComplaint:
September 2008 After 9 months of regular payments and no late
payments, Advanta raised the interest rate on my business card from
7.99% to 25.8%. When I called and asked the company why, they said
it was due to their "complex formula based on credit history, other
credit card payment history, mortages, car loans, etc., which placed
me as a high credit risk". They said they were not able to give
specifics. But, according to Equifax, my credit rating is 777 - a
great rating, and representing only a 2% risk. After the run-around
I got on the phone, I suspect this is just a standard ploy of
Advanta's. According to several websites, they are a very popular
card for small business. I suspect this will soon change.
|
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| 142 |
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| Spoonerqueen |
Central Virginia
Complaint_against: Advanta Business Card
Complaint: Had this card for 2.5 years with NO late or missed
payments. Latest statement took my interest rate to a whopping
35.08%. Called them and basically the state of UTAH has no interest
cap. I didn't do anything wrong...credit is excellent and this is my
"reward" from Advanta? DO NOT DEAL with this company or any other
credit card company based in Utah. Crooks, plain and simple! |
|
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| 143 |
 |
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| Luis |
Kissimmee Fl. 34744
sales14@msn.com
Complaint_against: Advanta CardComplaint: I
guess I am in the same boat, I got trap with the same scam Advanta
is a crook company looking to explode their client. My interest rate
with not reason was raise to 25%. Maybe is time to take this issues
directly to Washington and have our congressman look into this.The
other practice done by many other company,one in particular is their
late fees practice. They will hold statements to be mail after being
printed so you will receive it 5-8 days before their given dead line
which banks are making it to be less than the normal 30 days cycle.
This is being done cause banks are making million! s every month on
just late charges. BP gas cards are well known for this practice.
Beware! |
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| 144 |
 |
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| Barbara S |
CA
shanthi723@yahoo.com
Complaint_against: ADVANTAComplaint: Got
the advanta card with 2.99% balance transfer life of the loan offer.
Always send my payments 5-7 days ahead of due date. This month they
raised by interest because they said they received my payment 3 days
late. Talked to supervisors and they say that can't change it. I
sent it regular mail and they usually process and deposit my checks
within 4 days. This time it was 9. How can I prove I mailed it on
time? This company sucks!!! I have never dealt with a worse customer
service credit card company. Don't use them. Sign me up the the
lawsuit that I am sure is soon to come. |
|
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| 145 |
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| hate advanta |
indianapolis, in
Complaint_against: Advanta Bank Corp
Complaint: always paid my full balance and once when i did not they
back charged me for the interest during the "grace period". I told
them to close my account when they would not give me a credit for
it. they did and raised my rate to over 35%. i paid it off
immediately but they did had already had over $100 interest charged
to me. they also liked to make sunday your payment date (they aren't
open on sunday). bad company, bad ethics. thank the gov for there
bankrupcty reforms...these card companies can charge loan shark
rates... what a joke. american express is still the best card
going... |
|
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| 146 |
 |
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| Stan |
Miami, FL
Complaint_against: AdvantaComplaint: BUYER
BEWARE! As a card holder since 2006, I had a 7.99% rate until my
last statement showed 30.08% !!!! I called and was fed the same BS.
They told me my rate changed due to my credit score, payment history
and the economy! My credit has not changed. If anything, it
improved. I have never had a late payment with Advanta. They said I
received a letter showing the rate increase and had a chance to opt
out. I never received this letter. After getting off phone with
Advanta, I quickly transferred my balance to another credit company.
I will never do business with Advanta again. |
|
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| 147 |
 |
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| FRANK VAN BUREN |
FVBCPA@YAHOO.COM
complaint_against: ADVANTA CREDIT CARD SERVICES
Complaint: 0% TRANSFER OF ABOUT $14,000 MADE IN 5/07.
CALLED IN JUNE TO PHONE IN A PYMT - NO STATEMENT RECEIVED AND WAS
MARKED LATE 7 DAYS. PAID BY PHONE IN 9/07 ON DUE DATE AND WAS MARKED
ONE DAY LATE. THEY RAISED RATE TO 29.99% WITH THE NOXT STATEMENT. I
PAID BALANE IN FULL. THEY CALLED ME IN OCTOBER TELLING ME THAT I HAD
OVERPAID BY 141.00 AND RATHER THAN HAVE ME CLOSE THE ACCOUNT, THEY
APOLOGIZED AND OFFER ME (AGAIN) A 0% TRANSFER. I TRANSFERRED 14,000
AND THEY CHARGED ME INTEREST IN NOV AND DEC AT 29.99% WHICH THERY
CANCELED AND APOLOGIZED TO ME IN WRITING SAY THAT THE ACCOUNT HAS A!
0% RATE. IN JANUARY, THEY AGAIN CHARGED INTEREST, BUT AT 18.99% THEY
REFUSED TO CHANGED IT SAYING THAT THE LETTER THAT I HAD FROM THEM
WAS A MISTAKE AND THAT EVERYONE THAT I SPOKE TO HAD GIVEN ME
MISINFORMATION. THEY APOLOGIZED BUT WOULD NOT CHANGE ANYTHING. I
CALLED THEIR ATTORNEY IN HORSHAM (RICHARD NELSON) TO GET THE MATTER
STRAIGHTENED OUT - WASTE OF TIME. I AM SUING THEM IN PA. MY ATTORNEY
IS SCOTT FELDMAN IN DOYLESTOWN, PA AND HE IS VERY TRUSTWORTHY IF YOU
WANT TO GO THIS ROUTE. |
|
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| 148 |
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| sid |
mt. airy, md
Complaint_against: advanta credit card
Complaint: we have an advanta business card for our small business.
out of the clear blue, advanta decided that we were a risk, and
raised our interest rate to 22 percent. we have never been late,
never missed a payment. I call them and they said we have to much
credit out there and now we are a risk. I asked them how raising our
rate so high will help us pay them if we are a risk? they would not
answer. they are the worst credit card. please do not get trapped
into their attractive rates, they can change them at will.
|
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| 149 |
 |
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| steve |
ca
Complaint_against: advantaComplaint: Had
the business card for 3 yrs, with no late pays, always paid 3x the
minimum. Get statment today saying showing increase rate from 6.9 to
25.3 Call them and they say they mailed a letter (phantom letter)
and that my risk had been reasigned. I told them that I can see they
are the ones in trouble, and why don't they just call the note,
instead of creating a illusion that I am the risk.. These guys are
sad, and I will be happy to pay them off in full and walk. Good
ridence. |
|
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| 150 |
 |
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| Gustavo Roche |
Miami, Florida
gravale@yahoo.com
Complaint_against: ADVANTA CREDIT CARDS
Complaint: Can any one help? Never being late on my payments, to the
contrary my payment werre always on time and double the requiered
payment, and with no explanation my interest went from 7.9% to a
28.+%. On the mean while their site still suggesting the 7.9% I
called trying to get an explanation and was given none. I was
informed that the interest could change any time. A letter had been
sent to me telling me that the interest was going up. I was told
that my payment history has no bearing on their decision to change
my interest. This is a bank thievery and have to be stopped. There
has to be something that we can do. e-mail: gravale@yahoo.com Let's
all send a copy of this page to the governor of Florida, the
President, the credit bureau, the state proffesional license
departemnt and see what happen. I am paying this up and will let
everyone about this thievery. I would like to expose advanta for
this throught the media so everyone knows how they business
practices. |
|
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| 151 |
 |
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| Jacob |
Los Angeles, CA
Complaint_against: Advanta Credit Card
Complaint: I have great regret in having their CC for the following
reasons: 1 - On my first statement, I noticed a Late Fee of $39.00.
I called and asked them to remove this charge as a First Time
Courtesy. They Refused. I know for a fact that w/my other Cards,
they cheerfully agreed and removed, as One Time Courtesy. Advanta
Card will not do that. 2 - I also noticed that they apply "foreign
Transaction" fee of 3% on charges I have made while in Canada.
They'll not remove that either. Claiming that this policy is spelled
out in their Card Policy. How many people you know read this
Booklet? I have three other Cards, None charge this Foreign Fee!!! I
feel this Company is out to reap-off the small consumer and take
advantage in every turn!!! I closed my Advanta Card for their
Draconian and Consumer Hostile policies. I really hope they go out
of business! Jacob |
|
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| 152 |
 |
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| MAD AS HELL. |
Indianapolis IN
sandbdesign@yahoo.com
Complaint_against: AdvantaComplaint: PLEASE
NOTE......This is my 2nd post. I want you all to know, we have
discussed this matter with everyone here in Indiana. We are now
filing the complaint with the Federal Trade Commision. We have been
told there are already several complaints against Advanta and they
are now gathering all complaints to file appropriate action.
EVERYONE NEEDS TO DO THE SAME.....FILE YOUR COMPLAINT ONLINE WITH
THE FEDERAL TRADE COMMISSION. TOGETHER WE CAN MAKE A DIFFERENCE,
SMALL BUSINESS IS WHAT STARTED THIS COUNRTY, AND WE ARE STILL
STRIVING TO DO THE SAME, WE AS SMALL BUSINESS'S ARE BEING THROWN
UNDER THE BUS....WE REFUSE TO GET RUN OVER, NOW IS THE TIME TO STAND
TOGETHER. |
|
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| 153 |
 |
|
| |
| Advanta Ex-customer |
| Complaint_against: Advanta
Complaint: This is definitely the worst credit card
company I have ever dealt with. We never paid late, always paid more
than the minimum amount due, but all of a sudden, they increased our
APR for no reason and couldn't even explain why they did that when
we called to inquire about it. Worse was that they didn't even
bother to send a notice letter or email and just apologized said
they missed us. We were told that if we opted out, they would change
the rate back to 7.99%. So, we did. It turned out even that promise
didn't last. Two months later, they increased our rate again with no
valid reason. Don't bother to do business with Advanta. They are
nothing but a bunch of frauds and liars. They might offer you a low
interest rate to lure you in but later on change it to a
ridiculously high one. |
|
|
| 154 |
 |
|
| |
| Cary Black |
Freeland, MI
ckblack@redowlpublications.com
Complaint_against: Advanta BankComplaint:
Beware...Do not use Advanta Bank. They are extortionists and have no
integrity. As a small business owner, I opted for the 7.99% fixed
rate card as economically it seemed reasonable. I used the account
for a couple years and was generally satisifed. I always paid my
bills on time and generally over the minimum amounts. My credit
score is 771. I recieved a letter stating that they were raising my
interest rate to 35%. The letter indicated I could opt out and they
would deactivate my card. I cut the card up and sent the letter.
When I called, I was told my increased rate occurred because my
business was a credit risk. I have no negetive credit and no record
of them checking my credit. I asked to speak to a manager and was
transferred to Chelli. Chelli indicated they had recieved my letter
but there was no statement in about opting out. I read the copy I
kept to her and faxed her a copy of the original. She indicated they
would deactivate my card and lock me in at 17.9%, and make the
appropriate adjustments on my account as well as extend the
adjustments to reflect the lower rate. (Better than 35% I thought).
I would have to make my new minimum payement which was twice what it
used to be. I scrambled and made the payment. They did nothing they
said they were going to do. The next month's minimum payment
includes mysterious finance charges that are non- specified and
larger than the first. I feel they have violated their contract with
me. I am seeking seeking legal advice. I refuse to pay more and will
initiate bankruptcy to avoid giving them another dime. |
|
|
| 155 |
 |
|
| |
| D Carpentre |
Cleveland, TN
dec458@msn.com
Complaint_against: Advanta Bank - Class Action
LawsuitComplaint: Please contact me if your
are interested in joining our class action lawsuit against Advanta
that attorney Alan Finkel in Commack, NY is working on. He is trying
to recruit class action members at this point and is working on the
beginnings of a lawsuit. You can reach me at dec458@msn.com (D
Carpenter in Southeast Tennessee) or you can reach Alan at
cloudcowboy@aol.com. Advanta did the exact same ripoff items to us.
They jacked my interest rate to 30.05% after making 1 late payment
in 10 years late by 2 days. They even refunded the late fee just
before they screwed me over. I have a 749 FICO and excellent credit.
Thanks! Doug |
|
|
| 156 |
 |
|
| |
| Juan R Cardona |
Boynton Beach, FL, 33436
jcardonatorres@yahoo.com
Complaint_against: AdvantaComplaint: My
rate was increased from 7.99% to 25.5% without any specific reason.
Advanda has betrayed their customers. I would like to know if a
group of customer can sue this deceptive credit card company. This
is a case of outrageous, deceptive business practices. |
|
|
| 157 |
 |
|
| |
| Small business owner |
Micanopy, FL 32667
Complaint_against: Advanta Bank Corp
Complaint: I just received my small business credit card statement
and was astonished to see that Advanta had raised my interest rate
from 7.9% to more than 26%. I realize that card companies have the
right to raise rates whenever they want, but I never thought it
would happen to me, as I have excellent credit and have never been
late or over-limit on any card. I think the company is doing this
because they know that in the tight-credit environment, many people
will not have the option of transferring their balances to another
card, or paying them off. Their only explanation to me was that they
h! ad sent me a letter informing me of the increase. When I looked
through my mail, I found the notice--not a personal letter, and
nothing that had my name on it-- a folded notice of the type
typically sent out to keep people up-to-date on the card agreements.
The new "rate" was hidden in the 15th paragraph of this notice. This
is a terrible company. That kind of rate increase--FOR NO REASON--
is enough to put many small businesses out of business, and that is
not what America needs right now. |
|
|
| 158 |
 |
|
| |
| Michelle A. Payton |
Columbus, OH
theleftside@aol.com
Complaint_against: ADVANTA Credit Card
Complaint: I have been a customer of Advanta since October 2002. I
have used their 6.9% promos regularly, but had a balance of
purchases non-promo. They were hovering around 10% until September
15, 2008 and I got my statement October 14th with a 31.3% interest
rate on the non-promo dollars used. This is a 20 point shift!!! I
was in shock and when I called a "Account Manager" from India
(literally, I was talking to a woman from India) said my company
looked like I could be risky and increased my rate. I have paid them
on time, never gone over my limit, have paid more than require! d
every month and have done business with them for more than 6 years!
The "Account Manager" assure me that she was the last word and I
held until she gave me the next level up for 30 minutes and she
never connected me. This is predator lending in my opinion. No
wonder banks are needing bailed out. |
|
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| 159 |
 |
|
| |
| Elena |
East Elmhurst NY 11370
Complaint_against: Advanta CardComplaint:
These people are scam artists and their supervisors are jerks
(attention Travis Dunson)....Our company did a balance transfer a
little over a year ago to a credit card with Advanta. We locked in a
2.99% APR rate for the life of the balance. Our relations with
Advanta were so good the first year, we decided to to a smaller
transfer of $3,500 a few months later. We didnt get the 2.99% rate,
but they did lock us down for 9.99%. We accepted and transferred the
money. A few months later, we received a statement with a 20.08%
finance charge. We were outraged. We were never informed of this
rate increase (ha! d we known we would have cancelled the card
immediately). We called Advanta immediately and were treated with
such disrepect by the supervisor of the Salt Lake City, Utah offer,
my boss was blue in the face. Travis Dunson was condesending and
completely rude to my boss stating "We dont have to have a reason to
raise your rate" I was OUTRAGED to say the least. Not only would he
not give us a specific reason as to why our rate went up, stating
they had the right to do it without informing us. Upon further talks
in a second conversation (With a very wonderful and plesant woman
named Linda from the PA office) we were given the name of Travis
(who would not give us his last name) and were told in more detail
that a letter was sent 8/4/08 (we never received it and Im the most
OCD person when it comes to mail- color coded filed, calendar of
payments, etc...) they stated that due to the economic crisis they
were raising rates in fear of deliquent payments (wouldnt you want
to lower them then so people can pay more to you?) I would not
recommend doing business with Advanta EVER. They have no respect for
their customers and I think actually enjoy listening to people
hurting from this crisis (Travis was certainly amused). Advanta is
the worst company to do business for your small business. Based on
the complaints I have seen on this website, I wish I would have read
this site before we applied for it... |
|
|
| 160 |
 |
|
| |
| a batt |
htysmfd333@yahoo.com
Complaint_against: AdvantaComplaint: jack
the interest rate without notification, close the account and trying
to pay off remaning balance and they have the nerve to raise the
rate again. Never missed a payment never late. a |
|
|
| 161 |
 |
|
| |
| Mike Mountain |
Glenside Pa 19038
MikeMountain@comcast.net
Advanta BankComplaint: Please, anyone who
has had bad experiences concerning Advanta Bank, send an email to
cloudcowboy@aol.com, he is an attorney who has agreed to take this
on as a class-action suit against Advanta. All you will need to do
is email him, his name is Alan. He also had a web site at
nymediation.com, his office number is 631 462 3100-don't let these
greedy you-know-whats get away with this, with the economy the way
it is, NOW is the best time to send a message to politicans and
banks about what these wild-west credit practices do to small
businesses. Just send a brief email, subj! ect 'Advanta"-thanks
|
|
|
| 162 |
 |
|
| |
| Allen |
GA
Complaint_against: ADVANTAComplaint: Have
had a small business card with Advanta for over two years. Never
missed a payment or was late, and always payed at least double the
minimum. They kept raising my credit limit even though I never used
it. Then this month I noticed that the interest rate had gone from
7.99 to 20.08 percent. I called them and got the same story as
most....they had sent a notice in August, it might not have anything
to do with my FICO score, wait and see if it drops back down, etc.,
etc. Nope, I'm paying this one off and while I don't plan to close
the account I for sure will not use it again except in dire
emergency. |
|
|
| 163 |
 |
|
| |
| SalvageYard |
Michigan
LeeWhip01@aol.com
Complaint_against: Advanta Credit Card
Complaint: I bought the low interest rate scam hook line and sinker.
I ran the card up close to the limit of $44,000. I always paid on
time and still saw my rate climb to 34.99%!!! I have made several
calls and talked to a person who assured me that she was as high up
as I could go. There is nothing she can do about it. My threats of
defaulting on this loan if they didn't lower the rate didn't matter
to them. She said "You do what is best for your company and we'll do
what is best for ours" I hope the heads of this company burn in
Hell!! |
|
|
| 164 |
 |
|
| |
| Sucessful Air Conditioning Company |
bestac@yahoo.com
Complaint_against: Advanta Business Cards
Complaint: I filed a complaint with the Federal Trade Commission &
contacted my company lawyer to search out firms for a class-action
lawsuit. Advanta raised my rate from 6.99% to 23.99% despite
excellent credit and no late payments -- I paid off the account in
full and walked away from those crooks -- America doesn't need
corporate shit like Advanta. |
|
|
| 165 |
 |
|
| |
| Raymond Carter |
| Complaint_against: Advanta
Complaint: Same story as everone else. 4.99% for the
life of the balance transfer. I paid early every month. Now after
twoo years they jumped to 24.99%. No reason give, they just said
they could. Thankfully I could pay it off. This type of breach of
promise could force bankruptcy on me and many others. |
|
|
| 166 |
 |
|
| |
| R |
Mississippi
Complaint_against: Advanta Business Credit Card
Complaint: DON'T PAY YOUR BOGUS BILL! MAKE THESE
CROOKS GO OUT OF BUSINESS! They have already dinged your credit
already and won't change anything--so just quit trying to deal with
them! They are notorious for adding late charges (when you can PROVE
YOU PAID ON TIME, as in my case) and changing the interest rate for
no reason!! Please send a complaint to the Attorney General of Utah,
as I did!! Don't send good money after bad; they will only keep
adding bogus charges....you cannot deal with idiots!!! Also, good
luck trying to understand their "customer service reps"---sounds
like they're in some third world country in a tent. Learn a lesson
from these crooks---try to pay off all your credit cards (except
this one; remember, we're trying to close them down)...and never be
a slave to the lender again. Good luck! Don't get mad--get even!!
|
|
|
| 167 |
 |
|
| |
| Joe |
| Complaint_against: ADVANTA
Credit Card Complaint: DO NOT APPLY FOR AN
ADVANTA CARD Raised my rate for NO REASON. Said they sent notice.
After complaining they said we were a higher risk. This is BAIT and
SWITCH at it's best (OR WORST). I thought stuff like this was
illegal? |
|
|
| 168 |
 |
|
| |
| Mike |
roxboro nc
lumpysoprano@AOL.COM
Complaint_against: Advanta Credit Card
Complaint: I have a similiar story to the other thousandS OF
complaints against Advanta. I Applied 2 years ago and was approved
for a 7.99 rate after a 12 month no interest period. I never saw the
7.99 and instantly it was raised to 9.99 which it remained till
August of this year where they jacked it up to 21.67%. I called
their customer service and within 5 minutes the manager was able to
reduce it to 14% which is still outrangeous. Their reasoning was
that they have a third party that makes soft credit pulls and
concludes risk factors of their clients. Basically, they can create
any reason under ! the sun to hurt their current customers. My
company has a low risk rating with bradstreet and dunn with an 80
paydex. This is coupled with excellent personal credit. Advanta's
profits are down and they are making bad decisions hurting their
good paying customers to line their corporate pockets. I intend to
pay it off (only own 5k on 24k limit) and not use it until the
government passes a law protecting consumers from this type of
abuse. If advanta thinks their bottom line is hurting now, wait till
an abundance of people like me stop using them from the beginning,
they have not kept their word. BEWARE OF THIS COMPANY |
|
|
| 169 |
 |
|
| |
| Shawn |
Wickenburg, AZ
Complaint_against: Advanta
Complaint: After reading the other complaints here
I must sound like a broken record! We had a business card for 3
years, were never late on a payment, paid it off most months but
once we came within (under) a few hundred dollars of our credit
limit they jacked us from 7.99% to 26.31%!. They said they sent us a
notice but of course we never received it and I have requested it 2
more times and have yet to see it. Apparently it gives you the
option to opt out of the change. They also said that we were "a
higher credit risk" all of sudden. We have a credit score of 780
points! This is what it says in the fine print of the Adva! nta
Business Card Agreement (section 12): AMENDMENT/CHANGE IN TERMS: We
have the right to change, amend, add and delete terms of this
Agreement, including (without limitation) changes that affect
existing provisions on balances, rates, fees and/or finance charges
as well as changes that add new provisions not directly related to
previously-existing provisions, upon written notice as required by
applicable law. We may change any of your Account terms (including
rates) at any time for any reason. In particular, that means your
Account rates (including any introductory or promotional rates) are
not guaranteed; any rates may be changed, fixed rates may change to
variable rates, and variable rates may change to fixd rates. Any
changed, amended or added fee, charge interest rate, finance charge
or minimum payment amount (whether increased or decreased) or other
Account term or Agreement provision shall be effective as to both
the outstanding Account balance and future transactions unless our
notice specifically provides o! therwise. We consider, and you
agree, that you have accepted any change if you keep or use the Card
or the Account after the effective date of the change. What an
absolute SCAMMMMMM!!!!!!!!! They have complete and total legal
control to get away with this crap! Obviously we as consumers and
voters need to speak to our state legislators and make it clear that
this is not acceptable! I hope everyone who reads this takes it very
seriously. I'm sure all the other credit card agreements probably
say the same thing so BEWARE!! Anyway, I paid off my Advanta and
closed my account. |
|
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| 170 |
 |
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| |
| BT |
New Smyrna, FL, 32168
Ddocturn@excite.com
Complaint_against: ADVANTAComplaint:
I read the notice they sent about a raise of interest rate, and
opted out, sent them a letter stating so, and never used their card
again. I shredded it. I would continue under the old agreement and
pay it off. The next bill came with an interest rate of 36.31%. I
called, and they said they never got the letter. Our office mails
thousands of letters each year,and none get lost. Some come back
because the person moved and left no forwarding address, but the
letter I sent them never came back. They refused to budge. I never
missed a payment, or was late on one. They will eat the amount owed.
I! have very little to lose by filing for bankruptcy. I can reaffirm
the other cards I have, keep my house, because of the devaluation,
and they can't take a way the tools I make a living with. I don't
need a fancy car, just transportation, and my life won't change at
all. They can stuff their interest rate where the sun doesn't shine.
Take action against these thieves!!! We can run them out of
business. |
|
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| 171 |
 |
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| |
| Advanta Rip Off Victim |
California
Complaint_against: Advanta Bank - CEO Dennis Alter should be exposed
Complaint: First, it is your your duty to report this
FDIC. Please do it! Advanta Bank is regulated by FDIC (Federal
Deposit Insurance Corporation). Here is the website link:
https://www2.fdic.gov This company is on fraud list for many
customers on many of these web sites. Advanta Bank should not see
another penny from most of these customers. This company is going
out of business looking at the stock price of $2.00 per share.
Market valuation of this company in today's market is about $32
million. They have good reason not to pay penny to Advanta CEO
Dennis Alter. Hopefully, FDIC will knock on door at Advanta soon.
Let's pray very soon! |
|
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| 172 |
 |
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| |
| Marvin W. Shepard |
Excelsior Springs, Mo. 64024
excelfloral@epsi.net
Complaint_against: advanta business cards
Complaint: WHAT A CRIMINAL CREDIT CARD COMPANY. I
HAVE NEVER BEEN LATE ON A PAYMENT AND I USED ONE OF THE CONVENIENCE
CHECKS MAILED TO OUR BUSINESS. TO MY AMAZEMENT, THE VERY MONTH THE
CHECK WAS POSTED THEY ALSO TURNED AROUND AND RAISED MY 12.9 % RATE
ON REGULAR PURCHASES TO A WHOPPING 31%. I THINK THESE PEOPLE ARE
DISPICABLE AND SHOULD HAVE THEIR BANKING LICENSE REVOKED. I WILL
NEVER DO BUSINESS WITH THEM AGAIN AND I HOPE EVERYONE WHO MAY THINK
ABOUT DOING SO WILL IMMEDIATELY STOP THEMSELVES FROM DOING SO. THEY
ARE PREDIATORS OF THE WORST KIND. EVERYONE NEEDS! TO WRITE TO THEIR
CONGRESSMEN AND COMPLAIN VERY LOUDLY TO GET THIS CREDIT CARD
INDUSTRY UNDER SOME VERY STRONG RULES AND GREAT PENALTIES FOR ANY
VIOLATIONS OF THESE NEW LAWS. HOORAY !!! FOR ALL WHO HAVE SPOKEN OUT
AGAINST THEM. EVERYONE SHOULD REFUSE TO PAY THEIR BILLS TO THEM AND
LET THEM TAKE A BIG HIT THEY CANNOT RECOVER FROM. EVERYTIME I EVEN
SEE OR HEAR THEIR NAME I WANT TO THROW UP!!!!!!!!! |
|
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| 173 |
 |
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| |
| Deborah Kinder |
Hailey ID 83333
svdbk@yahoo.com
Complaint_against: Advanta BankComplaint:
RE: Deceptive fees...raising my percentage rate from 7.99 % to
almost 30%! without my knowledge. There was one late fee which I
spoke to their customer service person about back in June of 08. I
did not receive the bill until less then 2 weeks before it was due.
She said told me she would remove my late fee of $35. She also told
me this would not go against my credit then turned around and
changed my rate to 29% causing me a fee of hundreds of dollars per
month since June of 08 which I just discovered on my October
statement. I had to call them twice on the late fee because they p!
ut it on then took it off then put it back on again making it look
like I have more then one! This begin 6/08 and I did not discover
this until my October Statement when I saw the finance charge was
almost $300! I feel I should be reimbursed the fees charged from my
percentage of 7.99% from June 01 2008. I have since closed this
account and have a balance transfer in progress. |
|
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| 174 |
 |
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| |
| CD |
SC
middleclassusa@gmail.com
Complaint_against: ADVANTAComplaint: I am a
small business with a decent credit score. Never missed a payment or
made less than minimum on any credit card. Had balance transfer with
Advanta at 3.99 percent interest. Interest was supposed to go back
to purchase interest rate (at that time 15.99%) after 18 months. The
18 months was up this month. I just received my new bill. The
balance transfer card rate is now 35%!!!!!!!!!!!!!!! My interest
rate went from $54.00 a month to $444.00 When I called they said
that because of my debt to income ratio that was the only interest
that I could get. Even though I had just received another balance
transfer offer in the mail offering 7.99% for the life of the
transfer. I will file bankruptcy before I pay this loanshark
company. I must mention that none of my other business or personal
credit card companys have done this. I have written letters to both
presidential campaigns, my senators, and state representative along
with a letter to Advanta stating my position as well. My biggest
concern here is not even me any more it is everyone else that is
being financially abused by this company. If everyone just stops
paying this credit card company they would be forced to rethink
their policies. I will start blogging about this company on MySpace,
Facebook, Twitter and every other public form I can find. I will
also provide a link to this site so thousands more people will find
it and be warned. |
|
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| 175 |
 |
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| |
| Greg |
Burlington, NC 27215
gras53@earthlink.net
Complaint_against: Advanta business credit
card
Complaint: Advanta has now
raised my apr from 7.99% to 9.99% to 10.08% to 11.31% in the space
of four months. It does no good to talk with the reps ( in India).
And if you call and ask for a supervisor it's the same. I have a
high credit score, no other c/c debt, no car payments, no
mortgage... so what's their problem. Anyone that has STARTED a class
action lawsuit please conatct me. And if you can get the email
address, phone number or home address of Chad C. Blue, he is the
Chief Credit Officer for Advanta bank corp:, I would appreciate it.
I think his office, ( I think it is ! in Salt Lake city, Advavnta
Corporate office) should be flooded with mail and complaints. |
|
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| 176 |
 |
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| |
| Ben Turney |
New Smyrna, FL, 32168
docturn@excite.com
Complaint_against: ADVANTAComplaint:
Advanta is screwing everyone. The government is bailing them out,
and the prime rate is 1%. We can lay down and take it, or show some
guts, and break them. If enough of us refuse to bow to their
usurious fees, and stop paying anything, they won't have enough
money to afford the legal fees to attack us all. But it has to be a
mass revolt against this unfair attitude. They are going to ruin
your credit as it is. Keep your other card paid up. Let's tell
Advanta that we won't stand for this. We can turn the tables on
them, and force them to remove anything negative on the credit
reports, ! and at the same time serve notice that we won't be
extorted by a greedy bank. It will take enough people joining
together to do it, not just a handful. Don't just take this rape.
Write to your legislature to stop any bailout for them. Don't pay
them. Lets force them to negotiate with us for a change. |
|
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| 177 |
 |
|
| |
| Laiko |
| Complaint_against: Advanta Card
Complaint: They just raised my company credit card
interest from 18% to 34% for a reason. We always pay on time (they
admitted that) and always pay much more than the minimum (they
admitted that, too). When pressed for a reason for the ultra high
interest rate, they said it was "based on various factors which are
priorietary". They even admitted my company had an "A" credit rating
but because of those other "factors" they feel we can not pay our
credit card so the interest is raised to 34%. I couldn't get any
real reason from them until I asked if it was because their bank was
failing, they had lots of bad debt so I, as a good customer has to
make up for it and they says "yes, that's the reason". So I said
"Gee, I'm glad this conversation is being recorded. The news would
be glad to learn that" to which the person replied "i retract my
last statement. Since it is being recorded, I can retract anything I
say". So we paid off the balance today and destroyed all cards from
Advanta. |
|
|
| 178 |
 |
|
| |
| Richard Rockwood |
2 Redrock LN, Chelsea, VT 05038
richrock@hughes.net
Complaint_against: ADVANTAComplaint: The
Advanta Business Card lowered my rate to 7.9% in March, 2008,
encouraging me to use it more. I own a seasonal business that gets
most income in the fall and winter, so I charge until then. In
October, with my balance about $3000 below the limit, Advanta
suddenly raise my rate to 21.9%. THEY DID THIS WITH A LETTER ON THE
BACK OF MORE CONVENIENCE CHECKS! I complained to no avail, then it
took them three months to close my account and lower the rate back
to 7.9%. The last thing they did was close my on-line account just
before a payment was scheduled so it didn't get posted, and now
they've charged late fees. WHAT A SCREWED UP COMPANY! |
|
|
| 179 |
 |
|
| |
Anonymous
Complaint_against: Advanta Bank Corporation
Complaint: October 28, 2008, Advanta Bank Corporation raised our
credit card rate from 11.49% to 31.31% based solely on a change in
their lending criteria. I will be filing a complaint with the Utah
Department of Financial Institutions, the Federal Reserve and the
Texas Attorney General. |
|
|
| 180 |
 |
|
| |
| Michael Marczely |
Turnersville NJ 08012
chiefmike28@comcast.net
Complaint_against: Advanta Business Card
Complaint: I just recently starting running a balance on my card for
the last 2 to 3 months. I started out with a 7.99 % APR. I carried $
6,500.00 last month and I noticed my APR went up to 8.08 %. No big
deal. Right? Well, this month I look at my statement and it went up
to 26.6 %. WHAT! I have never once been late and until recently I
paid my balance in full. I am a small single member LLC just
starting out. I can't afford $ 200.00 a month interest. Something
about all this has to be illegal (I know for sure it's unethical).
If a class action gets started, someone please let me know.
|
|
|
| 181 |
 |
|
| |
| George |
Miami, FL 33015
miami4ebay@aol.com
Complaint_against: ADVANTAComplaint: Just
found out my interest is over 36%!!! We use this card for business
so it varies at times. The little amount I have on it looks like a
car payment in interest charges.I am done with Advanta and need info
on how to file a complaint. Also need info on a better business
card. My e-mail is miami4ebay@aol.com |
|
|
| 182 |
 |
|
| |
| Shirley |
| Complaint_against: Advanta Credit Card
Complaint: Do not apply for this card. I did and the
interest rate was to be 5.99 until the balance was paid off. I was
always on time. Then I noticed they raised it to 16% without any
notification. When I called and spoke with the so called manager, I
was told that they do not need to notify if they raise the interest.
I transfered the balance. A month later I received a promotion of
3.99%. Six months later they said they closed my account. I have
excellent credit, never been treated this way, and would never
advise anyone of applying for their card. They are very
unprofessional. |
|
|
| 183 |
 |
|
| |
| They Are Crooks/Criminals |
Florida
Complaint_against: AdvantaComplaint: They
jammed me in July to 34.9%, only after they saw I was theirs with a
computer equipment purchase. When my min. payment doubled (had just
paid $500 instead of a min. $50 payment the month before), I knew
that would eventually break me. It did, and I have gone into default
with these crooks. Here is what to expect with 1 missed pymt, and
how I am handling it. They will bombard with scary letters and
calls. When they call, I answer. I talk continually, asking constant
questions. Do you live in India? Do you wear jewelry on your face?
how is the weather where you are at? Have you seen the website
badcreditcards.com. Do you know how many people are complaining
about your co? Then I talk about the bailout - are you getting a
bailout like the other banks? I was told you were taking my
tax-payer $ to pay your bills. Are you insolvent? That is what my
govt. told me (actually this looks to be coming true) .. I was able
to keep them on the phone for 10 minutes while they tried all their
"are you just a scumbag?" stuff. This action on my part is no
different then what they did when they bait and switched me from
4.9% to 34.9% within 2 months. Criminal. I know people that are
settling credit cards with BOA and other bailed-out banks for $.20
on the dollar (on balances of $45K). I fully intend to pay my bill
to these criminals, at the rate I agreed to in the beginning. Good
luck out there. Don't let them scare you. A lot of people will have
a bad credit ding in the next few years. If you can't beat them at
their game, don't answer the phone. They are paid on commish based
on their phone time. Take all of it you can! Filibuster or don't
answer. Fight on! |
|
|
| 184 |
 |
|
| |
Anontmous
Complaint_against: Advanta CardComplaint:
When I received this card I was impressed with their rate of 7.99%.
Since then I have used the card frequently, paid more than the
minimum each time, and have never been late on a payment. My
personal credit rating is also around 750. Despite all this they
still jacked my rate up to 35% with no warning. When I realized what
had happened I called them to complain and to have them lower the
card so that I could afford to pay them. They said their wasn't a
lower interest rate available. So, I called them about three times a
day for a few weeks. Everyday I got the same thing from them. I
begged them, telling them that I wanted to pay them back, but
couldn't unless they were able to work with them. They still
refused. So, I stopped paying. I've honestly given up caring about
my credit rating, and have not a single asset to my name. Since my
payments have stopped I have received about three calls a day, which
I expected. However, they are now offering the lowest interest rates
I could have ever imagined. It is despicable that this company will
offer their lowest rates to people that will not pay their card,
while their loyal honest customers continue to be raped by
unregulated corporate practices. Despite their all too generous, but
too late offerings, I am still refusing to pay. May they fall into
the depths of bankruptcy this country has created for itself.
|
|
|
| 185 |
 |
|
| |
| Rebecca Boyle |
Long Beach, CA 90808
oreilly55@aol.com
Complaint_against: Advanta BankComplaint:
THE WORST BANK EVER!!! Advanta violates consumer protection laws in
the State of California. Fails to disclose the true interest rates,
fails to negotiate settlement of their outrages interest charges and
fees. This bank needs to be investigated by the Feds for unfair
charges. |
|
|
| 186 |
 |
|
| |
| s |
s florida
Complaint_against: Advanta credit card
Complaint: So, most of us in the same boat, what we
can do about it? |
|
|
| 187 |
 |
|
| |
| Bob |
Indiana
bob15796@aol.com
Complaint_against: ADVANTA credit cards
Complaint: DO NOT APPLY FOR THIS CARD! If you don't want to really
get screwed than don't get this credit card no matter what they
offer. I have finelly got a chance to pay them off last month and
they still are screwing me. This is why American's are going broke,
because of companies like Advanta, not because of the housing market
or because their borrowing to much. Advanta can and will raise your
interest rates for no reason and raise them so high that you will
never be able to pay them off. What I can't understand is why a
company like this is not investigated either by the news media or
the gover! ment. You would think with this many complaints against
one company that someone out there would give a shit. The only
advice I can give is to let everyone you know how this company
operates. Tell all your family, friends, and media. |
|
|
| 188 |
 |
|
| |
| K Landers - |
Hammond, Louisiana
Complaint_against: AdvantaComplaint: Wow,
We need to start a class action against Advanta. I was also scammed
by Advanta. I would like people to know about the fraudulent actions
taken by this card. We opened an account with 7.99 percent interest
rate. They advertised and marketed transferring balances, so we did.
After less than 4 months our rate increased to 22% stating we
maintained a high balance. Of course we did, we transferred a
balance to take advantage of a lower rate based on their requests to
do so. Luckily we were able to pay off the balance and cancel the
card. Others may not be so lucky and get trapped in their unfai! r
business practices. I would like the public to know NEVER open an
account with Advanta. |
|
|
| 189 |
 |
|
| |
| Richard K. Smith |
rkscpa@comcast.net
Complaint_against: Advanta
Complaint: My current interest rate with Advanta
has risen over the years and is currently over 37%. I have not
missed a payment and have clean payment history with them.I recently
requested a reduction in interest rate and according to Advanta they
were unable to reduce interet rate due to other credit information
they had received on me. I even asked if I could close the account
(reduce their exposure) and was told the interest rate would remain
the same. Bottom line according to Advanta there are no options
other than pay the 37% interest which makes paying down on balance
extremely difficult. |
|
|
| 190 |
 |
|
| |
| Very upset with Advanta |
12303
Complaint_against: Advanta credit cards
Complaint: I paid my bills on time and started with no interest
payments on a transfer balance. I did pay a low interest rate on new
purchases. After a while I got a bill with an interest charge at the
rate of 26%. I was shocked because I was paying under 8% only on new
purchases. I had believed that I had at least 12 months on a
transfer balance interest free of interested. I was only given 9
months and not 12. I cancealed my card and paid off my balance as
soon as possible once the interest rate was raised. Not everyone is
able to pay off thier card as quickly as I did and I feel sorry for
thoes who are trapped by the unexpected, outrageous rates! I would
not recommend Advanta to anyone. |
|
|
| 191 |
 |
|
| |
| FRANK VAN BUREN |
NEW YORK, NY 10019
FVBCPA@YAHOO.COM
Complaint_against: ADVANTAComplaint: I
PREVIOUSLY SENT IN COMPLAINT #147. I SUED THEM AND HIRED AN
ATTORNEY. THE CASE WAS TO BE HELD ON 11/21 IN DISTRICT COURT IN PA.
THE ATTORNEY WITH ADVANTA CALLED MY ATTORNEY AND ADVANTA REFUNDED ME
2,056.00 IN EXCESS INTEREST CHARGES PLUS ATTORNEY FEES OF 782.00.
YOU CAN SUE THEM AND WIN. ADVANTA THEN CLOSED THE ACCOUNT AND RAISED
MY INTEREST RATE TO 21% ON THE REMAINING BALANCE. I INTEND TO PAY
THEM THE BALANCE OF ABOUT 8,500 ASAP. THANKS AND GOOD LUCK TO
EVERYONE WHO HAS PROBLEMS WITH ADVANTA. |
|
|
| 192 |
 |
|
| |
| RG |
California
just4cking@yahoo.com
Complaint_against: Advanta / Val Corp.
Complaint: They are breaking the law by constatly using a call
center in India and having their employees in India use US names,
like one called me Mary another was name Shirley Jones...IN INDIA do
they not realize they are required by law to state their legal name. |
|
|
| 193 |
 |
|
| |
| Greg Zachar |
Cocoa beach FL
brett@breakinwind.com
Complaint_against: Advanta Business card
Complaint: As everone said, i will repeat. They are crooks. They
jacked my interest rate up to 29% from 7.9. I never missed a
payment, never late, perfect customer. They told me it was because
of the economy. It seems like we all got taken advantage of and they
are getting rich off of us. Just tell everyone you meet everyday so
they do not get any others. Hopefully they will burn in hell. Maybe
I will be run into the owner on the street one day. |
|
|
| 194 |
 |
|
| |
| Brad L |
USA
Complaint_against: AdvantaComplaint: I had
balance transfer checks good for 1 year at 5% interest rate. I never
paid Advanta late, nor did i ever get close to the limit line. Nor
have I paid any other credit card late nor have more than 50%
balance on any credit card. Yet they raised my rate to 25% on my low
rate balance only a few months into the offer. I called and they
said it was based on card usage and analysis of my credit report. Do
no trust them with any balance. Also be sure to support Credit Card
Holders Bill of Rights (H.R. 5244) that was passed by the House and
is awaiting senate discussion. |
|
|
| 195 |
 |
|
| |
| Anonymous |
Central Texas
Complaint_against: AdvantaComplaint: One
more for Advanta. Yes I did make two late payments. One was 2 days
late & the other 3 days late. Rate went from 7.99% to 22.59%. Asked
customer service why, and the response was that a recent evaluation
determined that I had become a credit risk. They would not be
specific, but noted the late payments. I guess their $39.00 per late
payment fee wasn't enough. Lets just charge 22.59% on the entire
balance. I work to keep my credit scores up (771,774,780). Not the
best, but better than 85% of US consumers. They don't care about
that. Just that I made the late payments. I cut up the card, applied
for a new credit card, and transferred the balance in less than 15
minutes. Less time than I spent on hold with Advanta. What a
liberating experience. They just lost a $5,000 per month customer. |
|
|
| 196 |
 |
|
| |
| DRH |
Kansas
cwswine@gmail.com
Complaint_against: ADVANTAComplaint: Same
as all the rest - 7.99 then upto 27% and could not even give a
reason why. Paid off balance and move on. You need to really watch
you statements because they say then send a letter but we never go
one. If you talk to a rep named NATE you need to ask for someone
else - he is rude and clueless |
|
|
| 197 |
 |
|
| |
| Anonymous |
loubaboo@yahoo.com
Complaint_against: Advanta Biusiness Card
Complaint: Well, I guess with over 50% OF COMPLAINTS comming from
Advanta customers it's only a matter of time before ALL of Advanta's
customers will end up at this web site. I only had a Advanta card
for 6 months and this last bill they raised my rate from 7.99% to
26% with no late payments or going over my limit. I hope to hear
about this company failing soon!!! |
|
|
| 198 |
 |
|
| |
| Dennis Alter is a liar and a cheater |
| Complaint_against: Advanta and the old greedy
bastard named Dennis Alter Complaint:
Advanta sends you a card with a high limit and really low rates. Do
not be fooled by them. As soon as you use one of those checks they
find a reason to raise your rate. Mine went to 37%. Never late.
Never notified. The Ceo and Founder of the company is an old
decrepit bastard named Dennis Alter. He is the corrupt force behind
this bait and switch scam operation. He is yet another banker with
Zero Integrity. And he's great friends with lots of crooked
politicians like Joe Biden. They love the fact that Dennis gives
them millions so they don't change the bait and switch scam he has
perfected. |
|
|
| 199 |
 |
|
| |
| Susan |
Florency, KY 41042
Susane99@hotmail.com
Complaint_against: Advanta Credit Card
Complaint: I got this busines Advanta account about two years ago.
The zero into rate expired and I stuck with the card anyway while
the rate slowly slipped up to around 13%. 6 weeks ago, the interest
went to over 27%. No late payments, no warning. I called and she
told me that is the standard rate and there is nothing they could do
about it. That day, I got on line and found a balance transfer offer
with Citi. The day I got a notice from Advanta that all but .37 of
the balance had been paid by the balance transfer, I paid the rest
off on line. Yeah, a .37 payment. I got an email confirmat! ion on
November 22 that my balance was now $0. Today, I got a notice from
Advanta that my balance was now up to $36.27. "fees and finance
charges". I'm finished dealing with these jerks. I paid this bill on
line within 10 minutes of getting the notice. It's like swatting
flies. Never again will I ever have an Advanta card. In my
experience, American Express has been the best. |
|
|
| 200 |
 |
|
| |
| Lee Schmortz |
leanderschmortz@yahoo.com
Complaint_against: Advanta BankComplaint: I
accepted a balance transfer offer on a business card and set it up
for automatic payments that were well over the minimum due. Rate was
0% for 10 months then 7.99% . After around 4 months at 7.99 the rate
was raised to 29% . I had no late payments with them or any other
bank, no change in my FICO. They simply did a bait and switch. I
dumped them immediately so they never got any 30% money from me and
ended up losing a solid long term customer. It left me wondering how
they can afford to do that. I look forward to seeing them go belly
up during this crisis ! or at least watching an executive sweat in
front of a congressional committee. |
|
|
| 201 |
 |
|
| |
| Lori |
Chino Valley AZ 86323
Complaint_against: Advanta Credit Cards
Complaint: My husband and I own a small business which has 2
employees, him and me. We have had a small business credit card with
Advanta for many years and currently have about $7500 balance of
which I pay between $300-$500/month. Since September 2008, they have
raised the interest rate, starting with 10.08% in September, 11.31%
in October and imagine my surprise when I opened my statement today
and see the interest at 27.18%. We are like everyone else, we are
not making the kind of money we did before, we are in the
construction trade so things have really tightened up. However, we
have enough comin! g in to pay our bills, we have always paid our
bills, we have never been late, we have FICO scores in the mid 900's
and we are extremely responsible with our credit. When I called and
spoke to a representative, first of all, I could not understand her
as she was from India or somewhere. She told me Advanta re-evaluates
their customers frequently and it appears to them that we COULD
default on this loan so they decided they needed to raise the
interest. What good does that do except make it harder for us to pay
off the balance? Of the $300 I paid them last month, I was expecting
about $70.00 to be towards interest, instead, my statement says they
took $170.00 of my $300 towards interest. And we, the taxpayer, are
bailing these people out. They are the ones who are irresponsible
with how they handle their money. I have written to the Governor of
Arizona, Senator John McCain, The attorney General of Arizona and
every email address I could find at CNN to expose these criminals.
Thanks for letting me vent |
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| 202 |
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| bob f |
| Complaint_against: Advanta
Complaint: Wow, It's unbelievable how many people
have been screwed over by this God forsaken company. I felt like I
was the only one that had been singled out and screwed over. I hate
that so many of you have had the same bad experience but now I feel
some kind of kindred spirit with you all. All I can really say is
ditto to the last 180 someodd complaints. Each and everyone of you
have had the combination or some simblance of what I have been going
through....from the Advanta deception department to the condecending
customer service representatives to the "Mr. Potter" CEO aka Greedy
SOB! Oh not to mention the "I understand what! your going through!"
guy. He even had the audacity to suggest I go to somekind of credit
counciling to sort their mess out! Everytime I turned around the
rules where changing as fast as the interest rate. I went from 6.9%
for the life of the transfer to a staggering 37.5%! This better not
be a company that the Federal Government needs to bail out next week
or I might just go postal!!! I will NEVER use, recommend or open
anything with the word ADVANTA on it again. I believe in carma and
someday this companies managers, CEO's etc., will have a special
place in hell!!! |
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| 203 |
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| John Smith |
Arlington, VA 22204
lazarous1@yahoo.com
Complaint_against: ADVANTA
Complaint: Advanta offered me a zero % balance
transfer for 15 months. I transferred about $15000 in July 2008. I
paid of about 5000 within 4 months and was never late in making
payments. I have credit scores of 750 and above. On 11/20/2008 I got
a letter saying that they will be raising my interest rate to 30 %
beginning 12/02/2008 . I called their customer service two times;
the customer service reps told me that my interest will not be
raised until the 15 month time period passes. I don’t believe them,
because it says clearly in the letter that the interest rate will go
up to 30 %. |
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| 204 |
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| Barbara D Johnson |
Van Nuys, CA 91406
thefishlady@sbcglobal.net
Complaint_against: Advanta Bank Corp
Complaint: For the past few months I have been battling Advanta
Bank. I own a small business and used their line of credit/business
credit card for supplies purchased. Unbeknownst to me, they raised
the rates from 9.9% to 37.81% in the past month. I owe them $ 15 K,
have never- ever been late on any payment and I have never just paid
the minimum. Last month's payment was $ 3,100.00 ! Talking to them
is equivalent to hitting your head against a brick wall, the call
center in India has no clue and the "local" supervisors are rude &
unwilling to assist in any shape, way or mann! er. I cannot believe
that so many of us are going through this, can anyone say : CLASS
ACTION LAWSUIT ? What does it take to shut them down & make sure
that they, of all Banks FAIL ! I'm desperate ! Barbara |
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| 205 |
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| John |
Salisbury, Maryland
Yankeehi@comcast.net
Complaint_against: AdvantaComplaint: Had my
business Advanta card for over two years @7.99%. Never missed a
payment, never paid less than ten times the minimum and had my
balance increased three times. My September bill came in and I
really didn't pay much attention to it until I received my October
bill. Interest went to 25% in Sept., 26% in Oct., and to 28% in Nov.
In October I called "CUSTOMER SERVICE"! was kept on the phone for
over 45 minutes and was denied an answer for the rate increase. I
was told I was notified in August and given an OPT out which meant
cancel the card and the rate would revert to the original 7.99% but
of course I never received it so it was my loss. I sent the
president of Advanta a letter telling him what I thought of their
business practices and I implied that if I did not get some
assistance from him that were other avenues opened to me. I was
implying a class action suit. I received a letter telling me as a
"Courtesy" they would allow me to "Opt Out" if I did so by Nov. 10.
I faxed a cancellation and mu account was credited over $1,200 in
overcharged interest. |
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| 206 |
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| Jimmy |
Chino, CA. 91710
jcsalaz@yahoo.com
Complaint_against: Advanta Credit Card
Complaint: I was running a small business for a couple of years
without a seller's permit. Not long after I got a DBA and seller's
permit, I received a very tempting offer. I was pre-approved for an
Advanta card with 0% for 12 months. I thought, wow I can really use
this to expand my business! I made a few purchases and paid some
bills and ran up a $3,576.00 balance over the course of 8 months. I
once fell behind and planned to split the payment. I got a call from
a very rude person while I was having my car windows tinted. That
was a gift, by the way, it's just that they called after only one
week after I made the first payment and was going to make the rest
of the payment that day. The guy would not let me do that, and
threatened to report my late payment to credit agencies unless I
paid him right then over my cell phone. I gave in, and made the
payment. This made me look closer at this account. THEY NEVER GAVE
ME A 0% RATE. Though it started at a reasonable 8%, it climbed up to
37.18, going up every month! I stopped using the card, but the fees
are making the minimum payment impossible to pay. I tried calling
them to work something out with them, only to waste hours being told
that I received a notice that there was a change in polices. Well, I
never received any such notice! He then changed his tune and read a
form letter to me about how they determine the interest based on
personal credit, card usage, etc. I saw another complaint with the
exact word for word letter. I tried again after the guy gave me a
number for a credit counseling service. I could not understand why I
couldn't work out some kind of arrangement with them myself rather
than dinging my credit when none of my other cards are ripping me
off! At one point I was told that I would have to talk to the
collection department of the company, but they would not give me
that number. I'm now at a point where I have gone out of business
completely, mostly because my biggest client went out of business. I
later found out Advanta dinged my credit anyway. ADVANTA RUINED MY
CREDIT RATING AND CREDIBILITY PUTTING THE FINAL NAIL IN THE COFFIN
THAT USED TO BE MY BUSINESS. Well, I've stopped paying them because
even though I no longer use the card, the minimum payment has been
in the $176.00 range WITH NO PURCHASES. They are calling and it's
only been 4 days late. I'll pay them when they decide it would be in
their best interest to drop that rate! I've had it with them and
anyone that wants or knows about a class action lawsuit, then by all
means email me. This company must be stopped. Perhaps if I had
engaged in deceptive business practices like them, I'd be
successful. Stay away from them and if you can, pay off your balance
and close your account. |
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| 207 |
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| Advanta Business Card Holder |
Atlantic City, NJ
Complaint_against: Advanta CCComplaint:
We've been an Advanta CC holder for years. Our company has fallen on
hard times and we are near Bankruptcy. As a result we've paid
Advanta late a couple of times. They rose our interest rate to 37%!!
That's right "Thirty-Seven Percent!" I wrote them explaining our
problems and that we would like to pay the IN FULL but need a
payment plan and lower interest rate to do so. They told us "sorry,
but no can do." ADVANTA SUCKS! Stay away from this company. They
will screw you!! |
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| 208 |
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| James M. Siewe |
Kettering, Ohio 45440
jsiewe@sbcglobal.net
Complaint_against: AdvantaComplaint: I have
a balance of under $ 2,000 on an Advanta Business Master Card. The
limit is $ 25,000. I have never been late with a payment since I got
the card in January 2007. On My NOV statement, they increased my
interest rate from 7.99% to 27.7%. I talked to some service guy in
Salt Lake City. He would not give me why they did, just that they
analyzed my account. I need some advice on how to proceed against
these thieves. |
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| 209 |
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| Dawn/Small Business Owner |
Portage WI
Complaint_against: ADVANTAComplaint: As a
small business owner I was shocked to open by statement today and
saw that my credit rate had skyrocketed up to 27.18% from 9.99%. I
called twice and got the same memorized answer. My account was
reviewed and based on the likelyhood of default they will not lower
the rate. I asked what I did wrong and they assured me that I had
never been late on a payment. My credit rating is over 800 so what
is going on????? When I said that I would search another company and
get away from them, I was told "That is your privilege", but this is
the best offer we have. This has got to be as close to illegal as
I've ever experienced. |
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| 210 |
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| ed |
maryland
Complaint_against:
AdvantaComplaint: I was enjoying a 16%
rate. Pay on time and never use even 1/2 of my limit. Now today I
see a 32% rate. They said after review of everything, a rate of 32%
is in order. After a less than pleasant chat, I hung up on him.
Nothing he would do - cept review in the future. So... I will make
good on my threat and pay this card off and use another. NONE of my
personal cards went up. |
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| 211 |
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| EJ Reynolds |
North Las Vegas NV 89031
harsonhill@earthlink.net
Complaint_against: Advanta Bank Corp
Complaint: Not only did Advanta increase my credit card rate from
7.99% to 27.18% in one month. On my December statements in bold red
states my due date but additionally the payment must now reach them
by 12Pm EST! A time deadline on mail delivery is absolutely against
the law. I reviewed my payment history from Jan '08 to Dec '08. At
no time did I have a late payment, nor was I over my credit limit.
And every single month I paid more than the minumim payment due.
Many times my payments were in the area of $500/ $250/ $200 and one
month I paid $1000. Payment amount due was majority of months in the
$130 to $150 range. This increase in interest rates is uncalled for
since I ihave not dinks against my payment history with Advanta.
Other credit cards I hold will reflect the same payment history also
my mortgage payments to Countrywide, my mortgage company. I have
raised their customer service department by email and awaiting reply
as to what criteria they use to assume mail delivery and how they
justify these rate increases. I thought the ball out Congress made
was to some degree stop these illegal charges by credit card
companies. I think every Advanta Credit CArd holder should complain
to their State SEnator and Congressmen, contact every TV program and
report the practices the Advanta has chosen to inflict upon the
small business card holders at this time. The squeaky wheels gets
oiled folks.. WE need to make some loud noise now.. today!! EJ
Reynolds North Las Vegas NV |
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| 212 |
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| michael |
| Complaint_against: Advanta
Complaint: Everyone of us has the same story. We
should all remeber Advanta and tell everyone you know |
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| 213 |
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| James N. |
Colorado Springs, CO 80923
Complaint_against: AdvantaComplaint:
Advanta raised my Annual Percentage Rate (APR) from 7.99% fixed to
20.99% variable in August '08, then raised it again to 21.99%. Each
time without any reason and they refused to tell me why. I had close
to an 800 credit score and never miss payments, pay early, and pay
more than the minimum. I did check my credit report and nothing had
changed prior to their raising my APR. Horrible company. I have no
idea why they raised my rate and it impacted my credit score by more
than 30 points. It dropped to 750 and had been over 780. Avoid
Advanta. |
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| 214 |
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| Ripped Off |
California
Complaint_against: Advanta CardComplaint:
Advanta just raised our business credit card interest to 37.18%,
including the no interest balance transfer offer they made to us to
lure our business. The purchase interest was 8.99% when we received
the card. I called and tried to speak to a supervisor about it
several times and was told one would have to call me back and never
did. I finally got through to one and the rate increase is
apparently due to a payment that was posted to their system one day
late, five months ago (we setup online banking and the bank sent a
check instead of a wire transfer and it took a long time to get
there for some reason).! When I discovered that problem five months
ago I called Advanta immediately and they said it would not be a
problem and that they would notate the file. Apparently that was
useless. What is shocking to me is that they would raise the rate to
a usurous 37.18% on our entire balance (not just new charges). When
I objected they said there was nothing they could do about it and
suggested that we apply for a credit card at another bank and
transfer the balance. This is the worst bank I have ever dealt with,
and I strongly discourage anyone thinking of taking out credit from
them from doing so. |
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| 215 |
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| Thomas |
Virginia
Complaint_against: AdvantaComplaint:
Advanta has an I.T. deptment that is unable to correct my account to
allow me access. They agree my log on name is correct but I can't
get in. This is the same every month. I have now learned that they
have a two year old e-mail account and can't follow through to
correct this. When speaking to one of their account reps I said it
is ridiculous the amount of ineptness of the employees. At which
time he started to yell which provoked me into being very coarse
with him. I then called back and asked for a suppervisor, who while
pleasent did not resolve the problem. She referred me to a website
to pay my bill. This website ! required me to sign a new agreement.I
had to call thier corporate offices in Pa. to make the payment. I
will not punish myself by contiuing this relationship. BEWARE!
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| 216 |
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| Threatened |
FL
Complaint_against: Advanta CardComplaint:
Found this board a while back & will post more later! QUESTION for
anyone...I have a small business card with them & I am now being
threatened as well as my spouse, assets (which I have none other
than my house)not paid off so what can they do? They say they have
turned it over to a Law firm & some jerk keeps calling telling me
that they are going to take me to court & that I will pay fees, that
I need to get a lawyer, etc...I have not paid them for several
months due to them raising my rates so high & said screw them! I
refuse to pay them at this point & have read EVERY post on here.
They are scammers!!! Has anyone! else stopped paying them? What
should I do at this point? |
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| 217 |
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| Raf |
Peabody, Ma 01960
Complaint_against: Advanta Credit card
Complaint: Honest Small business owner, Got an Advanta card for 2
Years. My interest jumped from 9.9 % to 36.33 %. For no reason at
all. Called Advanta about never been late and to tell then that I
just checked my credit score and it was 770 average. They said
according to their criteria I should pay 36.33 % and call back in 90
days to see what they can do. Nothing else. ADVANTA = " SCAM " THEY
SHOUD BE STOP. |
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| 218 |
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| Carol |
WA
Complaint_against: Advanta
Complaint: I have never paid late, but when I paid
off my balance in full this month they claimed it was late. My
records show that the payment was posted 1 day late, so I paid a
39.00 late fee on line and called to close my account which had a 0
balance. I then got on line to verify that they had indeed closed my
account and saw that they had instead tacked on $135.00 interest and
fees. I called and spoke to a rep. to explain that I closed the
account and it had a 0 balance when it was closed and I will not pay
the outrageous fees they are trying to charge. I told her it was
fraud, she said she could not remove the fees. Talk abou! t Rip
Off!!! Carol |
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| 219 |
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| J Falcon |
Colorado
Complaint_against: Advanta Bank Card
Complaint: Advanta raised the rate from the 7.99% intro to over 33%
in the span of 2 months because of 2 late payments. These payments
were less than a week late each time. We now are forced into
bankruptcy due to the failure of my company and my wife being out of
work for the last 4 months. We notified Advanta of this when they
called and gave them our lawyers info. They said the lawyer had 30
days to respond to them or they would start calling again. Guess
what, 3 days later they start calling again. We notify them again
and 3 days later they call again! I asked to speak to a supervisor
and, after waiting a few minutes, I was cut off. I called the main
number and after entering the card number I entered the last 4 of my
SSN. I couldn't get any further because the automated attendant
repeated that my entry was incorrect. I'm contacting my lawyer about
a possible lawsuit under the bankruptcy protection laws. |
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| 220 |
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| Dee |
Los Angeles, CA 90042
daynajay@msn.com
Complaint_against: ADVANTA CREDIT CARD COMPANY
Complaint: DO NOT UNDER ANY CIRCUMSTANCES BE LURED
INTO DEALING WITH THIS COMPANY. I signed up with Advanta about 2 yrs
ago. I made payments ontime, everytime. However, I noticed my
interest rate going up and up. It was low around 7.99% when I first
joined. It has now skyrocketed to 36.99% because of a high balance.
I called 3 times to get it lowered. I cancelled my card. I just
called again to get it lowered and spent 40 minutes on the phone
detailing how I have NEVER defaulted on credit cards, that I OWN a
home and I am an unlikely candidate to default but because of the
CRAZY interest rate on $7500, I am having a difficult time paying it
off!!! WHO WOULDN"T!!! The final supervisor said he was not willing
to lower my rate but said all of the people I spoke with had the
ability to do so, they just were not going to based on my "ratings".
These people are scammers and only want money. I admit to having a
high balance, but I cannot begin to think who in their right mind
would pay 36% interest rate!!!!! ITS INSANITY and FRAUD. I was told
that all credit companies operating in Nevada can raise interest
rates as high as they want. I WILL NEVER EVER USE ADVANTA AGAIN OR
RECOMMEND THIS COMPANY TO ANYONE!!! |
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| 221 |
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| Mike |
Minneapolis
Complaint_against: Advanta Credit Card
Complaint: Warning! Do not use Advanta. I've used my Advanta credit
card for three years. I always pay my balance off every month. This
fall I received a late notice from Advanta. I checked when I wrote
and mailed the payment. I had mailed the check SEVEN days before the
due date. The check cleared my bank three days after the due date.
Hmmm. Strange. I called Advanta to let it know it had made a mistake
and to request that it remove the late payment penalty and interest
charges. The company refused to budge. It said it is not its fault
if the postal service loses my check or takes too much time to
delive! r my payment. I screamed foul! I asked for a manager. The
woman on the phone said that no manager was available that day. I
complained bitterly until finally she amazingly found a manager. He,
too, told me that Advanta will not reverse the late fee or interest
charges. I told him that I paid seven days before the due date. I
also told him to look at my past payment history, which is flawless.
He did not budge. Now I am getting phone calls from Advanta on my
home phone and my cell phone telling me that my balance is up to
$160 in fees and interest. 1. Do NOT use Advanta. I did nothing
wrong but they are going after me for $160. This could happen to
you. 2. If anyone files a class action lawsuit against Advanta,
count me in! You can contact me through my company's website,
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| Anonymous |
P.O.Box 1634, Menchester, MO 63011
smd_intl@sbcglobal.net
Complaint_against: AdvantaComplaint:
Advanta, suddenly increased our interest rate from 5.8% to 16.99% I
called there 800 # and ended up with somebody in India. Collecting
16.99% on a card which is in complience to payment, I would think
they can afford to a US call center.My call to India was useless.
Need less to say Advanta is located in Salt Lake City. |
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| 223 |
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| ANTHONY SAMSAL |
PATASKALA OHIO 43062
WMJENK87@AOL.COM
Complaint_against: ADVANTAComplaint: HAD 0%
INTEREST TO START THEN WENT TO 7.9% THEN WENT TO 25% THEN THEY DID A
REVIEW AND RAISED IT TO 35.9% BECAUSE WE MIGHT DEFAULT ON IT. WE
CANCELED IT BECAUSE THEY WOULD NOT LOWER THE INTEREST. NOW WE PAY
300.00 A MONTH INTEREST THIS IS THE WORST CREDIT CARD COMPANY.
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| 224 |
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| Bill |
Clarksville, MD 21029
billlamba@aol.com
Complaint_against: ADVANTA CREDIT CARD
Complaint: It is fraud Card with no business ethics. FDIC must act
against this card and protect consumers. A CLASS ACTION AGAINST
ADVANTA BUSINESS CARD WILL BE A BEST HELP TO PROTECT CONSUMER TO
RECOVER LOOT BY ADVANTA CARD |
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| 225 |
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| Randy Miller |
Arizona
randy@toshisroast.com
Complaint_against: Advanta Corporation
Complaint: I opened a business credit card with Advanta about 16
months ago. The ineterest rate was 7.99%. I made all payments on
time and even paid twice in one month several times to pay it down.
In June of this year, they raised my interest rate to 18.99%!. I
called them to see what happened and the lady said "it was nothing
you did, its the economy. We looked at are accounts and raised the
interest rate. Its going up again". Well it did! It went up to
35.5%!!!! Then the harrassing phone calls came telling me I have to
pay. One young child said you can pay, "we checked, you own a! home,
well take your home if you don't make payments". I am a new small
business owner with a credit score of over 800!. They will put me
out of business by trippling my interest payment and nothign going
to principle. I stopped paying due to the fact that this is "loan
sharking" at its finest. I complained to the state A.G.'s office and
they referred my complaint to the FDIC. They investigated it and
said there is nothing they can do. We all need to get together and
get an attorney. |
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| 226 |
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| T J Munoz |
Azle, Texas 76020
tjmu81@aol.com
Complaint_against: ADVANTAComplaint: I
opened this account with free interest for a year.... It jumped to
29.99 on 12,500. Line. Today I went to use it to get gas just to
keep it acctive. I get gas are something every couple of months and
then pay it off in 1 or 2 payments... Well the day I went to use it
a letter came in the mail they had closed my account. NEVER Ever
LATE ! Thank God I didn't depend on it. That is what I have always
felt that a credit card was for when one needs it... Well this
company shows me not to depend on this company.... So beware! They
get you in and if they can't make money off you they cut you off wi!
th no notice or good reason. And after reading so many of the posted
notes I can see alot are trapped having to pay these high balance's
at such a high rate... (I was told if you close your account the
card has to honor the rate when your card is closed.. Some might
check this out ... could save you lots of money.... ) |
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| 227 |
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| Ripped Off in California |
Lompoc, California 93436
Complaint_against: Advanta Credit Card
Complaint: I have had an Advanta credit card for some time now - at
a somewhat reasonable "fixed" rate for the "life" of the balance
transfer(I think around 6%). NEVER missed a payment, never late,
never over the limit - a very good customer! In today's mail,
however, I received a notification that the interest rate on my
account would be adusting to 32% (yes - you read it right - a
whopping THIRTY-TWO PERCENT)effective December 1, 2008 (three weeks
ago) if I did not "opt out" within 15 DAYS....Yes - that's right -
only 2 weeks notice. To all of you out there in web-land - PLEASE P!
LEASE PLEASE read your mail and formally opt out when you receive
notice of these outrageous rate increases....Be sure to write your
"opt out" letter very carefully and in accordance with the
instructions provided - or the credit card company will try to deny
your "opt-out" notice and charge you the increased rate. Although
your account will be closed if you opt out(which may negatively
affect your FICO score) - it is better than paying these loan sharks
the ungodly interest. I mean - 32% - are they out of their minds or
what! Good Lord....... |
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| 228 |
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| Anonymous |
Southeast Tennessee
Complaint_against: AdvantaComplaint:
Advanta did the same thing to me. I've been following the complaints
since September. Some small business owners are suing Advanta in
Small Claims Court. He was able to get his interest back and
attorney fees paid in 2 weeks in PA small claims court. Many have
been successful in closing their account and getting back their
interest rate or a lesser interest rate via a complaint to at
Advanta through the Utah BBB depending on what state your in, it
seems. She is supposedly with the Office of the President. A
complaint to the FDIC is also a good idea. There are over 300
reports on the Internet now from small business owners who have had
their interest rates increased to as high as 37.5% without notice.
Advanta claims each time they have sent an Opt Out notice and the
vast majority of these small business complaintents state they never
received this Opt Out notice. If you weren't late, over limit, etc.,
they are obligated to send one to you at least 15 days prior to any
changes. I have heard of a few people who actually did get one but
only recently. From what I have seen, Advanta, for most, uses your
SSN and FICO score to open up your credit card account. On rare
occasion I have heard of them using a D&B, but most of the small
business owners that have their card, only go on personal credit.
Advanta chooses not to report any of your credit card history on the
3 personal credit card bureaus until you stop paying them and then
they put negative information on your credit report to try and force
you to pay their predatory and unethical high interest rates. Not
paying, such as "Threatened" in FL has done, will ruin your personal
credit because Advanta seems to be just a personal credit card
disguished as a small business credit card. They just give you a
high credit limit because you say you have a business. I know of
some instances where Advanga doesn't even bother to check to see if
your business really exists and that you have the sales and income
you state coming in or not. They rely solely on your personal
credit! most of the time. They are now trying to make up for their
huge increase in credit loss by prying it out of perfectly good
business owners who were never late, have excellent credit,
excellent FICO scores, and it appears anyone carrying a balance.
Some of the small businesses were on the edge of going out of
business before Advanta jacked their rate and the increase in their
interest rate was the nail in the coffin. You can't blame Advanta
for those cases of protecting themself from bad credit. But, for
most all I have seen, there was no good reason for doing what they
are doing. I saw a Nielson rating that Advanta has or had 1.2
million business card holders, so they could care less about a few
hundred they are taking to the cleaners. They also feel safe behind
their arbitration agreement and class action opt outs located in
most of their credit card agreements which is almost iron clad and
takes away your constitutional rights to trial by jury and class
action lawsuits. Almost everyone is using them these days. For
anyone seeking a new small business credit card, read the fine print
carefully. Most of all of them around the December 2008 timeframe
now have a clause further down in their agreement that says they can
change any of the terms of your agreement any time they feel like it
for any reason. This means if they advertise a 0% rate for 15 months
on a balance transfer and 7.99% thereafter, there is NO guarantee
you will actually get these terms nor will they stick with them. If
you borrow too much money, they may jack your rate to anything they
feel like for any reason at any time. They get a ton of new
customers under these terms I suspect because it is a known fact
most consumers don't bother to take the time to read the terms and
conditions. |
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| 229 |
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| anonymous |
California
Complaint_against: AdvantaComplaint: WATCH
OUT FOR CHANGES IN YOUR PAYMENT DUE DATE.... That is how they will
get you!!!! In December they changed my due date by moving it up a
few days. Since I didn't have a statement I didn't know and paid
online as usual, on the normal day I pay. When I realized the due
date had changed I panicked and tried calling Advanta immediately. I
made 7 different attempts on different days to deal with this and
EVERY SINGLE CALL WENT OVERSEAS!! When I finally got a supervisor
and complained I was told it was my job to ask for someone in the
U.S. In addition even after paying on time every single month, I am
being punished with a 24% interest rate on a card that was 2.99% for
the life of balance. I explained that I didn't have a statement and
followed the normal due date and the kid blamed it on me and refused
to help me at all. I argued..all he would do was to offer a 17.99
interest rate...What I told him that was a crock considering prime
is between 1-3% he basically said it was better than 24%. Bottom
line my payment was 4 days after the due date...not a ! month, not a
week and this is what they do to diligent normal paying customers!!!
STAY AWAY FROM THIS COMPANY. |
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| 230 |
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| Liz |
Virginia
Complaint_against: AdvantaComplaint: This
company blows. I have never dealt with such dishonest people like
this. For a long time I had a set interest rate, it changes
drastically and when I call they said they sent a notice (BS). I
finally got fed up and tried paying of my balance...well I thought I
did, they charged additional interest and since I thought it was
paid off I had a late fee in addition. The biggest problem with this
company is that they keep changing your due date. For years it was
always within the same few days for the due date...then it changes
from the first week of the month to the end of the month. I will
never deal with this comp! any again. Please take your business
elsewhere (run far far away) or you will end up paying for it! |
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| 231 |
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| E. Phillips |
Tampa, Florida
evpdc@verizon.net
Complaint_against: AdvantaComplaint: Same
story as everyone else..I had an excellent payment history and
received a payment over the holidays that was due 12/25. I paid it
less than a week late and paid a 35% interest rate on the entire
balance of my business card on top of a 39.00 late fee... This kind
of unfair trade practic should be illegal..Sign me up for a class
action.. |
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| 232 |
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Anonymous
Complaint_against: AdvantaComplaint:
Received an 0% card back in July 2007. Rate went up to ~12% after
one year, and one month later, went up to 37%! That's without ever
missing a payment! Needless to say, once this one's paid off, it's
gone! |
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| 233 |
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| PJ |
Northeast
Complaint_against: ADVANTAComplaint: This
company loves to take "advantage" of small businesses! The new laws
should slow them down, but the laws won't go into effect until
summer 2010. Folks - don't bother trying to work with Advanta's
operators or even sending letters to their customer service. Contact
the Utah Better Business Bureau and file a complaint. Its the only
way I've been able to get Advanta's attention. good luck!
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| 234 |
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| Randy |
Arizona
randy@toshisroast.com
Complaint_against: Advanta Corporation
Complaint: If anyone is ready to fight the corrupt practices of
Advanta please email me. I am looking for an attorney to take this
on. This is government sanctioned loan sharking and should be
illegal! I have stopped paying my account with this card. I will not
be railroaded into paying 35% interest with a credit score of over
800 and no personal credit card debt!!!!! This is a business account
and they are going to put me out of business with their greed. They
are raping all of us. Stop paying them!!!! Get an attorney with
me!!!!!! In light of the present financial crisis, it's interesting
to read what Thomas Jefferson said in 1802 : "I believe that banking
institutions are more dangerous to our liberties than standing
armies . If the American people ever allow private banks to control
the issue of their currency, first by inflation, then by deflation,
the banks and corporations that will grow up around the banks will
deprive the people of all property until their children wake-up
homeless on the continent their fathers conquered". |
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| 235 |
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| Sung Choi |
Newport Beach, CA
schoi@xpublicrelations.com
Complaint_against: Advanta CardComplaint:
HATE THIS BANK. I sincerely hope they go out of business during this
economic times -- they deserve it, big time!!! This bank targets
small business and lures you with low interest rates. After having
the account for more than a year and never missing a payment, they
jacked up my rate to an outrageous 27%!!! Their justification:
according to their calculations my account was determined to be "at
risk for default." Based on what?!?? They will not explain further.
I promptly closed my account and paid off the balance, and that's
they started playing these games about daily interest - on a closed
account! After making an additional payment for the interest, they
send another invoice for interest on the interest! I was assured
twice by a so called supervisor of the pay off amount, but it wasn't
the case and no one takes responsibility. Please don't use this
bank, avoid at all cost. And I hope (again) that they go out of
business. |
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| 236 |
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| Gary Gannon |
Paso Robles, CA
Complaint_against: Advanta Business Crecit Card
Complaint: Bottom line, Advanta are crooks. I had an
account in good standing for two years with an interest rate of
2.9%. I was one day late on a payment and they raised my rate to
38.99%. After a few failed attempts to get them to agree to lower
the rate to something reasonable, I decided to transfer the balance
to another card and close the account. I was fortunate that I was
able to do that. In the wake of our country's current financial
crises, I understand that banks are going to be careful, but what
Advanta is doing is taking advantage of the situation and hurting
the very people that are g! oing to help our country recover. The
federal government needs to step in and do something. In addition to
the fact that Advanta is financially raping small businesses, they
are also not supportive of creating new jobs in America. Their
entire customer service support staff is contracted out to call
centers in India. These people have no care what happens to
struggling small businesses in this country, let alone that they are
working for a company that may potentially put them out of business.
Advanta has proven itself to completely lack integrity and
dedication to our country and it's hard working small business
owners. Advanta needs and deserves to be put out of business. |
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| 237 |
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Anonymous
California |
| Complaint_against: Advanta
Complaint: I just received my bill and I am being
charged 39% and 37%. I was sent new terms change last month and was
just getting to reading it. I am freaking out. Help! |
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| 238 |
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| Anonymous |
| Complaint_against: Advanta
Complaint: Advanta has sent out letters to opt out of
their outrageous increase in interest rate. We did not receive our
letter until Jan. 9th- we then sent a letter opting out. They have
charged our card the increased interest from Jan 2nd until the 15th
when they received our letter. This is criminal!!!! |
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| 239 |
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| mark |
St. Cloud, MN
Complaint_against: Advanta and our elected officials
Complaint: The list goes on and on! they don't
care!!!!! THEY'RE ANTI AMERICAN!!!! |
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| 240 |
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| MIKE |
Louisiana
Complaint_against: AdvantaComplaint: These
People need to be put out of business. They send out statementes so
late you don't have time to get a payment in before its late.
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| 241 |
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| Peter |
Centennial CO
Complaint_against: Advanta Credit Cards
Complaint: After a 3 year absolutely clean record with Advanta on a
business card I was 1 day late on an electronic payment. They
claimed it was thier right to raise interest rates. Over the past 14
months they have steadily raised the rate to 38%! No more missed
payments or anything. I call every month all they say is to call
next month and request a rate change. This is insane.. these people
should be driven out of business. Next month I finally have the
opportunity to pay this balance and good riddance to these
sleezebags |
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| 242 |
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| W |
Hawthorne,NJ
waltg3@aol.com
Complaint_against: AdvantaComplaint: Coming
from NJ we were raised to be wary about who you borrow money from or
owe money to.Advanta's business model is obviously bait and
eventually switch and "predatory" lending. I will be writing to the
FDIC,Utah department of banking.I would write to Sen. Schumer (
expect very little from that crook)Chris Dodd (another crook) Barney
Frank (another crook)but that would be useless.I must admit that
before I found this site I only strongely suspected that i had been
ripped off now I feel better and know that these guys could never
survive in my neighborhood.How can people like that have any self
respect. I ! am making this a vendetta.I can afford to pay off these
guys (after going from 7.9 to 23 to 27% within 3 months of using the
card. I asked them that if they were concerned about credit risks
what changed in three months of a 17K line and7.9% to 23% and then
27% and wouldn't only people that are honorable about debts pay?I am
getting very disappointed with the folks that are supposed to have
my back while I earn a living,run a business raise a family. |
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| 243 |
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| Jo |
Washington dc
Complaint_against: Advanta Credit cards
Complaint: Complaint: Same story as everyone else..I had an
excellent payment history and received a payment over the holidays
that was due 12/25. I paid it less than a week late and paid a 35%
interest rate on the entire balance of my business card on top of a
39.00 late fee... This kind of unfair trade practic should be
illegal |
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| 244 |
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| Bob |
Richardson, TX
Complaint_against: Advanta Credit Card
Complaint: I got this business card with a 6.99 rate and a $25,000
LOC and had it for about 4 years. I have mid 700 credit scores and
my company has been in business 30 years with no debt. I rarely
charged more than a couple thousand a month and paid in full
monthly. Never late. In Aug. 08 I decided to take them up on their 2
time a month mailing with "convience checks" and used them for about
$15K in purhases. I paid the balance in full 2 months later - before
it was due. I noticed on my November statement that my APR went from
6.99% to 28.99%. I called cust. serv. in India and was told that "my
circumstanc! es had changed and that was the new rate". I emailed
cust serv stating I would cancel unless this changed and was told
28.00% is the rate. I cancelled and within 2 weeks Comerica gave me
a credit card with $35k limit at 8.99%. THis in December during the
"financial crisis". Advanta wants accounts closed and will screw you
to make it happen. |
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| 245 |
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| Fed Up Consumer |
Northwest Indiana
Complaint_against: AdvantaComplaint: I
concur with my fellow consumers that Advanta Business Card is one of
the most fraudulent, if not THE most fraudulent, credit card
companies around. There rates, I am certain, exceed the Usury laws
in most states. Sounds as though it is time we try to fight against
them in a united front. They have to realize that in today's
business climate when the dust settles, they will be facing a severe
attrition of their customer base. We will have choices and we will
be able to make a statement loud and clear. |
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| 246 |
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| Sam |
Pennsylvania
Complaint_against: Advanta Small Business
Complaint: Like everybody else I have never missed a payment. About
a year ago they lowered my interest rate by simply asking. Now it is
totally absurd at 37% and they won!t even discuss lowering it. It
seems like they might be biting the dust soon. We can only hope.
NEVER APPLY FOR THIS CARD! |
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| 247 |
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| Mike Musolff |
Shawano, WI, 54166
rapiddiver@yahoo.com
Complaint_against: AdvantaComplaint: After
reading many of the posts on this site I realize that the problems
that I am having with Advanta are widespread with other customers.
In these economic times Advanta is doing their best to ruin as many
households as they can. Read on! My situation: I opened an account
because I had some debt to pay off. The "teaser rate" was very low
for the "life" of the balance transfer. I was late on a payment in
November of 2008. For one reason or another, my online bill pay did
not transfer the funds to Advanta for my monthly payment. The
payment was not on my bill pay so there was no proof on my end. I
called Advanta and explained the situation to them. They indicated
that there is nothing that they could do for me. They raised my
interest rate to 37% on an approximate balance of $6000. This upped
the monthly interest payments to around $200 (interest only). Not
being able to take this sitting down I called back and asked for a
supervisor. After listening to the supervisor refuses any
assistance, I went on the offensive. I asked the Supervisor why they
are screwing with the American Consumer. He indicated that they are
not. I indicated it is not good enough that the Economic Stimulus
Bill is giving the baks BILLIONS of tax payer money; they have to
STEAL from their customers! He indicated in a cocky voice: WE DID
NOT GET ANYOF THAT MONEY! I stated: Now I know why ADVANTA is after
their customers, they did not get a government bailout. The
supervisor said no more and terminated the call. After many phone
calls to the company I was told that I could try back in 3 months
and the rate could be lowered then if I made three consecutive on
time payments. After the three month wait: I called again and
explained my situation. Obviously, as with many other Americans, I
do not have the money to pay this debt off in a lup sum. The person
at Advanta stated I am not eligible for a lower interest rate. This
made me very unhappy. I explained my displeasure with Advanta and
told the worker that I would be starting an investigation into how
to get back at Advanta. This post is step one. I hope that ADVANTA
reads each and every one of these posts. Did you know that Advanta
does not have a formal complaint department? I have tried to go
higher than the supervisor and am continually told that I cannot
because there is no one! YEAH RIGHT!! Researching a solution: For
those of you reading these posts that are in dire straights, a
possible solution is contacting a Credit Counseling Agency. I
contacted one to see what they had to offer. Believe it or not but
if I signed up for the counseling Advanta would drop the interest
rate to 0%. YES 0%. Why won’t Advanta work with their customers, to
remedy these situations where the consumer will not take a hit on
their credit report? I did not go this route. I paid most of this
balance off with my tax return. Government Action needed! We need
some agency to investigate these practices. These practices that
Advanta is doing are directly affecting American consumers and need
to be stopped. Somehow Advanta needs to be investigated and put in
their place. If you have any ideas please email me. Together we can
make a difference for future Advanta customers that are financially
hurt by this company! |
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| 248 |
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| J |
phoenix, az
Complaint_against: Advanta bankComplaint:
Like everyone else on this site, I too have become a victim of
Advanta's scam to rape the average bussiness owner. I filed
complaints with the BBB and the FDIC about their practices, and have
no response yet.I will being going to the national t.v. networks, as
I feel all credit card companies are making todays ecomony worse. I
have also watched the Advanta stock tumble to just .54 per share
From over $9.99 a share last May. This is as of this morning, so
there is hope that this company may go out of business, just like
they have put others out. The problem I see with Advanta is they
targeted small business owners, knowing that once they fell prey to
Advanta. there was no way out for them. With the tightening of bank
practices to loan money, it is imposssible to get away from them. I
have a 720 fico score and have been talking to banks about how to
get out from them. Does anyone else know how get away from them? J |
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| 249 |
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| B. Andersen |
Virginia
Complaint_against: AdvantaComplaint: Like
the 200+ other complaints here, I have had my rate increased from a
manageable 7.99% to 33%. The worst part is that numerous customers
failed to pay us in January causing me to carry $6000 forward into
February (of a $25,000 credit line). I have since paid that $6000
that carried over, but since I did not pay the entire amount when
owed, I am now caught paying adjusted daily balance rates from
January through now. I made my last payment on Feb 13 and want to
pay off my balance today. Advanta has self imposed rules that do not
allow transactions within 3 business days of prior transactions. I
am therefore ! not able to pay off my full balance and get rid of
this terrible company. By Friday when I can pay off my balance, I
will have incurred and addition $161 in finance charges. NEVER USE
THIS COMPANY. THEY WILL KILL YOUR SMALL BUSINESS. |
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| 250 |
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| Sediqua |
Ny, Ny
Sediqua22@softhome.net
Complaint_against: AdvantaComplaint: For
all the people dealing with the ridiculousness of Advanta. Advanta
used to be one of the best business credit cards out there. They
upped your limit with out pulling credit, they offered a due date at
the end of month which is really conducive to small businesses, they
did not report business expenses on the personal credit report, and
they did create a business credit history by reporting to Business
Experian. Unlike other business credit cards, the interest rates
were phenominally low, 0% - 7.99%, which is unheard of for a
business credit card, since all other business credit cards
typically have a higher interest rate, due to the card not being
reported to personal credit. Well, things have changed. The economy
has tanked, and Advanta's default rates have gone through the roof.
To make up for the short fall, they increasing lines arbitrarily up
to32%, for no specific reason. Factors affecting your pricing have
nothing to do with YOU but EVERYTHING for them to make up for their
tremendous default rates. There is way to handle them to get the
results you want. Things have changed, and like the market is
dictating, there is no longer the 7.99% interest rate credit card
for life, although they have it on their website buried deep down
within three clicks to get to the page. No one is getting those
rates anymore, despite the fact that they are claiming people are.
Advanta is trying to make it a SPECIFIC case against YOU, but do not
be fooled. It has nothing to do with you. My husband’s credit score
is in the 850s. He has no debt, and his business is booming. Advanta
automatically declined him for a credit card due to "the rising
employment rates in our area" ridiculous. So here is what you have
to do and its just common sense with ANY type of business
transaction. 1) Do not be desperate. If Advanta jacked up your
interest rates, then just pay the balance off. If paying the balance
off is a problem, keep reading, I will give you additional sources
that are fair to small businesses that you can use to pay off your
Advanta balance. Once they see that your balance is zero, you then
nicely ask them to evaluate your account. More than likely they will
lower your interest rate to 15% which is the high end of what you
can get for a business credit card right now. Call back in 60 - 90
days, and you can possible get it lowered by two points each time
you call. 2) Stop using the card. Let a period time go by. If you
have a high interest rate, chances are you will not be using the
card anyway. Let them know that you really do not need the credit.
That is what ALL banks want to here. When you are applying for a
loan with any bank, you tell them that you would like money for
company expansion, but never say anything like you need the money
because your cash strapped. 3) Be calm and that will build
credibility. Do not get angry with the reps on the phone. They
typically do not respond to the 1st request, but they do respond to
the 3rd, 4th, 5th request. I calmly asked them to resend the letter
they claimed that explained the changes in their interest rates,
(which was a lie by the way) I then called them again, asking them
where the letter was, and reminded them of my request. They did it
again, and claimed that they would send the letter that day. All
this does is built your case and credibility, IF it gets to the
point where you may have to sue them for under BREACH and Usury
laws. If you sue them first, the Venue is your DOMAIN, and YOUR
states laws. Utah, where they are located, does not care and their
usury laws are weak. So you can complain, but it will not get you
anywhere. 4) After they see that you are serious, calm, credible,
etc. you will notice that you will get the results that you are
looking for. Advanta like every other bank is America is just trying
to survive. So they are picking their victims accordingly. You do
not have to be victim. Show them, you are one of the strong ones,
the few strong smart businesses that know how to survive, and they
will leave you alone, and you will get what you want. I really
thought I would have to sue them. I was ready, and had my case
prepared for Breach, even went and dug up some old court cases and
how people won against Advanta. But all that was not necessary. I
got what I wanted. And you can too. Now, regarding that new loan
source for small businesses. As a result of the crisis, new
financing companies with private funds are popping up to serve the
small business market. There is a relatively new loan on the market
called the Cash Flow Loan. Underwriting is very strict, but on the
one hand its very easy. Approval is based on some calculation off
your bank statements. A multiple is determined based on your company
or industry. So for example, if you have a average daily balance of
$10,000 and underwriting assigns you a multiple of 4, then your
approval will be $40,000. If you do take credit cards, then your
multiple is higher. Approval takes less than 48 hours due to the
simplicity, and funding takes 7 days. Rates vary, depending on your
credit from 9% - 15%. If you are having trouble paying off your
Advanta balance, use these funds to pay them off, so you can
negotiate with Advanta effectively and efficiently. Email me if you
are interested in learning more about this option. Kind Regards, and
Good Luck |
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| 251 |
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| P.M. |
Traverse City, MI
Complaint_against: Advanta Bank Corporation
Complaint: We received an Advanta card a year and a half ago, with a
rate of 7.99%. In Sept 08, they suddenly raised the rate to 30.08%
within one month. I was NOT late (so I thought), was NOT over the
limit, so I called them. I was told that due to my risk (small
business, high debt load)they had the right to raise it - it was in
the fine print. I could either accept this new rate or close the
account (did you know that's a strike against your credit?). In
addition, I found that I HAD been late once because of their sneaky
practice of giving you a new due date every month based on a 30 day
cycle. (This! practice is barely legal.) And the new rate blew my
budget - it was pay my employees or cut their hours to pay Advanta
the higher monthly payment. Anyway, I simply refused to pay them
until the interest rate went back down. So they told me to "opt out"
in writing, close the card, and they would take the rate to 7.99%
again. Two months down the road...they still had NOT taken my rate
back down, AND had tacked on late fees, over limit fees, etc. I told
them that obviously I have no intention of paying those. I informed
them that, due to the tough economic times, I would not pay at all
unless they adhered to the terms of the original agreement. I have
received up to four phone calls per day from India, where they
outsource American jobs. I have received letters that were subtly
then overtly threatening, which I have sent to my state atty
general. I have received letters that were placating. "We don't want
to report you to the credit bureaus..." The same day I received a
letter from Experion stating that they ALREADY DID. So guess what?
That's a violation of the Fair Credit Reporting act - you may NOT
report to the credit bureaus unless you have verified the debt and
notified the owner of the debt. I will be reporting them to the
appropriate agencies, and I read yesterday that I may have the basis
for a small claims lawsuit. I certainly hope so - it will be money
and time well spent. Because rest assured, I WILL NOT PAY Advanta
one red cent, nor will I pay any recovery agency that they employ.
If everyone were to band together and simply REFUSE to pay Advanta
regardless of what it does to your credit score, I believe that we
could get something done. Perhaps even bankrupt the company so that
they can't pay the people who call to harass you! I read recently
that their company had dropped 83% - Let's keep it going and perhaps
they will go out of business altogether. |
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| 252 |
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| Walt |
Michigan
dr_w_wink@hotmail.com
Complaint_against: AdvantaComplaint: Wow,
lots of others out there. Got a fixed interest business card at 7.9%
and everything was fine for a year or so. Used a couple promotional
checks, never late but had an ongoing issue with Wells Fargo & these
ba$turd$ raised me to 27.18, 32.18, 32.18 & still one promotion at
6.99. They won't do anything for me. Other cards have reduced my
credit limit but rates stayed the same. These guys raise the
interest & leave the credit limit. I paid them %1700.00 in interest
alone in 08. |
|
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| 253 |
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| Dave |
Eagan MN
Complaint_against: AdvantaComplaint: I have
always paid before the due date, always paid more than the minimun,
have a credit score greater than 750 and yet Advanta increased my
interest rate from 7.99% to 28% on my balance. Many calls and
e-mails and a willingness to "opt out" brought the rate down to 20%,
still outrageous! I have since paid off the balance and am planning
to terminate my account with them because of feeiling so taken
advantage of. Dave |
|
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| 254 |
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| Ben |
Ithaca, New York
Complaint_against: ADVANTAComplaint: 7.9%
interest to 31% interest. No reason whatsoever. After two long phone
calls no one can tell me why. |
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| 255 |
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| Robert |
hhcreek@bellsouth.net
Complaint_against: Advanta suck ass credit card
Complaint: Do not deal with Advanta, because they
will screw you good. 37.18% interest on almost everyone. They should
be HUNG. |
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| 256 |
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| Been Raped |
| Complaint_against: Advanta
Complaint: 32.99 & 37.99 for Cash Advances They won't
listen! They are hurting small business. Loan Sharks |
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| 267 |
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| Dave |
Fort Myers, FL
powers33913@yahoo.com
Complaint_against: AdvantaComplaint: I had
a promotional balance transfer rate of 2.99% and a balance of about
7k. We mailed payment on 1/8/09, payment due date was 1/20 and check
cleared on 1/23. I have no proof that the check arrived on time, but
after seeing all the complaints on this board and others I strongly
believe that it did. Advanta then charged a $39 late fee and jacked
my interest rate to 32.18%. They charged me interest at 32.18% for
the entire balance for the entire month, even though my account had
only been late for 3 days. Customer service supervisor was no help
basically telling me that I did not live up t! o terms of agreement.
Advanta is predatory and I believe they are fraudulent. |
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| 268 |
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| Guy |
Honolulu hi 96813
bmw.nut@hawaiiantel.net
Complaint_against: AdvantaComplaint: Oh
where do I start? One: They cannot afford to hire within our own
country. Two: The same answer is give form a non English speaking
person, and I mean literally at multiples levels, saying the exactly
the same thing “your interest rate is based upon many factors” Just
like it reads form a computer screen it seem they are reading
English for the first time. Three: Very High interest rate and I
mean high 35%. (Now for a person with a credit score around 450 I
could see it, but for me it is 790-820. Then to say the reason for
it being high is because I am a high risk. Ok they give me 12k. Not
bad for a high risk!! Four: Customer service, “Sorry but our office
is closed” I live in Hawaii but I can still reach other credit cards
company, that sounds like an American and with a heart pulse not a
machine. Five: this is a joke!! Right form their web site. Just
Google “Advanta complaints” Advanta is one of the nation’s largest
credit card issuers (through Advanta Bank Corp.) in the small
business market today. Advanta’s exclusive focus on this market as
well as its size, experience, and commitment to developing
meaningful product offerings and a high level of service tailored to
the needs of small businesses differentiates the company from other
issuers. Founded in 1951, Advanta has long been an innovator in
developing and introducing many of the marketing techniques that are
common in the financial services industry today. |
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| 269 |
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Bill
Sacramento, CA 95826
desertbushwacker@yahoo.com
Complaint_against:
Advanta CreditComplaint: I received a intro
0% APR for 1 year then 9.0% thereafter with a $10,000 credit line.
No problem, worked as stated on the terms sheet. After aprox 1.5
years, with an excellent payment history with no lates or no missed
payments AND having paid more than minimum, they decided to raise my
intrest rate to 22%. I called to complain and was informed that I
had a high credit ratio and was a risk...(which my credit score is
705) about 6 months later, I was raised to 32% then shortly after
that 37%. THIS IS ROBBERY! CROOKS! I closed the account and paid it
off. I filed a complai! nt with the BBB in the area of Advanta main
headquarters, but they are ignoring the complaint also. Too many
padded pockets... GREED is the main reason for the failure of our
echonomy. |
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| 270 |
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| Beledi Dance |
Michigan
beledi67@gmail.com
Complaint_against: AdvantaComplaint: I
accepted an Advanta business card for my small business in April
2008. The interest rate on the card was 7.99%. I was disturbed very
quickly into the relationship with this company, because my due date
changed every month which made it difficult to get my payment in on
time if I wasn’t very vigilant. In August, 2008, my percentage rate
was still 7.99%, but I was shocked when I opened my next statement
to find that my interest rate was a whopping 30.08%! I checked to
see if I’d made a late payment or had gone over the limit, and then
I called Advanta, certain they’d made a mistake. I was informed by
the ‘account specialist’ that they had sent me a letter stating that
my interest rate might change. I did NOT receive that letter. She
proceeded to tell me that Advanta reserved the right to raise my
interest rate if they felt my credit score was lower than they
approved of. Advanta’s arbitrary increase of my interest to nearly
four times the rate I had agreed to obviously impacted my ability to
pay, so I spoke to several more ‘account specialists’ over the
course of the week, emailed, and wrote the corporate headquarters. I
requested a copy of the document they say they sent me (this they
sent), and a copy of my original signed agreement with Advanta
(which they did NOT send). Finally, I spoke to someone who told me
that I could ‘opt out’ in writing, my account would be closed,
(impacting my credit score) and my next bill would reflect the old
7.99% interest rate. It did not. On the next bill my interest rate
exceeded 31%. And by the time Advanta addressed my concerns at all,
the bill was already late, and they charged me a late fee AND an
over limit fee. Things have not improved... I have receieved letters
that ranged from threatening to cajoling, saying they will put liens
on my personal property (although I am a limited liability
corporation), will ruin my credit, will sue me, etc. I counter with
letters stating how some of their correspondence violates the fair
debt collection practices act. They finally sent a letter (from Mr
Anthony Morelli - who incidentally wrote threatening letters
previously) saying he really doesn't want to report my late payments
to the credit bureaus. The same day I received this letter, I got
another from Experion saying that I had been reported MONTHS ago.
This is a violation of the Fair credit reporting act, for those of
you who aren't familiar. I could go on... but suffice it to say that
this company is borderline criminal and I have reported them to the
state atty general, the FTC, and most recently the FDIC. Only a few
more complaints will get them investigated, so please JOIN ME in
reporting these loan sharks! Write to: FDIC Consumer Response, 2345
Grand Blvd, suite 1200, Kansas City, MO 64180. YOu can also call at
1-877-275-3342 for fax and e-mail contact. I know you are all
feeling violated, but YOU CAN TAKE YOUR LIFE BACK - Or at least make
theirs miserable. |
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| 271 |
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| dec458@msn.com |
Southeast TN
dec458@msn.com
Complaint_against: Advanta BankComplaint:
E-mail me at (dec) (@) (msn.com) if interested in participating in a
joint class action suit. We have quite a sizeable group. It is tough
to get other attorneys to take on a class action lawsuit due to the
arbitration clause, class action opt out, and choice of law clauses
in your credit card agreements. Advanta ripped me off as well. They
rate jacked me in August 2008 to 30.05%. Fortunately, they only got
me for 1 month. I have seen the rates go to as high as 44%.
Fortunately I was able to get my money back through a complaint to
the Utah BBB. They seem to be more receptive to cooperating if you
can pay off the account and close it. |
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| 272 |
 |
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| JR |
Minneapolis,MN 55410
robb@20-20business.com
Complaint_against: Advanta bank VISA
Complaint: Dear Sir or Madam: I went to the
complaints advantage section through google. I can’t add any more
than has already been said. I own a small commercial office
interiors business and as you can imagine business is tough. I too
like the rest of you opened a business account which has both my
name and the company name, so they have their money whether the
company goes under or not. If the company goes, then they will come
after me. Opened at 0 percent in 2005… I believe there honestly were
two payments made in 05 over 30 days past due. Since then the
payments have been made within a day or two of the due date,
although I asked Advanta to provide documentation to support their
$39 dollar late fee and they never do. Their automated on line
answer line does not have rote answers for those kind off questions.
Therefore I started making a concerted effort to pay on the due
date. Then shazzam if you read the fine print payments must be
posted by noon EST on the day due or they are late. My interest has
risen from 0 to the current 38.99 percent! Why..because of
information contained on my credit bureau, my percentage of
outstanding credit to available credit is too high or so I have been
told by the experts. I did get to talk to someone in Salt Lake City
and you know the answer. “Nothing we can do”. Just to put the nail
in the coffin I have noticed that as I make payments periodically
they will review the account and drop my credit line with them. This
ensures that as the balance is paid off my credit score drops
because my outstanding credit to available is still too high.
Therefore no other lending institutions will touch me. So the
question is what do we do. Who should I write to for help. My
balance last June was 13000. I have paid 900 to 1000 every month
since and not used their card. My current balance is just over 9000.
Where can I get credit for that amount at a reasonable rate and can
I be added to that class action suit? On a positive note I had a
much larger company balance with Prudential which is now owned by
MBNA. Although I had not been 30 days late with them, on either my
master or visa , when I paid the master off in August with one
fell swoop, they reduced my limit on the card from 5K to 1K. When I
went to use the visa a week later I found that the card was closed.
When I called them they told me they reevaluated and they decided to
suspend the accounts. I complained and spoke to someone and they
came up with a payment plan for the visa which was at 38K balance at
the time. They told me my interest rate would be 5% and a monthly
min payment of $700 per month. A month later they increased it to 7
percent and told me it was better than the 24 percent I was paying
wasn’t it? Anyhow, one might say that’s crappy of them but to me
they look like white knights compared to the thievery from Advanta.
Also their reason for suspending was caused by 2 30 day late and 1
60 day late. That did occur, back in 1992!!! So would appreciate
hearing how other people that own businesses and can’t get credit
can get rid of Advanta. Please send this to the attorney with the
class action suit. Thanks. I have a balance of 9500 approximately.
They charged me over $4300 in interest in 2008. I have a home equity
for 115K. I only paid 6500 in interest in 08. Doe sany one know some
mafia types that want to take my loan at 25% and get rid of these
crooks? |
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| 273 |
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| Steven |
Albany, NY
serby1@nycap.rr.com
Complaint_against: Advanta Business Card
Complaint: The worst company I have ever dealt with. I would
recommend that no one ever due business with these thieves. |
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| 274 |
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| David K |
| Complaint_against: Advanta
Complaint: Let me add my voice to the uproar over
Advanta business credit card. They will increase your interest rate
automatically without reasonable warning to the maximum allowed by
law in your state. Even when your FICO score is high. If you are
late in paying by just one day the interest rate will go to levels
higher that we saw under the Jimmy Carter administration. My case -
0% to 7.99% to 29.99% to 35.18% over 4 months! My credit score is
high and my payment history is very good. Even after paying the
balance down to a level that previously had a 7.99% rate, the best
Advanta would do is 25.99%. Lending rates to banks are at a! n all
time low. This is robbery pure and simple. The profit Advanta has
made from me over the last 12 months is subsidizing those who can't
pay or have defaulted. The profit on my account is usury and should
be illegal. I'm going to pay off the account and make sure as many
people as I know avoid Advanta. Shame on me for not reading the fine
print. It won't happen again. |
|
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| 275 |
 |
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| Anonymous |
| Complaint_against: Advanta Bank
Complaint: They were charging me 34.99% APR on a card
that is current, no late payments, no problems. They lowered it to
25% but I am closing it and moving on. |
|
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| 276 |
 |
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| Dentist |
Oregon
Complaint_against: Advanta Bank Corp
Complaint: I had their credit card for 5+ years. I made 61
consecutive payments, in full, on time. I unknowingly misplaced the
62nd. By happenstance I came across the statement 8 days past the
due date. I immediately called Customer No Service,explained the
situation,and not only immediately sent a check for the full
statement, but included all charges accrued after the statement.
That check cleared my bank 11 days past the due date. That means
they received the check perhaps 10 days past the due date.Not only
did they charge the gouge fees (which I expected) but they also
filed a negative credit report with one of the B! ig 3 agencies. As
a professional you can imagine all the loans I've taken out since
high school:student,house, business, cars, etc. Every loan paid off
early, never a negative credit report.Except from these jerks.Their
response to my complaint was,"you should have paid it off on time,
and it's our right to file negative reports." Recently their stock
has dropped from $34 to less than the cost of a Big Mac. Any wonder?
This is a terrible company. Just stay away from them. |
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| 277 |
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| |
ibana v
Boca raton,fl 33487
banka@yahoo.com
Complaint_against: advanta creditcard
Complaint: after been paying my creditcard for a year
never late and always i paid more than the minimun balance, i forgot
the due payment because i am 6 month pregnat and i did not feel good
so i forgot,3 days later i notice my mistake i did the payment and i
sent them an email about it asking them please dont change my 2.99 %
fix rate for this mistake , i has been a loyalty client and even i
am in foreclousure ,i could not paid my morgage since november last
year i did the commitment to be responsable and paid all my cards
,even knowing my credit is not good any more. they never answer my
email and then i contact them on april 29 ,i spoke with a customer
service rep and a supervisor, i explainted my situation ,they raise
my interest to 24.99 % and my last payment of 250 dolars ,wich 207
where applied direct to the interest alraedy now my payment is no
fix anymore and raised to $345 which pretty much almost most of the
entire amount will go to the paid the interest. i can not affort to
paid the card any more under those conditions,i rather to get a deal
with my morgage, they did not care, they toldme thath was the best
can do and because i fail the agreetment that the result.
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| 278 |
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| Laura |
San Diego
Complaint_against: AdvantaComplaint: I have
had this card for 2 years and only used it once for a balance
transfer, which I have been paying off (on time) every month since.
I have AutoPay set up through my bank (because Advanta does not
offer this service) to ensure that payments are made on time every
month. Payments are sent from my bank account on the 14th of every
month, and my credit card payment is due on or about the 20th.
Advanta is now claiming that my last payment was late, even though
it cleared my checking account before the due date. The due date was
not on a business day, and apparently they did not process my
payment until the next busines! s day. The funds were issued from my
bank account prior to the due date, yet Advanta will not reverse the
$39 late fee or reinstate the 2.99% interest they promised to honor
until the balance transfer was paid off. They are currently charging
me the \"default\" rate of 34.99%. I received the statement showing
the late fee on 5/1. I called on the next business day and spoke to
Angel, who I could not understand, so I asked to speak with someone
else. After putting me on hold for about 20 minutes, she informed me
that there was no one available, but a manager would call me back
\"within 24 business hours\". I confirmed that they are open 12
hours a day on weekdays, and calculated the day and time I could
expect a call by. I did not get a call back until over 3 days had
passed, and the only information Christina left was her name and the
800 number. I called back that day and spoke to Brian, Moses (2
times), Angel (an additional 2 times), and finally a manager,
Cheryl. Everyone! I spoke to just told me the payment was received
after the due date, and there was nothing they could do. None of the
4 people I spoke to was able to explain to me how the billing cycle
and payment due date are determined, so that I could set up my
AutoPay correctly to make sure they always receive their payment in
plenty of time. All I learned was that the billing cycle is 29-32
days long, and that it does not correlate with the number of
calendar days or business days into the month. Damage Resulting
Hundreds of dollars in additional finance charges in just the first
month, the $39 late fee, and a minimum payment which has nearly
doubled. I will probably have to file bankruptcy over this, even
though I have excellent credit with no other negative marks. |
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| 279 |
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| Small business user |
AZ
Complaint_against:
ADVANTAComplaint: I have a small business
and had a ADVANTA credit card. I have never been behind in payments.
I paid the card up in April and had had several transactions in the
last month. They cancelled my account for lack of activity. It seems
to me because I paid it up they decided they could not make enough
money off me. |
|
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| 280 |
 |
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| another advanta victim |
| Complaint_against: Advanta Bank
Complaint: File a complaint with the FTC! Take
these greedy thieves at Advanta down!!! Out of over 5100 FDIC banks,
advanta is only one of SIX CURRENTLY listed as NEEDS TO IMPROVE!!
ILLEGAL CREDIT PRACTICES... UDAP |
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| 281 |
 |
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| David Pedersen |
Bellevue, WA
Complaint_against: Advanta
Complaint: I ended up getting an Advanta credit card in April 2007
to help me through 5 months of unemployment without benefits, so I
could make an investment in a computer and pay for some business and
unrelated expenses. The interest rate was an introductory 7.99%.
Having made only 1 payment less than 7 days late in 2007, they just
started randomly increasing and decreasing my APR to usurious rates.
Oct 2007 13.46% Jan 2008 12.99% Apr 2008 31.31% <-- Same Month my
Brother Died May 2008 29.99% Aug 2008 35.39% Sep 2008 35.08% Oct
2008 36.31% Nov 2008 37.18% Feb 2008 35.17% Mar 2008 34.99% They
have since begun lowering my credit limit as I have stopped buying
anything with their card and will promptly get rid of it as soon as
I can. I don't dare buy anything as they reduce my credit limits as
fast as I can pay them down probably hoping I will get nailed by
their $39.95 overlimit fee. Been there Done That. While they have
polite customer service ( 1 hanging on the phone for 20 minutes
while I demanded to know why the raised my APR to over 30% ), they
couldn't give me any specific reason why my rates were jacked up.
Steer clear from Advanta credit cards and get credit with a local
bank, at least you can ask questions face to face. |
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| 382 |
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| Joe |
Nyack, NY
Complaint_against: AdvantaComplaint: Just
got hit with a 34.99 percent rate, up from 9.9 percent. I called and
the representative, George, ID No. 4703, offered to lower the rate
to 27.99 percent. I said, "That's not good enough. May I please
speak to your supervisor." Not surprisingly, no supervisor was
available "due to extremely high call volume." Maybe a few more
people out there are complaining about the same abusive interest
rates? This will DEFINITELY hit the business papers, I can guarantee
it. Advanta deserves to go out of business. |
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| 383 |
 |
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| John Doe |
Chambersburg , PA, 17202
Complaint_against: Advanta Bank Corp.
Complaint: I had Advanta for atleast eight years as my Small
Business card, and was in good standing. Made all my payments on
time, even payed the balance off numerous times. Then one day I open
up my statment to find my rate went from 6.99 to 34.99 due to an
Electronic payment that posted one day late. I called to complain
and they said that there isn't anything they could do for me and
left it at that. I then get a notice saying that my account has been
closed, and they are sorry for this inconvienence. Raise my rate and
Close my account. That is how you treat your reliable customers...
Needless to ! say it's going to be a COLD DAY in HELL before they
see another penny from me!!!! |
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| 384 |
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| Anonymous |
NH, USA
Complaint_against: Advanta bankComplaint: I
have a somewhat different situation than many people, but it still
shows advanta banks complete lack of concern or compassion for the
average guy who's been struck hard by the current economic crises. I
tried to work with them and explained my situation. For over 20
years I've had excellent credit and never missed a single payment.
When the housing market crashed it took my home improvement business
with it. I asked Advanta if we could somehow work this out with
smaller payments, temporarily, because I'm confident that when the
economy springs back, I will be able to make great strides towards
paying this debt off in full. Instead they chose to conduct business
as usual. They jacked my interest rates up to the maximum (over 27%)
raised my minimum amount due each month, and started adding late
fees for the unpaid amount. I guess they're within their legal right
to do so, because they tell me it was clearly written in one of
their change of terms amendments, that they could raise my rates at
any time for any reason without notice. You know, one of those 10
page, multi folded inserts, typed in a tiny # 4 font, with about
5000 words of legalese, that they slip into your bill every couple
of months... When I called them again, they said if I made a payment
they would reduce my rates back down. So I made a payment (on time)
and they still refused to lower my rates to a payment I could
regularly afford. I am now in default on the debt and they are
taking me to court to put leins on all of my assets. Unfortunately
for them, I have already sold most of my assets to pay for simple
luxuries like rent, electricity, and food. This bank it the prime
example of predatory lending, that has in no small part, led to the
financial meltdown in this country, and in the world. I don't know
if my situation makes me eligible to be a part of any class action
lawsuit, but I will absolutely give my full support to anyone who
has the legal means to bring this company down. |
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